Background: The Swedish life-insurance business has been extensively criticised lately due to broken promises to customers as well as due to scandals that some companies within the business have been involved in. The companies within the Swedish life-insurance business find themselves in a so- called crisis of confidence, something that is created in and by media. A company that finds itself in a crisis of confidence somehow have to manage the situation and crises of confidence can also result in different kinds of changes. Purpose: The aim of this thesis is to explore and analyse how individual life- insurance companies manage crises of confidence. As a consequence, the aim is also to investigate in what way crises of confidence are initiators to change.

Denna uppsats handlar om stress och dess upplevda orsaker hos den svenska polisen. Uppsatsen utgår från en enkätundersökning som behandlar olika bakgrundsfaktorer till upplevd stress bland anställda vid de svenska polismyndigheterna. Både poliser och civilanställda deltog i undersökningen. Bland annat undersöks organisatoriska och individuella orsaksfaktorer. I undersökningen deltog 107 personer som genomfördes med en internetbaserad enkät.

Work gets more seamless and the demand on workers increases because of changes in the labour market. Studies show benefits for workers and companies if the employee achieves a balance between work and family, a way to facilitate it is family-friendly policies. A study done by Unionen shows that three out of four white collar workers choose to vobba (working and caring for a sick child), which blurs the boundaries between work and family. Research on flexibility, organisational culture and gender structures shows how these aspects affect the balance between work and family. This is a study where seven white collar workers (three men) that vobbar and two managers (one man) were interviewed.

Denna empiriska studie underso?ker om det ga?r att finna ett samband mellan fo?rtroende och uppfattad transparens i e-handelsklimat. Fo?r att ma?ta fo?rtroende tar studien ha?nsyn till Harrison McKnights fo?rtroendekonstruktion fo?r e-handel (Trusting beliefs) tillga?nglig i hans studie (McKnight, Choudhury & Kacmar, 2002) Fo?r att ma?ta transparens har en transparenskonstruktion utformats (Perceived transparency). Begreppet transparens i studien har sitt ursprung i egen tolkning med tillho?rande modell och konstruktion.

The purpose of this work is to find out how present manager contracts are set up in Landstinget Västmanland (the county council of Västmanland), explore managers? perception of these contracts and why managers have chosen leadership. The work has also reviewed the question if managers need to have a relationship or expertise to the activities they lead and which qualifications are needed in such case. The survey was conducted in two divisions in which nine interviews were held with managers at all levels. In addition to this a questionnaire including the 87 managers in the divisions were held.

The marketing strategies discussed in today?s literature are often developed for larger compa-nies and are therefore poorly fitted for smaller businesses with little resources, such as the small resort Enaforsholm Fjällgård in Jämtland. Hence, this paper focuses on presenting and discussing the marketing strategy storytelling and whether it is applicable to Enaforsholm Fjällgård. This mountain resort was given to the Royal Swedish Academy of Agriculture and Forestry (KSLA) in 1937 as a trust fund to be managed in the spirit of the grantor A.W. Bergsten.

This study is about a guardian ad litem mission, role and relation to unaccompanied children. On the basis of qualitative interviews the study aims to understand the trustees? role and relation to unaccompanied children. We chose to interview nine trustees to achieve a better insight of the trustees roll. We analyzed the interviews and tried to gain a better knowledge about a guardian ad litem mission, role and relationship to unaccompanied children with role theory and concepts off pastoral power and trust.

Cloud computing innebär att datorkraft och IT-resurser i form av servrar, lagring och lokala nätverk görs tillgängliga via internet, cloud computing har ökat snabbt i användning de senaste åren. Möjligheterna med molntjänster har lett till nya utmaningar avseende tillit till molntjänster genom att öppna för helt nya förhållanden mellan leverantör och kund. I dagsläget så är tillit till molntjänsterna ett stort problem för kunder såsom mikroföretag samt små och medelstora företag.Vårt examensarbete syftar till att beskriva mikroföretags samt små och medelstora företags tillit och misstro till molntjänster, samt identifiera vilka kriterier som bidrar till detta. Resultatet visar att det är svårt att tydligt definiera tillit och misstro hos företag, då deras situationer och verksamheter skiljer sig. Tack vare vår litteraturstudie i kombination med våra intervjuer har vi skapat oss en bra bild av vilka kriterier som bidrar med tillit och misstro till molntjänster.

The aim of this thesis is to examine how different kinds of information seekers are evaluating information quality in the information flow online. To address the problem stated, qualitative interviews were carried out with a librarian as a reference person and a group consisting of journalists and scientists. The result of the study implies that the reference person is well aware of the strategies employed by her in the search process. However, the respondents are not aware of the strategies they are actually using. An explanation is the respondents lack of education in information seeking.

The purpose of this study was to describe how journalists do research for their articles and whether there is a need to create a knowledge bank of the material that journalists use for writing these articles. I also looked at how knowledge management could be used at a daily newspaper to add value to the information used by the journalists. The thesis is based on four interviews with journalists, a literature review and a practical project. I helped a journalist with his information seeking and later tried to organize the material. This project gave me an understanding of how varying the material that journalists use is and how difficult it would be to try to organize it in order to create an organizational knowledge resource of the material.

Background:Alzheimer's disease is a disease that primarily affects the elderly but also younger people. Alzheimer's disease is a type of dementia which means that you get changes in the cerebral cortex and cells gradually die. The disease causes memory loss and things that were obvious before will be difficult for the sufferer. Alzheimer's disease also affects next of kin to a large degree; they will have to take a great responsibility. The next of kin are entitled to support from healthcare.Aim:The aim was to highlight next of kin' experiences of healthcare to their family members with Alzheimer's disease.Method: The study was based on narratives, which in this case means analysis of autobiographies.

Crowdfunding a?r en ny metod fo?r att finansiera fo?retag och projekt som under senare a?r bo?rjat fa? momentum. Genom att anva?nda kunskapen och kapitalet hos ?crowden? finansieras idag projekt som tidigare inte ansetts ha?llbara. Centralt inom alla finansieringsformer a?r fo?rtroendeskapandet mellan intressenterna, dock finns inga tidigare studier kring hur crowdfundingfo?retag skapar fo?rtroende till entrepreno?rer och finansia?rer.

The aim of the thesis was to provide further understanding on how Swedish consumers use the Internet as an information source in their purchase decision process. The subject was investigated from different perspectives: gender, product type and information type. The authors used a quantitative approach, and a survey (n=120) was conducted. It was concluded that men and women are equally influenced by traditional word-of-mouth, but more men than women search for product information online and they are more likely to let their purchase decision to be influenced by it. Women tend more to trust commercial sources.

Background:Alzheimer's disease is a disease that primarily affects the elderly but also younger people. Alzheimer's disease is a type of dementia which means that you get changes in the cerebral cortex and cells gradually die. The disease causes memory loss and things that were obvious before will be difficult for the sufferer. Alzheimer's disease also affects next of kin to a large degree; they will have to take a great responsibility. The next of kin are entitled to support from healthcare.Aim:The aim was to highlight next of kin' experiences of healthcare to their family members with Alzheimer's disease.Method: The study was based on narratives, which in this case means analysis of autobiographies.

The purpose of this study was to examine how the authorities in Sweden collaborate when it comes to discourage trafficking for sexual purposes. More specifically the aim was to find which directives and problems the work of the individual authorities constitute in and how does it affect collaboration with other authorities. The study was based on interviews with six respondents, which have experience working within this field. Three themes were identified: what is collaboration, different perspectives, regulatory frameworks and different fundamental values within the organisations. The study concluded that collaboration is affected by several factors such as the absence of knowledge about trafficking for sexual purposes and the laws which regulate confidentiality, difficulties in defining collaboration as a concept and the authorities different ideas about what have to be done in the context of discouraging trafficking for sexual purposes.