Background: First Line Managers are expected to create a health promoting work environment. Research has shown that the prerequisites for accomplishing a health promoting leadership are not always the best. Aim: The aim was to elucidate the prerequisites for a health promoting leadership as First Line Manager at a University hospital in Sweden based on competence, role, support structures and own durability. Results: First Line Managers at the chosen hospital seems to have rather good conditions for conducting a health promoting leadership. All respondents did have a university degree and most thought that their competence corresponded well with the role.

The ongoing construction of Kristianstad is a trade mall in the city center, the City Hall and the railway station neighborhood is rebuilding, new residential projects are planned and "The healthy garden", "Accessibility for everyone" and "ERA-farms" are also current. Kristianstad has always a sustainable way of thinking in the background during the development and they are trying to meet all three perspective of sustainability: economical, ecological and social. The municipality seeks knowledge both by sharing their own and takes part in other municipalities in the development process..

The aim of this study was to explore and gain understanding of the situation between managers in different forms of human service organizations. I chose to use a qualitative method and conducted semi-structured interviews with five professional middle managers in the public sector. To accomplish my purpose, I worked on the basis of several questions. The questions dealt with the role of middle management and what it involves, how it is perceived and what the middle managers think of the specific requirements for them and their leadership in organizations that provide services relating to people.  As a result of the analysis I have used the theory of social roles that describes the meaning of the different roles and role conflicts that arise in connection with various and conflicting expectations. The review of the results shows that middle managers in human service organizations experience to have to deal with a complex leadership role.

Our purpose with this thesis was to study how tourism providers deliver quality to their customers. We chose to carry out two case studies where we interviewed an owner of a camp site, and a municipal manager employed at another camp site. The questions were based on customer needs, service quality and dissatisfaction. The study gave us some useful aspects. The respondents told us that it was very important to the tourist providers to listen to the customer´s specific needs and to give them personal attention.

This thesis has enlightened how consumer behavior is when buying clothes via the Internet and the problems and difficulties that could face the companies. This study was conducted through interviews with people that have bought clothes through the Internet, traditional catalogues and real stores. The conclusions showed that the Internet is as suitable as traditional catalogues for buying clothes. Another dimension were put to the aspect of availability to a virtual mall in the design of the catalogues. Finally, it is in the best of the e-business companies interest to study how e-catalogues should be structured and designed for the consumers..

Slutsats: Det finns ingen perfekt mall som ska användas vid förändringar. Detta gäller i synnerhet förändringar som handlar om införande av en ny IT baserad arbetsrutin i en traditionsbunden organisation. Reaktioner på en förändring och på införande av ny teknik är olika från person till person, från organisation till organisation. Vi har genom denna uppsats kommit fram till att det finns ett antal nyckelord som borde tas i beaktande samt tillämpas om en förändring ska accepteras av personalen. · Information · Kommunikation · Väcka intresse och motivation · Uppföljning av arbetets gång.

Finns det något alternativ till växtlistor när vi Alnarpsstudenter studerar lignoser ute i parken? Växtlistorna ger endast svenskt och vetenskapligt namn men ingen annan information och har därför sina begränsningar för oss studenter när vi studerar växterna på plats i parken. Lösningen finns och är ingalunda unik. Att kunna lyssna på fakta om växterna i parken är inte bara praktiskt och enkelt, det kan också ge mer och bättre information som ökar våra kunskaper om dem. Syftet med min uppsats är att belysa vilka fakta studenter och lärare vill lyfta fram vid inlärning av växter i Alnarp och med det som utgångspunkt skapa en inspelad ljudfil som mall för framtagning av ljudfiler för auditiv inlärning av växter vid SLU i Alnarp. Mina forskningsfrågor är: ?Vilken information vill studenterna kunna lyssna på när de studerar växter? ?Vilken information tycker lärarna är relevant för studenterna att lyssna på? ?Hur kan en prototyp utformas så att den kan fungera som mall för framtida ljudfiler vad gäller innehåll och längd? Jag inledde mitt arbete med en undersökande fas för att få en bild av vad som gjorts inom området.

Background: First Line Managers are expected to create a health promoting work environment. Research has shown that the prerequisites for accomplishing a health promoting leadership are not always the best. Aim: The aim was to elucidate the prerequisites for a health promoting leadership as First Line Manager at a University hospital in Sweden based on competence, role, support structures and own durability. Results: First Line Managers at the chosen hospital seems to have rather good conditions for conducting a health promoting leadership. All respondents did have a university degree and most thought that their competence corresponded well with the role.

The purpose of this essay is to examine Swedish HR-managers who have either received, or been nominated for, the award ?HR-manager of the Year?. We investigate the managers? personalities, how they think about their own role and HR?s function in the organization, all in an environment that can be characterized by some skepticism towards HR. We find the HR-managers to be ?winners?; strong individuals that are confident, communicative, and driven.

Syftet med att undersöka läroböcker i matematik är att få en insikt i hur stor vikt läroböckerna lägger på själva utförandet istället för på slutprodukten. Vi vill även undersöka om läroboken visar att det kan finnas mer än en lösning till en och samma uppgift. Vi bestämde oss för att granska läroböcker i årskurs fyra och utifrån en mall med fem större analysfrågor och dess undergrupper kategoriserade vi de olika läroböckernas uppgifter. Resultatet har visat att ingen av de tre läroböckerna är stora representanter för uppgifter som stimulerar eleverna till ett självständigt tänkande..

MRSA infektioner på uppåtstigande trend i Sverige och klassas som en allmänfarlig sjukdom. Syftet med litteraturstudien är att belysa de åtgärder som kan vara av betydelse beträffande adekvat handhygien för att minska spridning av MRSA infektioner. Arbetet är utfört som en litteraturstudie efter Goodmans sju steg i Willman et al (2006). Tio artiklar kvalitetsgranskades enligt en modifierad mall av Carlsson, S. & Eiman, M (2003).

 Our study aims at investigating the unit manager?s, within LSS, perceiveddiscretion, when people with Down´s syndrome develop Alzheimer?s disease. We wanted to know what they perceive as limiting factors or facilitators in order to meet changing and/or emerging needs, as well as how they interpret their discretion in relation to this. We have conducted semi-structured qualitative interviews with five unit mangers within LSS.When analyzing the interview material, we have used a theoretical approach from a street-level bureaucracy and from the unit managers? perceiveddiscretion point of view.Our study?s result demonstrate that the unit managers are experiencing a wide discretion and do not feel a need to widen their identifieddiscretion..

This report describes the work with creating a CMS (Content Manager System). A CMS is a web tool so you easy can publish materials on your web page. With a CM Scan you can without any knowledge of programming web pages create and maintain a web page. This will result in that you and your organisation save time and money. You can also split the responsibility for the webpage in different roles, but still keep the control.

Examensarbetet utfördes på uppdrag av Qsurvey och syftar till att utveckla ett simuleringsspel som kan användas vid internutbildning inom callcenterbranschen. I arbetet har specifika problem och frågeställningar för callcenterindustri studerats. I utvecklingsarbetet med simuleringsspelet har hänsyn tagits till callcenterbranschens karaktär, både vad gäller resurser och statistik har inspiration hämtats från verkliga callcenters. Huvudsyftet med programmet är att belysa callcenterbranschens karaktär och visa på vilken typ av frågeställningar en callcentermanager vanligen ställs inför.Arbetet resulterade i en testad mjukvara. Användaren av spelet har till sitt förfogande information och funktionalitet liknande det som en callcenter- manager besitter..

The cost of transportation has strongly increased in the recent years, transportations which are a major part for the construction companies. Skanska Asphalt which is a part of Skanska Sverige AB has noticed that there are significant cost savings to be made with the purchasing of transports. The transports in this case is about asphalt, where the costs are about 10% of the outsourcing business turnover. The purpose of this thesis is to study the working practice that Skanska Asphalt are using today in controlling and time-writing, for the asphalt transportations. Resulting in recommendations on how to improve the working practice at Skanska Asphalt.This study was conducted with the help of a number of interviews with Skanska?s employees and with suppliers of transportation to describe the practices which are being used in during the asphalt transportation.