Lund who has over 90 systems in 12 departments and now wants to streamline the management of these IT systems. Governance of IT systems is something that Lund would treat as it carried a large amount of changes in their practices, where the control is something missed in trying to standardize their systems. What's missing for Lund Municipality is routine to fall back on in order to streamline the management when they get into these complex situations.Given that Lund treat so many systems make it so that the situation quickly becomes very complex due of the organization's structure. The municipality is divided into twelve departments that have their own goals, it is an organization that is organized, which makes creating standards become complicated when all departments have different needs. Our study was based on a framework that deals with complex environments that lack a clear definition.An analysis was conducted where we started from the theory associated with the interviews conducted in which we aimed to understand their decision and understand the processes that affect system development.

To support, enhance and, in the future, develop the activity within the county councils in Sweden, IT support systems are currently used to a large extent. The need to document is central to the health care organizations and the counties have come a long way in the introduction of electronic patient record systems (EPR). The aim of the EPR systems is to support the care processes and the clinical professions in their work.This is a master thesis in the area of human-computer interaction (HCI), Department of Information Technology at Uppsala University. The aim of the thesis was to describe and compare the five most common EPR systems in Sweden. The comparison will focus on some usability aspects and on how well they support the users in their clinical practice.

Swedish studies have shown that more people than expected have problems with leg ulcers and that the yearly cost for treatment per patient is approximately 26 500kr. Since the elderly population is on the rise, there is a need to highlight this growing problem, to make sure that proper assessment tools are used and to improve the standard of care given to patients with leg ulcers. The aim was to show what a difference the nurse can make to patients with leg ulcers. With all types of wounds it is imperative to establish if there is any underlying reasons since certain illnesses can cause more wounds or delay the healing process. The doctor is responsible for making the diagnosis and to prescribe the correct treatment whereas the nurse?s responsibility is for the nursing care and its documentation.

This masters thesis is a study of official political documents in order to discuss privatisation and the Swedish public libraries. In the 1990s public libraries became placed on contractors, and that was said to be one form of privatisation. The main issue for this study concerns driving forces and obstacles for privatisation of public libraries. Another issue concerns advantages and risks. We will also discuss how the future of public libraries will be in this context.

Denhär rapporten är en fristående del inom ett samproduktionsprojekt mellan flerafristående parter. Studien är genomförd som en experimentell fallstudie med ettmetodiskt angreppssätt på en projektgrupp. Syftet med rapporten har varit attutröna och belysa problemen och möjligheterna vid införandet av ettdokumenthanteringssystem. Systemet i fråga är SharePoint som är ensamarbetsplattform för företag. Målgruppen är i första hand beslutsfattare ibegrepp att välja teknikstöd, men även forskare och studenter.

For many companies, the Internet has revolutionized the relationship they have with their customers concerning costumer service. The use of Information Technology in regard to Internet as a media has provided companies with the opportunity to build customer databases in order to target their customers individually. The airline industry was one of the first pioneers to use the full potential of Internet to improve customer relations and its profits which we aim to investigate in greater detail in our thesis.Our thesis answers the question on how Scandinavian Airlines' (SAS) Eurobonus department uses their website to create valuable and profitable relationships with SAS loyalty club members through direct marketing. In order to answer our research question, three key informants have been interviewed - each representing different sub departments at Eurobonus; service and support, IT and marketing. Our results were that the Eurobonus department use direct marketing methods by sending customized e-mail offerings to target specific customer, using their customer databases.

The aim of this master?s thesis is to investigate how Paul Feyerabend?s anarchistic theory of knowledge can help our understanding of bibliographical classification and to analyse how epistemological assumptions are manifested in bibliographic classification. Paul Feyerabend?s anarchistic theory of knowledge and science is the theoretical approach of this thesis. The first part of the thesis consists of an introduction to bibliographical classification and epistemology.

In 2001 the World Health Organization (WHO) issued a revised global recommendation for exclusive breastfeeding for a child ´s first six months. The aim of this study was to investigate what information parents receiving from the Child Health Care about introduction of solids to breastfed infants and if they follow the recommendation. A further aim is to document reasons for introduction of solids at the selected time and describe what food parents start with.The method has a descriptive and a qualitative design. Users of several Swedish parenting websites were asked to participate in the study. A total of 27 users completed the anonymous open-ended questions posted on the websites.

The aim of this thesis is to examine the underlying causes for the opening of Karlstad Public Library. In doing so a theory based on the actor/structure model within social theory is used. The structures and actors are intertwined and therefore need to be analysed together. To do so the theory poses a series of questions that needs to be answered. The method used is document analysis.

Background: Over the past 30 years the incidence of overweight and obesity has increased. Obesity is a risk factor for many diseases, for instance type 2 Diabetes, cardiovascular diseases, many types of cancer and musculoskeletal diseases. That ready available food today is so accessible can be a reason for the public health problems of overweight and obesity.Objective: The aim was to study what possibilities and barriers there are for fast-food restaurants to sell healthy food.Methods: Information was collected by seven telephone interviews and two respondents answered by e-mail. Nine persons that were in charge of the menu at different fast-food restaurant chains in Sweden participated in the study.Results: To have a large variety was considered to be a problem for selling healthy food, also because the sale of it was low in some of the fast-food chains. Some of the informants did not find any problems with selling healthy food and it was regarded as an opportunity to get more consumers.Conclusion: The demand for healthier food has increased, and the offer and sales of it has also escalated.

The main purpose of this thesis has been to investigate librarians opinions about the need for and possibility to use non-roman script in library catalogues. We have also investigated the routines of handling materials in non-roman scripts in two Swedish libraries. The investigation was made in the light of the recent shift in character set in the Swedish National Library Catalogue Libris. This change will enable use of multiple writing systems in the future.Our findings are that a multicultural society requires special consideration to the needs of citizens who speak other languages than the majority of the population. This becomes difficult when the languages spoken have a different writing system than the one used by the majority.

Denna rapport beskriver ett examensarbete inom Programmet för Användarinriktad Systemutveckling vid Linköpings universitet, Campus Norrköping. Resultatet är en databasapplikation som är utvecklad specifikt för C.N.S. Systems AB i Linköping. I uppgiften ingår analys, utformning, realisering, implementering, dokumentation samt i viss mån även förvaltning och drift. Utvecklingsarbetet har skett i nära samarbete med företaget som har tillhandhållit arbetsplatser och datorutrustning.

This is the final documentation of the basis that can be the foundation of how to solve theproblem with leaking hydraulic oil in a shoe press at the company Albany InternationalAB in Halmstad, Sweden.The project has been performed at Halmstad University as a degree project commissionedby Albany International AB. The purpose of the degree project was to find a way ofdetecting the hydraulic leak of a shoe press. The reason is that the shoe press runsunattended during nights and weekends, this can cause an extensive decontaminationwork and production stop if leak. The hydraulic oil could be leaking in large amounts orslowly as a fine mist. The development of a working system that can detect a hydraulicoil leak and stop the machine before a large amount of hydraulic oil leaks out wouldconsiderably reduce the cost of the decontamination work.

Den här studien handlar om symmetriundervisning i grundskolan. Litteraturen lyfter fram olika arbetssätt inom symmetriundervisningen som att testa, konkret göra, beskriva samt diskutera för att eleven ska lära sig använda och skapa sig förståelse för begreppet symmetri. Syftet med denna undersökning var dels att fastställa vilka arbetssätt som lärare verksamma i årskurs 1-6 i Luleå kommun använder sig av samt att se om det skett någon utveckling kring undervisningen av symmetri i och med att kursplanen 2011 (Lgr 11) har lagt till symmetri i det centrala innehållet för matematik. Symmetri stod inte med i föregående kursplan (1994).Undersökningen som utförts är en tvärsnittssurvey där datainsamlingen har bestått av en enkät som skickades ut via mail. Enkätsvaren visar att 90 % av de lärare som besvarade enkäten använder sig utav något av de arbetssätt som litteraturen förespråkar.

Syftet med denna studie är att ta reda på om den kommunala demokratiska processen har berörts av projektet Medborgarpaneler. Vi fick uppdraget av Gnosjö kommun att genomföra en halvtidsutvärdering av projektet. Projektet startade i november 2007 och kommer att pågå under tre år. Vi har använt oss av både kvantitativa datainsamlingsmetoder och kvalitativa djupintervjuer, som vi senare har sammanställt och analyserat, för att få fram material till vår undersökning.De resultat som vi fått fram visar på att det är ett lyckat projekt från kommunen och att det finns ett intresse att utveckla det efter projekttidens slut, detta enligt de politiker vi intervjuat.Valet av intervjupersoner gjordes på följande vis, vi mailade politiker i Gnosjö kommun och de tre första som svarade intervjuade vi. Vi skickade också ut enkäter till deltagarna i Medborgarpaneler via de befintliga mail-listorna som fanns.