Hantering av informationssystem
Lund who has over 90 systems in 12 departments and now wants to streamline the management of these IT systems. Governance of IT systems is something that Lund would treat as it carried a large amount of changes in their practices, where the control is something missed in trying to standardize their systems. What's missing for Lund Municipality is routine to fall back on in order to streamline the management when they get into these complex situations.Given that Lund treat so many systems make it so that the situation quickly becomes very complex due of the organization's structure. The municipality is divided into twelve departments that have their own goals, it is an organization that is organized, which makes creating standards become complicated when all departments have different needs. Our study was based on a framework that deals with complex environments that lack a clear definition.An analysis was conducted where we started from the theory associated with the interviews conducted in which we aimed to understand their decision and understand the processes that affect system development. The results were to look at our theory with the results presented, we could extract information from the context. This led to that we got an idea of the area that resulted in our performance that made sure we got an idea. Based on this idea, we were able to answer our question, What factors are important to consider in efforts to streamline the management of IT systems? '. The issue has empirical studied through interviews and document analysis. The main conclusions of the study deals with communication and continuous learning.