When managing the quality of a service producing industry?s products, the industry faces greater challenges than the manufacturing industries do. Today?s globalization puts further pressure on service producing companies around the world to work at their absolute maximum. So, how do service producing companies work to manage quality? In this essay the writers take a deeper look at the travel agency Ving, part of My Travel Northern Europe.

When managing the quality of a service producing industry?s products, the industry faces greater challenges than the manufacturing industries do. Today?s globalization puts further pressure on service producing companies around the world to work at their absolute maximum. So, how do service producing companies work to manage quality? In this essay the writers take a deeper look at the travel agency Ving, part of My Travel Northern Europe.

Syfte: Syftet är att formulera en modell för etableringsprocessen av distributionskanal för svenska tillverkningsföretag av konsumentprodukter i Shanghai. Metod: Studiens syfte är explorativt och utgår från en abduktiv ansats. Datainsamlingen grundar sig på kvalitativ forskning. Vi har genomfört intervjuer med fallföretag och utvalda experter och genom litteraturstudier fått en teoretisk referensram att arbeta utifrån. Teoretiska perspektiv: Export agents, supply chain management, styrsystem, industriell marknadsföring, relationsmarknadsföring.

Att genom studier på byggbranschen i Sverige lämna ett bidrag till den idag aktuella debatten kring kvartalskapitalism på börsen. En kvalitativ studie genomförd på tre fallföretag inom byggbranschen. Vi finner inget stöd för att företagen i vår studies investeringar har någon påverkan på utdelningsnivåer. Orsaken till detta tycks bero på att den finansiella ställningen under åren i studien varit god nog att möjliggöra bådadera..

Background: To be better able to meet the new competition, companies are seeking new competitive advantages, wich is forcing them to review and, in time, change both working methods and corporate structures. This has led to an increased interest in the development of strategies within the field of Knowledge Management. Objective: The objective of this thesis is to improve understanding of how learning in a company occurs over internal boundaries and to investigate whether individuals need to be motivated in this regard. We also aim to give recommendations as to how this can be developed. Furthermore, we will work out a model that explains the learning process.

Clearcutting systems have been the dominating silvicultural approach during the last decades in the Nordic countries. While economically rational, it is also leading to a trivialisation of the flora and fauna, and may result in negative reactions of people in urban settings. As a consequence of this, and a more diversified view on which goods and services forests should deliver, there is an increasing interest in broadening the range of silvicultural methods that are used. The term continuous cover forestry (CCF) represents a suite of methods that have gained increasing interest in the Nordic countries. In CCF a considerable amount of the trees are left after harvest to favour values that require a continuity of tree-covered areas. There are thus hopes that this method will meet the needs for maintaining biodiversity and satisfy social and cultural values.

SammanfattningDetta examensarbete undersöker hur ett globalt industriföretag arbetar med kunskapshantering utifrån ettKnowledge management-perspektiv. Målföretaget undersöks genom Talent management-konceptet People Equity. Vi baserar vår uppsats på empiri bestående av tolv kvalitativa intervjuer med medarbetare från företaget. Våra teoretiska utgångspunkter grundas primärt på Alvesson och Kärremans deskriptiva modell om hur företag arbetar med kunskapsstyrning, Model of managerial intervention. Utifrån analys av insamlad empiri placerar vi ut målföretaget på ovan nämnda matris.

School ground development is becoming increasingly popular in Sweden today and local community settings are also seen as an important resource for education. The debate today raises the question about the whole city?s pedagogic potential. Outdoor education is a pedagogy that comprises outdoor learning with focus on the sensual experiences. Connection to the classroom education is an important part of the pedagogy and so is the place for the tuition.But how should the place for the tuition, i.e.

The subject of this project focuses on how Landscape Architects by their profession can explore and directly make a difference in the cityscape. This paper documents the process of art - based research practice. The purpose of installing temporary activities is to encourage people in the city to discover, participate and invite people to be more playful in the city. My experience of interaction in public spaces comes primarily from the education within landscape architecture, from site-specific art installations I have performed in different cities and from observations of landscape architecture, street art and urban life in the cities of Vienna, Berlin and Linköping. It is fascinating and inspiring to see how the urban space can invite and allow visitors to participate and therefore feel invited to the open space. As a landscape architect I wish to create urban spaces that are useful and inspiring for their visitors. The projects main question: How can you make temporary landscapes that encourage outdoorinspired activities at selected locations in the city? is answered by practice based research, an approach in which theoretical research are developed through practical experiments in the designing- and implementation process.

When the Tsunami occurred on Boxing Day 2004 it caused a major stress upon the governmental agencies in not only the affected areas but also in states that had a large number of citizens in the affected area. The governmental agencies were not prepared for the demands from the citizenry in these countries to deal with rescue and crisis management in areas situated halfway around the globe. This thesis main purpose is to research what the causal mechanisms of Sweden?s and Finland?s crisis management were through the method of process tracing. Taking its theoretical stance in Allison?s & Zelikow?s three models of decision making, the thesis compares the course of events of the first two critical days in Sweden and Finland to establish what mistakes were made during this critical period.

Syftet med den här uppsatsen är att undersöka hur priset på utsläppsrätter påverkar priset på el. Det teoretiska huvudperspektivet utgörs av hur elprisets marginalkostnadsprissättning påverkas av utsläppsrätter. Vår undersökning visar att utsläppsrätterna har en signifikant påverkan på elpriset under den period vi har valt att undersöka. Vår slutsats är att handeln med utsläppsrätter ökar elpriset med 2,7 öre/kWh då utsläppsrätterna kostar 20 euro/ton..

Syftet med denna uppsats är att undersöka vilka svårigheter ett svenskt företag kan möta när de ska implementera sitt Code of Conduct hos leverantörer i Kina. Vi ska även ge förslag på hur implementeringsprocessen av Code of Conduct kan underlättas..

The position of middle-management is a role where the manager is at risk of being caught between its management and its employees. Elderly care is an industry that has been discussed a lot, to a large extent on how businesses should be managed and by whom it should be conducted. Middle-management in the business of elderly care thereby possess a vulnerable position in a controversial industry. In this study the aim is to investigate the managers' roles and tasks in both the public sector and the private sector in elderly care. It also aims to examine whether there are differences between the roles and how they in such cases is manifested.

The ISO 9000-series is a set of quality standards created by the International Organization for Standardization. The series is intended to provide guidance to companies in the process of deploying an effective quality management system. The series includes the requirements standard ISO 9001. This standard contains requirements on how a quality management system should be designed and how companies generally must work with quality issues. When a quality management system is introduced, if wanted, a quality certification can be implemented.

The main intention with this study was to explore how parents, employed in three Swedish small- and medium-sized companies, experienced their combination of work and parental leave. The investigation was carried out by a questionnaire, and the 21 participants estimated the attitude from and the treatment by mainly the management and the colleagues. The answers were analyzed both from a perspective of gender and in the aspect of high- and low utilizers of parental leave. The results showed that although both men and women generally estimated the attitude from the management and the colleagues towards parental leave to be positive, the parental leave was divided traditionally and unequally between the parents..