Uppsatsen bygger på en empirisk studie av tre industriföretag som vart och ett är framgångsrika inom sin respektive nisch. Relationen mellan köpare och säljare är ett ämne som har varit utsatt för experimentlusta av forskare och företagsledare de senaste 30 åren. Det finns två tydliga mönster som avspeglar sig i litteraturen. Det ena är traditionellt västerländska där priset är den avgörande faktorn för valet av leverantör. Det andra mönstret som beskrivs i många teoriböcker handlar om det japanska eller österländska tankesättet där pris, kvalitet och leveranssäkerhet vägs samman och bildar den avgörande faktorn.

Detta examensarbete ämnar att undersöka samt föreslå hur kvalitetssäkring kan utföras för att införliva kundens behov och intresse till en färdig produkt som kunden vill köpa. Syftet är att skapa en fördjupad kunskapsbild kring kvalitetssäkring för företag. Utförandet sker genom en kvalitativ metodprocess i form av en fallstudie för att studera, analysera och beskriva fenomenet. Det är av intresse eftersom krav på kvalitet ständigt ökar då nya tekniska lösningar tillkommer och nya former av affärsverksamheter uppstår. Kunder kräver produkter med bättre kvalitet, lägre pris, bättre prestanda och allt detta till en ständigt minskad leveranstid.

Benchmarking is an established method of working which is often used in order to develop the quality of the organization. However, almost 70% of the organizations with benchmarking fail due to the lack of planning and structuring of the benchmarking exercise. Maintenance sections in the paper and pulp industry are one of those who have decided to conduct benchmarking. Therefore, the purpose of this study is to gain knowledge of how the maintenance sections in the paper and pulp industry deliberately structure and plan to use benchmarking as a driving force for quality development in the maintenance sections.The study is a hermeneutic case study. Telephone interviews and document analysis have been used as data acquisition methods.The results show that there is a lack of both planning and structuring in the benchmarking process, and lack of management commitment for quality improvements within industrial maintenance.

Construction production always contains different disciplines whose priorities andinterests can be very diverse. Good communication and coordination are essential tominimize misunderstandings and achieve good quality in the end result. This makesplanning a central part of the production management. In a world where conditionscan change as often as daily, being well prepared increases the opportunities to stayflexible and decrease negative effects of the changes.This study has been done in association with Skanska Foundations district North inStockholm in order to investigate how visual planning can be used in the productionmanagement to optimize the coordination and the quality.The history of Lean started at Toyota, but the concept are now spread over theworld and are used wide outside of the car industry nowadays. What?s challengingabout Lean in foundation projects is to embrace a long-term perspective and invest insolutions that are profitable in the longer term, instead of solve problems by onlytreating the symptoms.A holistic perspective is crucial in order to truly understand Lean.

Sigill Quality Systems has been certifying beef since the autumn of 2006 using the brand name label Swedish Sigill. IP Sigill (the certifying system for integrated production) encompasses the values: animal ethics, food safety, free range and environmental concerns. Product quality is not yet one of these values, and there is a variation in the quality of Swedish beef. Swedish Sigill wanted to investigate the factors that influence product quality, review which of the present regulations that have an influence on product quality and formulate new regulations with the purpose of enhancing the product quality (sensorial, technological and nutritional quality). A survey of quality parameters and factors that influence product quality was done in order to establish a scientific foundation to work from.

In past decades information technology has changed the conditions of organizations, not at least within the industry. Advanced IT systems have become a fact in order to cope with rapid changes in the market and to effectively manage an organization?s knowledge. When organizations became more flexible and customized expectations from customers and stakeholders also become higher. These expectations and guidelines are documented in a company?s management system, which can be designed differently depending on what standards the company chooses to implement.

That an auditor brings good quality to the work he is performing is of great importance, not only for the company in question but also for its stakeholders. The information that the company disclose gets more credibility because of the auditor quality assurance. That the auditor tenure would affect the quality has been researched with different results, dependent on the legislation in the current country or region. In this paper we study how audit quality is affected of the audit tenure in Sweden. Based on research made in Belgium we have formulated hypothesis with factors that can affect the audit quality.

The aim of this study was to evaluate the effects on a simulated wastewater plant regarding GHG emissions and use of energy and resources when implementing source separated wastewater systems. The effects were studied for different restrictions of effluent quality and for different temperatures on the influent. The simulation model BSM2G calibrated for Käppala wastewater treatment plant was used. The task was executed by simulating nine different scenarios with an increase in influent load from new connections equivalent to 3, 10 and 30 % of the present connections. These new connections were served by conventional, urine separated or black water separated systems.

The possibility for plants to utilize phosphorus in soil is a prerequisite for conducting agricultural production, both small scale and professional. Spreading of phosphorus fertilizers and manure is therefore seen as a necessity in today's agriculture in order to achieve high yield. Manure management, livestock farming and manure storage could contribute to the eutrophication of lakes and rivers. For instance, when the ground becomes saturated, phosphorus leakage could be seen in surface runoff or in point sources resulting from inadequate manure storage management.In the municipality of Växjö there is still many bodies of water that do not reach the Swedish environmental water quality standard of "good ecological status". This thesis has therefore analyzed the manure management and storage on agricultural farms which may have contributed to eutrophication in the municipality.The method for this thesis was a literature study, a questionnaire survey with 820 receivers and a summary of issued inspection reports from 2013.The results highlight the ways in which agriculture may have contributed to the eutrophication of lakes and streams in the municipality of Växjö.

Abstract This is a qualitative study of elderly people's experiences of loneliness and quality of life. Also the relationship between loneliness and quality of life are examined. Previous research has shown that social loneliness is about when the social context are lost while emotional loneliness can occur with the loss of close relationships. Quality of life is about a sense of connection but also the quality of life arises in the difference between the expectation of what one is and what one wishes to have. This study has shown that the interviewees preferences, activities, social networks and low expectations on their life situation makes interviewees perceive themselves to be less lonely and have a good quality of life.

Environmental management systems are a way of systematizing and streamlining an organization's environmental efforts. Within its EMS the organization determines it´s environmental policy and various environmental objectives. In order to achieve their environmental objectives the organization produces action plans that describe how they will work towards the objectives. Stora Enso Skog AB´s districts have been assigned to produce action plans for the company´s environmental objective of 90 % approved everyday nature consideration in final felling and any targets included within this objective. The purpose of this study was to investigate how the districts work with these action plans and how this could be improved.

This essay describes and compares the extensive reindeer management to the more intensive, but grazing based, sheep management system in Sweden. Differences and similarities between the two production systems will be investigated by elucidating the economy, land use and possibilities to influence production and economy through breeding, feeding and product development. The reindeer management area covers the northern part of Sweden whilst the sheep management is dispersed over the country. Both reindeer and sheep are ruminants and have relatively high demands on the quality and digestibility of the feed however reindeers graze on mountain-and forest lands whilst sheep often graze inaccessible areas or cultivated grasslands. Selection intensity is generally lower in the reindeer management compared to the intensity in sheep breeding.

The study aims to contribute knowledge about children's perceptions of the leisure-time as a learning environment. The study can be seen as an attempt to highlight the possible learning in the leisure-time, formally or informally.The study is based on two group interviews with a total of 11 children and was conducted by an interview guide with question areas to be discussed freely so that the children could give as full an answer as possible.Main results of the study show that children feel that they are staying at the leisure-time to get care when their parents are working and that they primarily associate the leisure-time with playing. The results show however that children feel that they learn things when participating in the leisure-time teaches controlled activities.It is possible to draw conclusions about the child actually experienced the leisure-time as a learning environment, but it can be difficult to identify when and how learning actually occurs. However, children do not perceive that there is learning while they play..

Syftet med detta examensarbete är att undersöka en tillväxtorienterad organisationsförändring ur ett kvalitetsperspektiv för att se vilka effekter förändringen haft på organisationens kvalitetsarbete. Kvalitetsarbete definieras i studien som arbete inom ramen för offensiv kvalitetsutveckling. Offensiv kvalitetsutveckling definieras vidare som ett ledningssystem bestående av vissa värderingar samt de arbetssätt och verktyg som stödjer dessa värderingar. Undersökningsansatsen som valts är en fallstudie av ett företag, Mercatus Engineering AB (Mercatus), som 2000-2001 genomgick en organisationsförändring i syfte att bereda organisationen för framtida tillväxt. Data har primärt samlats in via intervjuer och litteraturstudier.

SAMMANFATTNINGSyfte: Syftet med studien var att undersöka vilka uppfattningar äldre vårdtagare på vårdboende hade om kvalitet i samband med måltider med avseende på aspekterna produkten, rummet och mötet.Metod: Studien är av deskriptiv design och bygger på kvalitativa intervjuer. Urvalet var målmedvetet och undersökningsgruppen bestod av nio äldre vårdtagare på vårdboenden. Intervjuerna analyserades med en kvalitativ analysmetod.Resultat: I resultatet framkom att det var viktigt att maten smakade som förväntat, tillagades på rätt sätt av kompetent kökspersonal samt var nylagad med ett aptitligt utseende. Viktigt var att få välja exempelvis portionsstorlek och dryck. Måltidsmiljön skulle vara trivsam, ren och stressfri.