Sedan outsourcing blev vanligare på den svenska marknaden har det även blivit vanligt att i förvaltning upphandla sin drift i konkurrens. I ett mycket tidigt skede uppmärksammandes en problematik med samarbetet mellan beställare och driftentreprenör som innebar att fakturahanteringen mellan parterna var omfattande och tidkrävande. För att bland annat minska administrationen upprättades en självriskmodell som många beställare idag tillämpar i kontrakten, vilken innebär att driftentreprenören ersätter felavhjälpande underhållsåtgärdskostnader upp till ett visst gränsbelopp. Syftet med fallstudien är att undersöka modellens uppbyggnad och tillämpning samtatt analysera vad beställare och entreprenör anser om självriskmodellen.Studien bygger främst på primär insamlad data genom ett antal intervjuer med främst en beställare, Locum samt en sekundär datainsamling i form av en enkätundersökning besvarad av verksamma entreprenörer inom branschen.För att bibehålla det offentliga fastighetsbeståndet och för att se till brukarens bästa måste en förståelse finnas mellan beställare och entreprenör. Den lösningen som idag finns för att upprätthålla kvalité och service i en funktionsupphandling är att använda självriskmodellen. För beställaren fungerar modellen som ett incitament att funktionskraven uppnås och för att minska fakturahanteringen.

Learning organizations and organizational development are interesting subjects that does not examine municipal organizations and private organizations an equal amount.  Furthermore, there exists little research on the effects of competence development for individuals in a leadership role within organizations. Because of this, we wanted to examine the impact of competence development in business modeling and how it affected local government activities. Competence development is used by organizations to develop their business and achieve a greater competitive advantage, but does competence development for individuals in a leadership role lead to organizational development? This paper examines competence development in the form of a business modeling course via the Bitstreamproject and the effects that occur within three municipalities as a result of the competence development. By interviewing three participants and four coworkers within different municipalities and studied the data from the Bitstream project, we can not conclude that competence development within business modeling leads to organizational development, only that it exists a tendency for it.

A1260SammanfattningDenna uppsats behandlar hanteringen av en kunskapsintensiv process som har outsourcats. Studien är baserad på en fallstudie av General Motors (GM) Nordics outsourcing av sin kundtjänst till företaget EDS. Frågan som ställs är vad som händer med kunskapen inom processen och hur båda parter uppfattar denna kunskapshantering.Ambitionen med uppsatsen har varit att kartlägga kunskapsflödet från kunden till de ansvariga personerna på GM Nordic. Den kundbaserade kunskapen måste passera många led inom processen innan den når det slutliga målet. Genom analys har en del svagheter i processen framkommit.

Organizational culture has been described as a shared perception of reality and values ??within a group of individuals. Within the group's shared values ??about what is appropriate and inappropriate behavior and shared values ??make it easier for individuals to understand what is expected of them. If the desired culture from the management team is not consistent with the culture of the employees there might be a collision.

Families of children with disabilities often have many different contacts with professional representing different principals. This places high demands on their professional work together to meet the needs of families and use resources efficiently. The method used is a literature review which aims to describe what is needed to achieve good collaboration between different professions around families with children with disabilities, and that from an organizational perspective to examine why there are often gaps in collaboration and how this affects the parents' life situation.The theories in this study originated from organizational and sociological theories. The most central concept in this study is collaboration from an organizational perspective. The results show that the interaction is problematic, due to that collaborative organizations often have rules which are incompatible and a lack of accountability on who is liable makes impairment in the interaction.

The purpose of this thesis is to analyze the design and function of an engine production management?s control system and its intended function, and to contrast it with the present management control systems in use on an operational level. Interviews conducted with employees from all levels of the engine production are the main source of this study?s empirical foundation. Information has also been gathered from relevant written material such as annual reports, internal documents etc.

Syftet med denna kvalitativa studie var att genom semi-strukturerade intervjuer undersöka hur lärare ser på sin pedagogiska förmåga att individanpassa undervisningen för elever med ADHD, eller liknande svårigheter, samt vilka kunskaper lärare har om ADHD. Vidare undersöktes deras uppfattningar om möjligheter och svårigheter i undervisningen, vilka strategier de kunde använda sig av, samt hur de såg på inkludering. Med en hermeneutisk forskningsansats gavs lärarna möjlighet att fritt uttrycka sina tankar och åsikter kring forskningsfrågorna. Resultatet visar att möjligheter och svårigheter i undervisningen till stor del handlar om vilka resurser de har i form av tid, pengar och personal, eftersom elever med särskilda behov är en extra kostnad för skolorna. Majoriteten av lärarna är beredda att ta egna initiativ till vidareutbildning för att lära sig hur de på bästa sätt kan bemöta dessa elever.

Organizational learning has become more and more important in the last decades as the environment in which organizations exist continues to change rapidly and unexpectedly. In order for organizational learning to happen, the individuals within the organization must learn. Just as different individuals possess different skills, each individual also has their own learning style. As the use of teamwork increases, so does the need for techniques to put high performing teams together and with organizational learning as one of the objectives the question is, how do we maximize learning, efficiency and performance in teams? This study uses a quantitative method to examine how teams, from a course at the Stockholm School of Economics, perform on the individual learning, team efficiency and team performance scale based on the individual learning styles within the team.

The Psychology Driving and Barriers to Skunk Work Projects (referred to throughout this thesis as the paper) represents a study predominantly on Tetra Pak from a selective perspective, the innovators. Innovators both past&present whose initiatives contribute to the well being of Tetra Pak as well as one from Ericsson were consulted. As with individuals, organizations possess definable characters that are influenced by the various stages of their life cycle. Theories of corporate life cycle phases and organizational character analysis were therefore employed to identify and explain organizational barriers to skunk work leaders&managers. Predicated on the Organizational Character Index survey developed by William Bridges PhD (himself a recognized leader in the field of transition management) and administered to sixty-one managers within a Tetra Pak business unit established the benchmark.

The bulk of the research within the field of media and communication is concentrated at theforefront of development, studies focus on modern companies and modern communication.However, many people work in the industry, where the conditions for communication are partly different. The aim of this study is to explore the possibilities for internal communication that the employees have at the base industrial company of Billerud Gruvön, Sweden. How important do they feel that communication is? Can the internal communication within Gruvön be described as modern, where dialogue between the staff is possible, or as orders from the top down to the bottom of the hierarchal structure?These are our research questions:Which channels are used for communication within Gruvön, and how are they used?How important do the employees deem the internal communication to be?Can the communication within a hierarchal industrial company such as Gruvön be described as modern, where dialogue is at the center, or does the communication consist basically on orders from the top down to the bottom of the chain?Our research is based on the following theories: Communication, Organizational communication, Internal communication and Organizational culture. We have looked to earlier research such as the doctorates of Simonsson (2002) and Johansson (2003) to further our understanding.The methods used are interviews with operators, middle management and the informationofficer at Gruvön.

Few generations have gotten as much media attention as Generation Y. Growing up in the digital age Generation Y has become very different from previous generations. An interesting topic is if this is reflected in the way Generation Y act as leaders. The purpose of this study is to describe what kind of leadership Generation Y prefers, to explore how individuals belonging to Generation Y act as leaders and finally to investigate if there is a discrepancy between these two perspectives and if so try to understand it. By reviewing existing research and conducting depth interviews with employees and managers at a Swedish bank we recognize preferences in a number of categories, which Generation Y require from leaders.

Ett växande EU och globalisering har öppnat marknaden för länder med konkurrenskraftiga produktionskostnader och priser. Svenska företag ser ett ändrat köpmönster hos konsumenter. Pengar läggs på upplevelse istället för det materiella och finns ett billigare likvärdigt alternativ prioriteras det.Internationellt sett är Sveriges produktionskostnader höga i de flesta branscher. För att konkurrera prismässigt tvingas företag kostnadseffektivisera. En alltmer diskuterad och använd strategi är outsourcing.

The purpose of this study was to gain a better understanding of how medium-sized construction companies adapt and how they choose to reorganize their operations in relation to the recession. The study has as its theoretical starting point theories about organizational learning, the impact of the economy on construction companies and strategies for dealing with recessions. The method used to conduct the study was semi-structured interviews with representatives from 15 different construction companies. The results of the study show that they used several strategies to adapt and reorganize the business in accordance with the recession. Some construction companies had to make cost savings as a result of the recession.

The purpose of this study is to investigate how employees in the financial sector perceive the leadership behaviors of middle managers, and if these perceptions differ depending on the manager's gender and if so, in what way. The study is based on a social constructivist perspective and theories of gendered organizational structures. It is based on 15 semi-structured interviews with employees who have either female or male middle managers from different companies in the Swedish financial sector. The results show that gender often acts as a framework for how leadership is evaluated and understood. Female middle managers are frequently associated with relationship-oriented qualities.

The following report is a constructive responsive evaluation of Svalövs communes unit for newly arrived refugees based on a qualitative user- and stakeholder model. The main purpose is to evaluate the units? quality from a user and stakeholder perspective. The main findings are that the users and stakeholders are satisfied with the quality of the units? services but request further social and structural participation.