The purpose of this essay was to further develop the discussion around the street-level bureaucrats and the dilemmas that they meet in their work environment. The paper will try to accomplish this by putting the spotlight on the professional role, the organizational control of the street-level bureaucrat and the effect of society on the work environment. Something that also will be discussed is the well-known difficulty of implementation of new programs and methods, especially when street-level bureaucrats are involved. The street-level bureaucrats that this paper focuses on are caseworkers within Försäkringskassan and handle benefits and take decisions about the need for rehabilitation for people who are ill and unable to work.I have used a qualitative method for this study. The empirical material consists of six interviews at two different offices.The main cause of the dilemma of the street-level bureaucrat is that there is a conflict between the human side and the professional role.

The aim of this thesis was twofold, on the one hand to compile a set of usability and accessibility guidelines in order to establish the characteristics of a user friendly website, and on the other to test these guidelines on eight library webcourses with user education to see how well they adhered to the guidelines. The methods used were literature survey and source studies. The guidelines found in the literature survey were divided into four different categories: document properties, structure and navigability, visual characteristics and accessibility. In order to establish the adequacy of the guidelines, I examined reference sources, mostly on the web. To a certain extent this examination has been based on HCI Human-Computer interaction theories.

During the last decade working with competence has emerged as a more strategically important area. Today the human resources in a company are considered a competitive advance and the HR-units play a significant role when it comes to HR-management. Different motives for investing in strategies that promote competence development and learning also exist. The purpose of this paper was to examine how the process of competence development was managed at a large global company. The empirical material consisted of four persons who were interviewed and the analysis of the material was inspired by grounded theory.From the analysis four major themes or core factors emerged as central to the interviewed persons' understanding of the competence development process; solid preparatory work in relation to competence development, communication, awareness of responsibilities and finally the taking action and evaluation of the action.

According to statistics, a significant increase in sickness has occurred in the public sector in recent decades in Sweden. Human therapeutic professions is the area where the illness is most prevalent. The purpose of this study was through a qualitative method and hermeneutic approaches explore how conscious six social workers in the social services are on stress and how they cope with it. Further it investigates and analyzes how these results affect their daily work.One important result due to stress is that the social workers ability to treat their clients is impaired and they are less able to be empathetic. Inadequacy in the work environment leads to a sense of insufficiency by social workers, and a reduced quality of life.

Varje dag utförs riskbedömningar inom rättspsykiatri och kriminalvård. Syftet meddenna uppsats är att undersöka det vetenskapliga underlaget för riskbedömningar.Uppsatsen inleds med en kort beskrivning av i vilka sammanhang riskbedömningaranvänds och den traditionella uppfattningen av hur området och instrumenten harutvecklats. Sedan följer en genomgång av olika studier som behandlarbedömningarnas träffsäkerhet generellt samt mellan olika generationer avbedömningar. Därnäst redovisas och framförs kritik mot validiteten i PsychopathyChecklist Revised (PCL-R, Hare, 1991) och dess tillämpning inom riskbedömningar.Avslutningsvis analyseras psykopatibegreppet utifrån Ian Hackings teorier om?human kinds? och ?loopingeffekter? och det förs en kort diskussion av tänkbarakonsekvenser av och farhågor kring användningen av PCL-R och psykopatibegreppetgenerellt..

Uppsatsen är baserad på en fallstudie gjord på Tetra Pak. Syftet med fallstudien var att utforma en lista med faktorer att som bör beaktas för att ett införande av ett Competence Management-system ska bli framgångsrikt. Tillvägagångssättet i fallstudien har varit en dokumentstudie och ett antal intervjuer. Använda teorier är hämtade från områdena Change Management, Knowledge Management, Competence Management och Human Resource Management. Undersökning resulterade i ett antal intressanta faktorer som bör beaktas.

The purpose of this BA-thesis was to study how three daily Swedish newspapers use a specific type of exemplars, which are recognized by a number of attributes. A photograph of the person that is interviewed always illustrates this type of exemplars and at least two persons are asked the same question.    The three newspapers that have been compared in this study each represent one of the major types of Swedish newspapers: morning press, tabloids and local press. By using a quantitative content analysis, one month was examined in all three newspapers in the year of 1997 and 2007.  Two of the theories that have been central in the thesis are Colin Sparks model of tabloidization, which demonstrates the process of tabloidization and McQuail?s description of commercialization.

Detta är en kvalitativ studie som behandlar relationen mellan sociala medier och rekrytering, så kallad social rekrytering. Vi har genomfört intervjuer med personer från företag och offentliga organisationer kring deras användande av social rekrytering. Vi har även intervjuat fyra professionella aktörer som arbetar med sociala medier, kommunikation och human resources, med avsikten att få en djupare inblick i hur sociala medier bör och kan användas i rekryteringssammanhang. Vi kopplade våra intervjuresultat till teorier kring bland annat rekrytering, sociala medier och employer branding.Studiens frågeställningar berörde hur företagen och de offentliga organisationerna möter social rekrytering samt hur de använder social rekrytering idag. De professionella aktörerna besvarade frågor kring hur de ser på samspelet mellan rekrytering och sociala medier.

This study's interest area loops around how it is possible to understand texts' leverage over human thinking and acting. Focus lies on understanding which forces that form people?s views around men and women's relationships and relations in the public room. From this perspective our interest is to explore how the phenomenon rape is expressed in texts and how we can understand how rape through these texts are to be shaped in individuals' thoughts awareness and. Finally, it is also relevant to create understanding for how rape as a discoursive practice can have effects on individuals and society.

This master thesis is an attempt to study the interface in itself, where the human meets the machine and the problems that can arise. I study a particular interface, namely the OPAC of Libra III. In 1999 IFLA presented recommendations for what an OPAC shall contain, and in one part of my master thesis I compare Libra III with these recommendations from my opinion. In another part of my master thesis I make an investigation where I let five by me chosen persons answer some questions from me, both by doing and verbally. I draw the conclusion that Libra III follows most of the recommendations of IFLA in a sufficient way.

This essay explores the intertextual qualities in and between Kristian Lundberg?s works Yarden, Mörkret skulle vara som ljuset and Och allt skall vara kärlek. Read as a trilogy, it bears a thematic resemblance to Dante Alighieri?s Divine Comedy; an autofictional depiction of emancipation from alienation by grace. To reach this conclusion, I use Julia Kristeva?s theory of intertextuality and Roland Barthes? post-structuralist differention of Work and Text together with his notion of the Paper-Author.

The phenomenology of Gaston Bachelard holds that readers, or viewers, relate to spatial imagery through the use of age-old archetypes. These archetypes form a collective image-memory that is employed when reading space. One such image is the house. The house for Bachelard is, however, never solely an image, but constitutes a familiar space that becomes inscribed in our bodies through the repeated physical contact with this domestic space. The house teaches us to interact with space, and comes to inform the way that human beings understand images of space.

The purpose of this essay is to analyze the media coverage of the case with Martin Schibbye and Johan Persson in the four biggest newspapers in Sweden in order to see how social constructions is created through the use of language. It is also of interest to see how nationality is represented in the material. The theory is based on Edward Said?s theory of post colonialism and the prejudices that has developed from the western way of viewing ?The orient?. It is also based on Richard Dyers theory on whiteness and binary oppositions, which shows how ?whiteness? is viewed as the norm and is also never questioned.The method is critical linguistics and based on Norman Fairclough and Michael Halliday.

Kompetensutveckling för de anställda inom den kommunala omsorgen är ett ämne som varit på agendan i den offentliga debatten de senaste åren. För ett par år sedan genomfördes ett större kompetensutvecklingsprojekt för de anställda inom verksamhetsområdet omsorg om funktionshindrade i Stockholms stad. Följande studie tog sin utgångspunkt ur nämnda projekt och syftade till att undersöka vad som motiverade vårdare inom omsorgen om funktionshindrade att ta del av kompetensutveckling alternativt välja att avstå. Sex personer intervjuades för studien och materialet genomgick en tematisk analys. Resultatet visade att de främsta motiven till att ta del av kompetensutveckling var det personliga intresset samt att utöka sina kunskaper i yrket för att kunna utföra ett bättre arbete.

Antalet frivilliga ökar alltmer och därmed ställs det alltfler krav på frivilligledare/ledare inom ideella organisationer. Min förförståelse är att ledare inom ideella organisationer ska värna om de frivilliga, motivera, ?hålla lågan uppe? och stödja ?eldsjälarna?. Då det inte finns mycket skrivet om hur frivilligledare/ledare inom Röda Korset går tillväga för att leda frivilliga, är syftet med studien att belysa hur ledare inom en ideell organisation, Röda Korset, ?leder? de frivilliga som ingår i organisationen och hur ledarna ser på sitt ledarskap.