This essay is a case study of how two non-profit organizations, in the same line of business work with external communication and new media such as Internet and social media (Facebook and Twitter).Both these organizations are located in different countries and the purpose of the case study is also to find out if the differences in their work methods in communication depend on organizational or cultural differences. The case study was conducted in the organizations Sverige Amerika Centret in Karlstad, Sweden and The Swedish Council of America in Minneapolis, US. A qualitative approach executed through interviews and a qualitative content analysis of the organizations annual report from 2010. The result of the interviews and the document content analysis shows that there are differences in the way these organizations handle their work with external communications and new media. One of the organizations uses new media more actively in their work with communication and through that channel creates a relationship with its external audiences. The theories that has been used for this case study is Organization communication, Intercultural communication, Public Relations and Organization culture. Keywords: external communication, new media, culture and employees..

The purpose of this thesis was to find out how travel agencies work with relationships to their customers on the Internet. A case study with two companies was conducted, Ticket and Resia. In all four interviews were done, two in every company that served as basis for our conclusions. The study showed that it is important for travel agencies and other types of companies to create awareness of their web site in as many ways as possible and make it easy for the customer to find the web site. The contents on the web site have to be of current interest, it should be well structured and the usage of the web site should be easy.

Vår definition av begreppet Tematisk undervisning har gjorts utifrån litteratur inom området och utifrån intervjuer. Med tematisk undervisning menar vi att man arbetar ämnesintegrerande i form av olika teman som kan variera i längd. Denna definition kommer vi att bygga vår studie på.Syftet med studien är att bidra till förståelse för tematisk undervisning och framför allt dess fördelar och nackdelar. Vårt arbete utgår från dessa forskningsfrågor: Varför används inte tematisk undervisning i större utsträckning i skolorna? Vilka är faktorerna till att lärare väljer ämnesundervisning framför tematisk undervisning? Ger lärarutbildningen kunskap om tematisk undervisning? Vilka är fördelarna med tematisk undervisning? Vilka är nackdelarna med tematisk undervisning?Metoden som har använts i detta arbete är öppen intervju.

Den här uppsatsen handlar om sociala medier som konkurrensmedel i telekombranschen för att skapa lojala kunder. Telekombranschen har under det senaste decenniet utvecklats snabbt i takt med mobiltelefonins genomslag. Kommunikationen via mobiltelefon har blivit en del av det vardagliga livet. Internetanvändningen har fått en större betydelse. Fler människor är aktiva inom internet och att googla, blogga, skicka snabbmeddelande, använda Twitter/Facebook har blivit en vardagssyssla för många.

This paper intends to show how micro- and small businesses in the tourism and experience industry makes use of social media as a marketing tool. The study also shows the possibilities for businesses to market themselves to customers through social media. Small businesses usually don?t have the same conditions or the same marketing resources that larger companies have. For small businesses that lack marketing resources, social media is a great addition to marketing since the technology around social media is relatively simple.

The purpose of this study is to analyze and understand how music festivals in Sweden are marketed today and the changes that will and may occur in the future. Music festivals are a common phenomenon in Sweden today and since most of them only are arranged once a year it gives the marketing of them a special character. Therefore I find it interesting to look at how the development of the Internet will change the marketing of music festivals. This study is based on a qualitative method where I have performed eight interviews with people who have given me their thoughts about this subject. The gathered material and my conclusions of this study are presented in chapter 4 and 5 and for further knowledge about this I recommend you to take a closer look at those chapters..

IT-säkerhet är ett ämne som har blivit allt mer uppmärksammat på senare år efter medias rapportering om läckor, dataintrång och spridning av privat information på internet. Under 2013 blev det extra aktuellt efter whistleblowern Edward Snowdens avslöjanden om att den amerikanska underrättelsetjänsten NSA ska ha fått direkt tillgång till personuppgifter från bland annat Facebook och Google. Frågan många ställt sig är: vem ser vad vi gör på nätet och hur används all information? Och hur blir det när man använder molntjänster, där all information lagras på internet istället för på datorns hårddisk?De senaste åren har molntjänster marscherat fram som den nya tidens lagringsmedium. Alla vill ha molntjänster.

In recent years, more and more people have started to live double lives. Blogs, Facebook, YouTube and Twitter have created conditions so that we increasingly live virtual lives on the Internet. The gathering of people in this way entails both risks and opportunities for businesses. This study aims to explain how the phenomenon of social media has affected trade and service companies in a marketing and communication perspective. The idea for the essay came to us after we had observed how different behaviors in companies? concerning social media could vary a lot, and how we felt that this affected our personal view of the brands.

Vi möts dagligen av marknadsföring i olika former vart vi än befinner oss, men hur påverkas vi egentligen av den? Internet har blivit en central informationskälla för många och det tillkommer nya användare hela tiden. Ett av de senaste fenomenen på Internet är bloggar vilket har lett till att en helt ny form av marknadsföring har utvecklats, den indirekta marknadsföringen. Den här marknadsföringsformen innebär att bloggarna skriver och tipsar om produkter och tjänster i sina bloggar. Vi vill veta hur konsumenterna anser att den här nya marknadsföringsformen påverkar dem, och har därför valt att jämföra med hur de anser att de påverkas av den direkta marknadsföringen på Internet, genom pop-ups och banners.

To purchase a house or an apartment is often one of the major personal financial commitments for a person. In 2005, 84% of the homeowners sold their homes using a estate agency. During 2006 several new opportunities appeared on the market, giving the homeowners more of a choice in what way to sell their homes. Media describes the alternatives in general ?as the agents on the Internet?.

Internet är idag en del av ungdomars vardag. Denna relativt nya och okontrollerade miljö skapar nya möjligheter och dimensioner för mobbning. Detta arbete avser att undersöka utbredningen av mobbning via Internet (I-mobbning) bland ungdomar i Östersund. En enkät utarbetades och besvarades av 240 gymnasieelever i årskurs ett på Jämtlands Gymnasium i Östersund. Resultatet visar att under årskurs nio har var tionde elev upplevt sig mobbad via Internet.Det är män som I-mobbar i högre grad och kvinnor som drabbas i större utsträckning.

Aim With this study we want to highlight and analyze the media spin of the PR campaign Miss Skinny by clarifying; a diffusion pattern which covers posts published by bloggers and journalists; a framing pattern from the first audited post to the last; how journalists are influenced by user generated content, and what consequences this may have for the news coverage.Method We have conducted a studied of news posts and blog posts about the Swedish PR campaign Miss Skinny through content analysis, diffusion analysis and mapped direct links between blog posts and news posts.Main result We found that a surprisingly large amount of news postings contained direct links to previous blog posts and that the former media serial no longer can be applied on today's modern media where journalists and other players come together on the converged media arena. .

As revenues from newspaper advertising plummet and their readers loyalty erode, the need to understand newspapers' changing environment and the actors involved in this change is growing in importance. Evidence is the entire industry is entering into a restructuring phase and that this restructuring is driven by the rapid consumer adaption of internet media.In this thesis I elaborate on "how the Internet is affecting the conditions for value creation in printed newspapers" and "how the Internet is affecting the conditions for other actors involved in the printed newspaper's value creation". These two questions land us in the bigger question of "Does the Internet act as a compliment or a substitute to the printed newspaper ".To answer these questions the printed newspaper is represented as the actor in the middle of content producers, advertisers and consumers. It is in its role as a means of distribution and as a co-ordinating force that we study the value creation of the printed newspaper. The empirical base of this thesis is a qualitative participant observation where the author during a period of time interacted and collected data from the open discussion in blogs by several of the industry's top influentials combined with material from seminars and reports on the current state of media.

The aim of this study was to examine how the new established phenomenon of ?Internet drugs? causes challenges to organizations, both individually and in relation to collaboration. The study is based on qualitative semi-structured interviews with representatives from three organizations - one youth police unit, one medical addiction centre and four units working within social services. The theoretical approach that was used is theory about human service organizations, theory about collaboration and new institutional organizational theory. A conclusion is that the current drug classification is problematic and mainly challenging for the organizations that focus on prevention work and early interventions.

Denna studie går ut på att undersöka vilka mediekanaler unga förstagångsväljare använde sigav för att få politisk information innan och under riksdagsvalet 2010. Syftet är också attundersöka hur traditionella massmedier, som tidigare varit den dominerande källan förpolitisk information, står sig i relation till sociala medier i den fragmenterade medievärld vilever i idag. Den teoretiska utgångspunkten är utifrån Uses and Gratifications-teorin samttidigare forskning rörande förstagångsväljare och sociala medier. Metoddelen är kvantitativ iform av en frågeundersökning med gymnasieelever som läser sista året på gymnasiet.Datainsamlingen genomfördes i Sundsvall och Jönköping under december 2010. Resultatet visar att unga förstagångsväljare fortfarande anser att de traditionella medierna,främst TV, är de viktigaste för deras politiska information. Det framgår också i resultatet attdet politiska intresset hos unga ökar under valår.