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15664 Uppsatser om Custom Relation Management - Sida 27 av 1045
Management på mellannivå-en fråga om ett tudelat arbete? En studie på Trade AB.
Uppsatsens syfte att dels att beskriva vad begreppet management innebär för mellancheferna på det studerade företaget, dels att peka på de konsekvenser som kan följa av detsamma. I uppsatsen har en kvalitativ metod använts med krav på kritisk reflektion. Det empiriska underlaget består av åtta intervjuer med chefer inom ett medelstort svenskt företag. Inom Trade AB råder en tudelad syn på mellanchefsrollen. Denna präglas i första hand av en sälj-och specialistroll och utesluter en integration av chefsrollen, i vilken management inte bara upplevs som personalvård utan som en naturlig del av mellanchefens arbete.
How Thai Culture Affects Expatriates' Leadership
To contribute to understanding of how Thai cultural context affects the leadership of expatriates in management positions. Instead of modifying the leadership styles to fit the local (Thai) context, the expatriates tried to push and influence their culture and leadership styles to Thai employees..
Analys av lärandeorganisation i förändring
When an organisation is going through a work of change, it is highly important that both management and employees has a healthy communication in order to make everybody feel involved. It is then important to be observant for both the managements and employees thoughts and ideas.This study has been performed on an upper secondary school which is performing a work of change. The change has divided the employees in three different groups. One, which thinks the change have evolved the organisation to something better. The second group of people means that it is preventing individual development of competence.
Vilka faktorer påverkar börsbolagens nedskrivningsbeslut?
By using univariate analysis, tobit and logit regressions, this thesis investigates determinants of asset writedowns. After controlling for variables indicating reductions in asset values, the results show that changes in senior management are significant in explaining the writedown decision and magnitude, which is in line with previous research. The explanatory power of changes in senior management has not increased with the transition to IFRS in 2005. No evidence is found supporting the hypothesis that the explanatory power of management incentives is higher for more discretionary types of asset writedowns..
Svenska VD ord -behovet av en reglering av öppenheten i svensk redovisning
Denna studie redovisar den frivilliga information som svenska VD och koncernchefer tar upp i VD orden i sina årsredovisningar. Syftet är att analysera var Sveriges redovisningsutveckling är på väg, genom att bland annat ställa de svenska VD orden i jämförelse med utvecklingen av öppenhet i årsredovisningar inom detta område i framför allt USA och Storbritannien. De undersökta VD orden kommer från årsredovisningarna hos de 18 svenska börsnoterade företag med högst värde på sin aktieomsättning år 2005. Eftersom det fortfarande inte finns någon fullständig teori inom detta område har ett induktivt förhållningssätt använts. De metodologiska val som gjorts är inspirerade av det som Glaser och Strauss (1967) kallar för grounded theory..
IT-Bubblans påverkan på branschen
Beskriva och analysera IT-bubblan och dess efterverkningar samt konsekvenser av denna kris för de inblandade företagen. Vi har studerat hur de har förändrat sina system, arbetssätt, finansierin, tillgångar för att pasa dagens kunder och investerare..
Om repatrieringsdebatten i Lund 2005. Forskningsvärdet, upprättelsen och det dåliga samvetet.
In December 2004 the Jewish congregation Judiska Församlingen i Malmö wrote to Lund University regarding the cranium of a Jewish man, which had been in the University's possession ever since he committed suicide while in custody in Lund in 1879. The congregation requested that the remains be given to them and buried according to Jewish custom. In February of 2005 Lund University decided to appease the request. This essay examines the debate which followed.The main focus of the study is on which kinds of arguments were used in the debate, who participated and which aspects of the human remains were considered important by the debaters.The study has shown that clear differences exist regarding the types of arguments used by those in favour of the repatriation and by those who opposed it. There were also differences in who took a stand in favour of it and who was against it.
Interna informationsresurser ? Fallstudie av en statlig myndighet
The aim of this Master?s thesis is to study the relations between internal information and the principal business objectives in a knowledge organization. The questions are: how does the organization behave to its internal information resources, how is the information management related to the principal objectives and strategies, what information policy does the organization develop, and how is the management experienced by the employees. The purpose was to study the supply and management of information designed for internal use and the study was carried out with qualitative, semi-structured interviews to get a picture of the internal information management. The informants were mostly key persons with deep knowledge of internal information.
Den informella organisationen : Jämställdhetsutredning inom bank-och finansbranschen
During the autumn of 2007 I carried out an investigation within the bank and finance Sector. The aim of the investigation was to see how informal aspects could be understood in relation to equality within Bank AB? The main question was: Which are the obstacles and opportunities for equality within Bank AB? To answer the main question I asked the following questions to the material: Are there any gender related different within the organization? How are men and women represented within the internal magazine? Which are the conceptions related to sex/gender within the organization? The investigation is based on a survey, the internal magazine was investigated and finally interviews took place. Throughout the investigation I used organization theory in a gender perspective. With the gender organization theory I examined concepts as structures, leadership, symbolism and changes associated with equality.
Varför Lägga Sig Under Kniven?
Vårt primära syfte är att undersöka vad för motiv unga kvinnor har när de väljer att ta till en plastikkirurgi för att se vackrare ut. Samtidigt vill vi studera hur kroppen har blivit ett medel för att framhäva sig själv i dagens samhälle..
Från hemtjänst till eHemtjänst
The number of elderly continues to increase in Sweden which puts pressure on the elderly care. Aproposed solution is to increase the use of information and communication technologies (ICT) inhome care to both streamline care and enable older people to manage on their own to a greaterextent. So far Västerås is the only municipality that has made a decision on an ICT solution, whichthey have chosen to call ?eHemtjänst? (eHomecare). The purpose of this paper was to investigatethe specific prerequisites and requirements for Gothenburg city regarding the potentialimplementation of eHemtjänst.
Utvecklingens dimensioner: utifrån ledarskapsutvecklarnas perspektiv
The market for management training programs is growing and the supply of the service is increasing and getting further diversified. A consequence is a market with a wide variety of definitions of the very concept of development, and subsequently a wide variety of practices and methods to achieve development. The individuals that are subject to these programs seldom know what they are purchasing, or what to expect. When assuming a transfer of the developers view on development to the subject, a need for a greater understanding of the concept arises. The purpose of this thesis is to understand what views on development do exist among management trainers and map underlying dimensions of the views to increase the understanding of the concept of development.
Mångfald i hotellbranschen - en utmaning att sträva efter
Denna uppsats belyser hur svenska och indiska hotellföretag arbetar med mångfald samt vad som påverkar viljan till att främja mångfald på arbetsplatsen..
How Venture Capitalists can use their Network in order to reduce the Information Asymmetries between themselves and the Venture Management Team
The purpose of this study is to increase the understanding of how venture capitalists can use their network in order to reduce information asymmetries between themselves and the venture management team. A qualitative approach with semi-structured interviews, consisting of open questions, have been used to receive gradate information in order to reach our explorative purpose. Our theoretical framework consists of relevant studies made on the dynamics of networks and the problems that can arise in the complex relationship between a principal and an agent. We have been interviewing two venture capital firms and therepresentatives from two business angel networks. We also made an additional interview with an influential financial actor in order to try to verify our conclusions Our conclusions are that an extensive network can be used by venture capitalists in order to; verify ventures? technologies, complement the competences in the venture management team, and arrange co-investments, resulting in reduced information asymmetries between themselves and the venture management team.
Customer Relationship Management - hur tillämpas detta i företagen?
Syfte: Vårt syfte med uppsatsen är att med hjälp av enkäter och de kriterier
som finns i teorin undersöka hur långt de medverkande företagen har kommit i
deras framgång gällande Customer Relationship Management.
Metod: Vi har gjort en kvantitativ enkätundersökning där vi har tillfrågat 30
företag i Ronneby. Vi har sedan analyserat detta utifrån diagram som vi har
fått fram i Excel.
Slutsatser: De flesta företagen i Ronneby är bara i början av CRM och de kan
med enkla medel komma mycket längre.