Från hemtjänst till eHemtjänst
The number of elderly continues to increase in Sweden which puts pressure on the elderly care. Aproposed solution is to increase the use of information and communication technologies (ICT) inhome care to both streamline care and enable older people to manage on their own to a greaterextent. So far Västerås is the only municipality that has made a decision on an ICT solution, whichthey have chosen to call ?eHemtjänst? (eHomecare). The purpose of this paper was to investigatethe specific prerequisites and requirements for Gothenburg city regarding the potentialimplementation of eHemtjänst. A case study was conducted in which the thoughts and wishes ofproject managers, IT strategists and decision-makers were collected through semi-structuredinterviews. The results showed that the expectation was that eHemtjänst should be able to adapt todifferent needs and technology. The conclusion drawn was that Gothenburg will require a differentmodel of eHemtjänst compared to the one discussed in Västerås. The key to a successfulimplementation may be to build a custom cross-platform solution. The study also found that homecare in Gothenburg lacked sufficient technology and the competence needed for implementation ofeHemtjänst in their current state.