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15664 Uppsatser om Custom Relation Management - Sida 22 av 1045
Management - Från start till landning
Syftet med uppsatsen var att utifrån ett projektarbete vid Malmö-Sturup Airport,lyfta fram och dra lärdom av grupprocesser ochprojektarbete. Viktiga lärdomar är att projektarbete ibland kräver förkunskaper inom process och metod snarare än branschspecifika kompetenser. En projektgrupp kan ha mer än en roll i arbetet och behöver då balansera dessa roller och relationer. En grupp med kompletterande personligheter når lättare effektivitet samtidigt som behovet av koordinator är stort. Styrningsverktyg är därför viktiga för att skapa struktur.
Utveckling av en ljudsimulator med anva?ndarcentrerad design : Tilla?mpad matematik fo?r ba?ttre konsertupplevelse
The company Sound Precision has developed a new Line Array loudspeaker system (VHA-40). When using this system, their customers need computer aid to get the best possible sound-quality and control of sound levels for the whole audience. The aim of this thesis is to develop a truly useful sound quality simulator for the VHA-40. The system will help the sound engineers to position the loudspeakers for optimal sound by simulating loudspeaker configurations and visualizing the resulting sound quality and quantity. To solve this a human-centered design (HCD) approach is taken to implement a system that is truly useful for the users, meaning that they will use it more and hence deliver better sound for the audience.
ConneXion : Konstruktion och produktutveckling utav proteskoppling
The company Sound Precision has developed a new Line Array loudspeaker system (VHA-40). When using this system, their customers need computer aid to get the best possible sound-quality and control of sound levels for the whole audience. The aim of this thesis is to develop a truly useful sound quality simulator for the VHA-40. The system will help the sound engineers to position the loudspeakers for optimal sound by simulating loudspeaker configurations and visualizing the resulting sound quality and quantity. To solve this a human-centered design (HCD) approach is taken to implement a system that is truly useful for the users, meaning that they will use it more and hence deliver better sound for the audience.
Store Image Perceptions in International Retailing: an Empirical Comparison of IKEA?s
It has been found that customers in the home market perceive the retailer?s store image more positively than customers in the host market, even though this study has found that theretailer?s store image is generally perceived very positively by customers in both examined markets. In addition, this thesis has found that there is a significant difference in how IKEA?smanagement and customers perceive its store image. It can also be concluded that IKEA management perceived store image more positively than customers.
Att arbeta med konflikthantering : implementering och undersökning av en form av fokusgruppsamtal i skolan
I have chosen an action research approach for this essay. I want to incorporate a method of conflict management in the work of the personnel at a school and also discuss their thoughts and experience in conflict management. I wanted to incorporate modern knowledge about constructive conflict management for everyday use and I stress that if we can evolve these skills among the personnel in schools then we have a better chance of helping children with deviant behavior which often end up in conflict because of it. This will also help all the other children and personnel to manage conflict situations in a better way. I want to introduce a new way of thinking about conflict management which in many ways is different from how it is today. Briefly the method which I advocate revolves around paying attention to every ones basic needs and says that everyone can win and no one has to loose. he main purpose of this essay has been to find out if focus group conversations is a viable method for improving conflict management in the school system. Several of the participants has in their evaluations written that it was a rewarding and interesting way to work.
Rebranding in the service sector
Thesis purpose: This thesis will through a case study of a recently rebranded bank ?Jyske Bank?, seek to research deeper within the field of service sector rebranding. The internal communication used in connection to the rebranding, will be analyzed in order to investigate what initiatives Jyske Bank?s organizational leaders launched to implement the rebranding and furthermore whether the initiatives have worked. The research questions are: - What are the critical initiatives behind the re-branding process, and have these initiatives been successful?- Furthermore, to determine the success: To what extend does the intended image, created by the organizational leaders of Jyske bank, in relation to the rebranding, correlate with the identity held by the organizational members? Methodology: This thesis employs a mix of quantitative questionnaires and qualitative semi structured interviews.Theoretical perspectives: Corporate rebranding framework (Daly & Moloney, 2004) and a conceptualization of the employee branding process (Miles & Mangold, 2005)Empirical data: The empirical data was collected from in depth interviews with management and questionnaires from employees.
Riskkapitalbolags påverkan på styrning i sina portföljbolag: En studie om utveckling av styrsystem i svenska Venture Capital finansierade företag.
The aim of this study is to investigate which management control mechanisms evolve in companies that receive funding from Venture Capital companies and why the management control systems evolve in the way that they do. A case study was performed on three Swedish high technology companies, that all received funding from Venture Capital companies for the first time in 2006. Merchant?s framework, defining all management control mechanisms as either, results control, action control or personnel control, was used to structure the study. Results show that the companies that received Venture Capital all increased the use of management control mechanisms within results control, action control and personnel control.
EKONOMISTYRNING I EN MOTORVERKSTAD: En analys av centralt ställda krav ur ett operationellt perspektiv
The purpose of this thesis is to analyze the design and function of an engine production management?s control system and its intended function, and to contrast it with the present management control systems in use on an operational level. Interviews conducted with employees from all levels of the engine production are the main source of this study?s empirical foundation. Information has also been gathered from relevant written material such as annual reports, internal documents etc.
Returhantering vid LensLogistics AB: en process- och
flödesutredning för förbättringar
Return handling is often regarded as a slow and complex process. Studies have shown that it is not unusual for a return to cost up to nine times as much as a standard outbound delivery. An efficient return handling process is therefore essential to all competitive companies dealing with logistics. This report investigates, analyzes and gives suggestions on development with the purpose to improve the return handling process at LensLogistics AB in Kista, north of Stockholm, Sweden. The study has been conducted from a deliberately practical point of view in order to suggest improvement suggestions possible to implement and thereby change the entire return handling process.
Arbete med etiska och moraliska frågor i styrning av företag
Sammanfattning
Syfte:Syftet med vår undersökning var att skapa förståelse för hur företag
arbetar med etiska och moraliska frågor i samband med ekonomistyrning.
Metod:Vår undersökning har gjorts i tre svenska företag genom personliga
intervjuer med personer i chefs- eller ledarposition på varje företag. Den
insamlade empirin har sedan sammanställts och analyserats genom att jämföra den
med vårt teoriavsnitt.
Slutsats:Vi har kommit fram till fyra punkter som enligt vår undersökning är
centrala för arbetet med etiska och moraliska frågor i de företag vi undersökt.
Dessa är värderingar, förståelse, ledarskap och företaget.
Abstract
Purpose:Our purpose was to clarify how companies work with ethical matters in
relation to its management control system.
Method:Our thesis has been prepared at three Swedish companies where we have
completed personal interviews with people in management or leading positions in
each of the companies. The collected data was analyzed and compared to the
different theories presented in our theory chapter.
Result:We have found four central elements, which according to our research are
central for the work with ethical matters in the companies we have researched.
They are values, understanding, leadership and the company itself..
Integrerat Performance Management System -En studie om ett ledningssystems påverkan inom Volvo
The research within the management control systems-field and more specifically performance management has been rather shallow and not much has happened the last decades besides the balanced scorecard. The researchers see a lack of studies focusing on the effects of an integrated performance management system and also how it affects the different hierarchical levels and the tasks to perform.We decided to perform an essay with case study-characteristics by looking at both the strategic and tactical level at Volvo Group, or more specifically Group Trucks. We performed three different interviews, one at the group level and two at the division level. The aim was to see what effect an integrated performance management system had on the tactical level (i.e. the divisions).Our findings and corresponding analysis suggested that Volvo was a rather centralized company in order to get the performance management system to work by enabling a ?weekly control?.
Att skapa ett framgångsrikt idrottsevenemang : En kvalitativ studie om hur svenska idrottsevenemang skapar samt bibehåller en framgångsrik marknadsposition.
What is it that makes some events so successful, while others do not achieve the same results? According to most researchers and writers there are several factors that must be achieved in order for events to distinguish themselves from the crowd and be successful, but what are those factors then? The study was aimed to investigating the factors that create a successful sporting event. One person from each of the six largest children's and youth football tournaments, participated in this qualitative interview study. The results showed that factors such as; possessing a good knowledge of the organization, its external market environment and its stakeholders, proved significant. Similarly, to use the correct custom marketing methods, maintain and attract new stakeholders, and to have nice and caring work staff, were factors contributing to the success of wealth..
Talent Management : En studie om rekryteringsstrategier inom Talent Management
Inledning: När företag genomgår rekryteringsprocesser så finns där flera olika strategier attanvända sig utav. Denna studie kommer att skapa en förståelse för rekryteringsstrategiernasom ett specifikt företag som uppger sig jobba enligt Talent Management använder sig av.Syfte: Syftet med denna undersökning är att skapa en förståelse för hur ett företag somuppger sig jobba med Talent Management utformar sin rekryteringsstrategi och därigenomkunna uppfylla ett kunskapstomrum angående rekryteringsstrategierna inomforskningsområdet Talent Management.Forskningsfrågor:Hur definieras talang vid rekrytering i ett företag som jobbar med Talent Management?Hur väljer företag vilka rekryteringsstrategier som är lämpliga?Vilka rekryteringsstrategier använder sig företaget utav?Metod: Denna studie har genomförts med en kvalitativ forskningsmetod som har innefattatsemistrukturerade intervjuer för materialinsamlingen. Intervjuerna och det empiriskamaterialet är insamlat från ett ledande företag inom sin branchen.Slutsats: Denna studie kunde påvisa att de centrala rekryteringsstrategierna i ett företag somuppger sig använda sig utav Talent Management är Head Hunting, Employer Branding,profilering samt talangpooler. Vi kunde även dra slutsatser att samtliga rekryteringsstrategiersom förekommer inom ett företag inte nödvändigtvis behöver tillhöra den rådande uttalademanagementstilen.
Talent Management inom den svenska banksektorn : Hur den svenska banksektorn använder talent management processen som en del av sitt HR-arbete
SammanfattningTitel: Talent Management inom den svenska banksektorn.Författare: Martin Eriksson och Oscar Alfelt Handledare: Timurs UmansNivå: Kandidatuppsats 15 hp, Ledarskap, VT 2012 Frågeställning: Hur använder svenska banker talent management processen som en del av sitt HR-arbete? Syfte: Syftet med denna uppsats är att undersöka hur banker använder talent management processen som en del av sitt HR-arbete och på så sätt öka sin konkurrenskraft och effektivisera sitt arbete. Vi ämnar undersöka hur processen kan anpassas till en specifik sektor vilket i vårt fall är den svenska banksektorn.Metod: Studien gjordes med ett beskrivande angreppssätt. Vi använde en kvalitativ ansatts med individuella öppna intervjuer. Intervjuerna gjordes över telefon med fem stycken respondenter från svenska banker. Teoretisk referensram: Den teoretiska referensramen består av tre delar där första delen handlar om att förklara vad talent management är för att sedan presentera två talent management processer samt att beskriva HR inom banksektorn.
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