Kundrelationerna i svenska B2C-företag är inte lika goda som de var för 60 år sedan och de är inte lika goda som företagen skulle önska att de var. Forskningsfrågan och syftet med uppsatsen var därför att förklara vad som påverkar svenska B2C-företags beslut att utnyttja Radio Frequency Identification (RFID) som identifieringsteknik för att personliggöra kundrelationer inom sina lojalitetsprogram. Studien utfördes som en fallstudie då vi undersökte hur två stora svenska B2C-företag, IKEA Family och ICA, arbetade med lojalitetsprogram, identifieringstekniker och hur de ställde sig till alternativa identifieringstekniker gestaltat genom RFID. Studien utfördes med deduktiv ansats genom inledande teoriinsamling och därefter genom intervjuer med en intervjuperson på vardera företag. De slutsatser som sedermera kunde dras var att tillräcklig kunskap saknas kring RFID och dess potential, att det är en ekonomisk fråga och en stor investering för företag som inte brukar vara först att ta till sig ny teknik som dessutom inte är standardiserad samt att det skulle kunna kränka kundernas integritet och därmed ha motsatt effekt till lojalitetsprogrammens syfte..

I en värld full av teknik och information som flödar är det viktigt att ha kontroll över den data som anses vara viktig för organisationen. Skulle informationen hamna i orätta händer kan det innebära förödande konsekvenser för organisationen och i vissa fall även deras kunder. För att undvika detta bör rätt sorts skydd anpassas till den typ av data man avser att skydda men även organisationen som helhet. Aspekter som frekvens och förödelse vid ett hot men även hur viktig datan är, är olika aspekter som måste utvärderas för att kunna anpassa och investera i rätt typ av skydd. Denna studie jämför två svenska IT-relaterade företag i varierande storlekar med avsikten att undersöka om det finns en relation mellan datasäkerhetsmedvetandet och företagens storlek, eller om det finns en annan relation som påverkar graden av säkerhetsmedvetenhet i en organisation.

This case study examined what impact the neurological disorder Asperger?s syndrome has on the line of reasoning about religion and spirituality. Also, the question of whether the four informants showed any tendency to use the cognitive tools calledtheory of mind (ToM), existential theory of mind (EToM) and hypersensitive agency detection device (HADD) or not was put forth. From the interviews five themes were extracted: a stereoscopical view upon the world, thoughts on physical causality, prayer used as one-way communication, spiritual agency and intentionality, as well as existential and social questions. These themes were subsequently matched with theories on ToM, EToM and HADD.

This text deals with the shooting of a movie comedy. The author of this text was script writer as well as director. The film was extremely dependent upon the interpretation of the role of the leading female character, but the director and the leading actress, in spite of their willingness to cooperate, were unable to understand each other, and no creative meeting ever occurred.The film dealt, in amused distance, with male and female strategies and shortcomings, but the lack of understanding between the director and the leading actress caused the subtleties of the text disappear, so that when the film was ready it was possible to interpret it in a way that partly opposed its intentions.From the director?s point of view different aspects of the situation are investigated: what could she /should she have done? What are the obstacles for a better understanding? Is ?understanding? dependant only upon that which is verbal? Should the director not only be a director but also a kind of therapist? What is professional and what is private? Could a director who wasn´t also the script writer have seen other solutions? And how does it affect you as a female director never to have role models, only a very clear idea of what you don?t want your professional role to look like.The director thought she was being constantly compromising, but finds out she was not, she had only a different, and in appearance, friendly but manipulative strategy in trying to reach her goal: that of enforcing and implementing her personal interpretation of the script. The role of director is also a role, and must be played.

I takt med den snabba utvecklingen av tjänster på Internet har flera av de ärenden som förr utfördes ansikte mot ansikte hamnat i den virtualiserade världen på Internet. Bankerna har tagit del av denna utveckling och fått de flesta kunder att utföra sina ärenden via deras Internettjänster. Denna möjlighet att utföra sina bankärenden på Internet har inte enbart varit positiv. Phishing är ett problem som dykt upp i samband med den här utvecklingen. Syftet med denna uppsats är att undersöka utifall det finns en medvetenhet hos bankanvändaren gällande Internetbankens säkerhet samt hur användarna hanterar den säkerhetsinformation som banken ger ut.

This study intends to examine teacher´s thoughts and perception of esthetic activities at preschools. I have chosen to restrict the esthetic area to the significance and function of clay to the teachers and children. On the basis of the belief that children can, and need access to a variety of ways to express themselves, we used the interviews to take part of teachers work and thoughts concerning clay, and the esthetic work. I have in this qualitative study addressed four questions: How do the teachers use clay in preschool activities? What do the teachers think about clay as a tool in the educational work at the preschool? Are the teachers working from the perception of children?s rights to express themselves in different ways and with the help of different tools? What function does clay fill for the children?I have interviewed eight teachers and taken part of both older and more recent theories around children and the creativity in esthetic contexts.

Authors: Kosovare Islami and Selma SumicDate: 2014-06-02Title: How social is the social economy? ? social businesses and their regional innovation system.Level: Bachelor thesis in Business AdministrationSupervisor: Bengt JohannissonExaminer: Frederic BillKey words: Social entrepreneurship, regional innovation system, business - to - businessThe purpose of this paper is to create a model of regional cooperation network for social enterprises as the base of an innovation. This model will be created through the empirical basis. The model proceeds from the three pillars that have been developed and include social entrepreneurship, business - to - business and regional innovation.Entrepreneurship has multiple definitions which treats such as innovative thinking, targeted and creative individuals. Social enterprise has attracted more widespread interest, while it is considered one potential solution for the development of a sustainable society.

High demands are set on all equipment used in emergency service work, where small margins can be the distinguishing factor between life and death during a rescue operation. It is important that tools such as ladders quickly and easily can be dismounted from a vehicle and still satisfy the regulatory requirements for securing loads during transport. The existing solution for getting ladders down from the roof of a fire engine requires a large manual effort from the user in an ergonomically unsound posture.In this degree project a new ladder holder is developed with focus on the user to solve the ergonomic problems and at the same time create a more compact design that can be adapted to several different types of ladders. After an initial pre-study with user-interviews and measurement of forces and distances a set of requirements was formulated that came to govern the project's direction. Creative methods were used to generate concepts that improved the function and through design solutions, calculations and testing in CAD a base for manufacturing of a new product was created.The result is a completely new type of ladder holder that minimizes the user's manual effort and simplifies the securing of ladders in the holder.

Enligt internationella mätningar framgår det att svenska studenter uppvisat ett sämre resultat i matematik än många andra av världens länder. Samtidigt som det kunnat konstateras att elevernas allmänna intresse för ämnet försvagats har sökandet efter alternativa metoder i ämnets undervisning blivit allt viktigare för att kunna få bukt på problemen. I denna studie undersöks hur gymnasielevers samt ämneslärarens attityd ser ut till användandet av multimediala animationer som läromedel i matematikundervisningen. Vidare utreds även hur animationer som läromedel kan utformas för att kunna bidra till en ökad inlärning. I studien har en enkätundersökning, en intervju samt en observation genomförts i syfte att mäta attityderna till mediet.

Grunden för utvecklingen av ett barns matematikkunskaper lägger man redan i förskolan. Att arbeta med matematik i förskolan är oerhört viktigt för att förbereda barnen för skolan och livet. Under min undersökning kommer jag därför att undersöka på vilket sätt matematiklärande genomförs i förskolan samt hur pedagogerna synliggör matematiken i förskolan. Under min verksamhetsförlagda tid (VFT) upptäckte jag variation i pedagogernas arbetssätt med matematik. Vissa fokuserade mycket på matematik under vardagsverksamheten medan andra knappt var engagerade i att lära barnen matematik. Min undersökning är baserad på intervjuer av sex pedagoger från två olika förskolor. Resultatet av intervjuerna visade att alla pedagoger var överens om att matematiken i förskolan förbereder barnen inför matematiken som kommer framöver i skolan och livet.

The following report comprises my bachelor´s thesis in Industrial design, 30 hp. It is executed in collaboration with Bonum senior housing, who has been the client and assignment- maker of this project.The goal was to design a bench for their entrances, which could represent not only the needs of the target group but also Bonum as a trademark. The work is done with great care for both human kind and the environment, with sustainability as beacon.The design process has been followed.Initially, you will find the definition of a bench for entrances, the framework including inclusive as well as sustainable design, a function- and market analysis followed by the inspiration part of the project. Getting to know the target group and their specific needs has been essential for this work.Investigations about what senior house living and senior products are and what the target group thinks and feels, has been done. As a result, two ?personas? has been developed.With the help of a purposely chosen group of people, surveys and ergonomic studies has been executed, as well as prototype-testing.The fact-finding has formed the stable and unavoidable foundation of this project, which later on gets more creative and idea based.

Marketing is a broad subject with many different areas. Part of the marketing that has been of great importance is the 4P:s also known as the marketing mix. Marketing mix is included in one of the traditional marketing approaches. In recent years there have been some changes and have begun looking at new ways of looking at marketing. One of the ways is entrepreneurial marketing to the effect that the company tries to use its resources optimally.

National and international studies, such as PISA and TIMSS, which are part of the national evaluation system, are carried out continuosly. Skolverket, in collaboration with researchers, are responsible for the implementation, evaluation, and analysis of the studies. National results show an increasing percentage of pupils who do not reach the goals in mathematics. The last completed international studies PISA 2009 and TIMSS 2007 show an impaired trend of knowledge, in international comparison. Moreover, studies also show that the differences between schools and also within the same school in Sweden have increased.

Sammanfattning Mitt arbete handlar om datorn som hjälpmedel i matematikundervisningen på Malmös gymnasieskolor. Syftet med detta arbete var att kartlägga tillgången till och använd-ningen av datorn som hjälpmedel i matematikundervisningen på Malmös gymnasiesko-lor. Utgångspunkt för detta arbete var att större tillgång till datorerna leder till större användning. För att uppnå syftet har jag formulerat några frågeställningar om i hur stor utsträckning datorer används i matematikundervisningen och vilka datorprogram mate-matiklärarna använder på dessa skolor. Jag har även undersökt om det finns några framtida planer för förändring av tillgångar till och användning av datorer i undervisningen.

AbstractThe development of new economies from the industrial revolution to the information society of today has led to an increase in goods, services and information technology. It has also affected the way that organizations are formed and shown that organizations transform more and more into networks. This has left an impact on the concept of marketing and an increase in the handling of internal relations within companies. The marketing concept has developed from the 4P:s, price, place, product and promotion, to relations marketing as a new perspective.This study focuses on a description of relations marketing in medium - sized advertising agencies. The advertising business has a long history of close customer relations and advertising agencies strongly depend on new customers.