Att kundrelationer är viktiga för företagen är något som har varit känt sedan länge, samtidigt som fler företag tillämpar e-handel. Problemställningen i denna undersökning syftar till är att ta reda på i vilken utsträckning svenska företag, som utöver ordinarie försäljning erbjuder sina produkter över Internet, kan skapa långsiktiga relationer med kunderna som tillämpar e-handeln. Informationen från undersökningen ger även svar på vilket tillvägagångssätt företagen använder för att skapa långsiktiga kundrelationer.De slutsatser som drogs är att företagen delvis kan skapa varaktiga kundrelationer över Internet. Det behövs dock ett komplement till e-handeln i form av personlig kontakt med kunden via besök och telefonsamtal. Tillvägagångssättet för att skapa varaktiga relationer anses vara personliga och regelbundna besök och telefonsamtal, bra kvalitet gällande produkter, hålla leveranser, ärlighet samt ge relevant information till kunden..

The First World War had a definite impact on all of Europe, not to say the entire world. The domain of art was no exception. In Zürich, neutral Switzerland, a group of young creative intellectuals who shared a hostile approach towards the structure of the bourgeois society, with its non-democratic rulers and current nationalism which lead up to the war, united under the artistic movement we today call Dadaism. After the war Dadaism sprung up in several cities throughout Europe, among those Berlin. In Berlin Dadaism became a socialist weapon of propaganda, with its norm breaking artistic manifestations, against the camouflaged conservative government of the new Weimar republic.

Tendensen att försöka hitta de affärsmässiga argumenten (business case) för CSR (Corporate Social Responsibility eller företagens sociala ansvarstagande) började framträda på 1990-talet. Vetenskapsmännen insåg då att en enda forskningsdisciplin inte kan förklara hur företagens arbetssätt med CSR-frågor kan förbättra deras ?bottom line? och således bidra till en hållbar utveckling av samhället. Både teoretiker och praktiker har vänt sin uppmärksamhet mot framgångsrika företag (bästa praxis).  I korthet innebär ett business case inom CSR ett besvarande av frågan ?Vilka fördelar har företagen och samhället av CSR??.

An industry in distress was the breeding ground for a noted pricing strategy, labeled name-your-price. The industry was the music industry and the pricing strategy bears reminiscence of how medieval buskers earned their living during the dark ages; by letting the customers decide how much the good was worth, embodied by a thrown coin into a hat or similar collector. Translated into the contemporary corporate environment of today, where technical innovations provides access to the intellectual property for free, a few mighty economic actors have once again turned to the strategy were it all started; letting the customer set the price. The hat has been replaced by a box for your credit card number and the live music by a MP3 file, but the similarity is striking. The business model have been applied in other industries as well with various levels of success, thus the purpose of this thesis is to set up a framework for where the name-your-price strategy is applicable.

The purpose of this paper is to try to understand which negative effects grading and judging in art class can have on the students. The emphasise lies on how the media specific parts of the subject is affected. The goal is to get knowledge how students experience getting judged and graded and how this affects them, hence understanding which factors affects them in a positive or negative way in this process. The literature study starts with a historical survey of the swedish grading system and the art subject in Swedish schools. It countinues to explain the current curriculum with an emphasise on art.

Libraries exist around us and for most of us they are a part of our every day life. But how often do we stop and think about their meaning?Libraries in fiction are usually not the center of the narrative, they play a role quietly in the background and offer a backcloth to the story. Yet they are a vital part of the story. Without them a big part of the magic in the stories would be lost.And what is their role in our lives? What do the libraries mean to the books they harbor, the readers who seek them out and society in which they have their axiomatic role?This essay?s focus is my story ?Between the shelves?, which is about the young girl Julia and the mysterious passageway she discovers in her local library.

Companies and organizations need to take care of their employees? creative ability. This report gives some examples of work situations that support or prevent creativity. The purpose with this report is to investigate the link between people at work and creativity.It was necessary to delimitate the area and decide which sources to be investigated and presented in the report. The main topic is on sources of creativity, but as more organizations seem to introduce efficiency thinking according to Börnfelt (2009), the interaction between efficiency and creativity is also presented.In this report theory is compared to industrial designers? opinions on creativity.

The ÅF Group is a leader in technical consulting, with expertise founded on more than a century of experience. They offer highly qualified services and solutions for industrial processes, infrastructure projects and the development of products and IT systems. They are also one of the leading names in certified third-party testing and inspection work.Today the ÅF Group has approximately 4,000 employees. Their base is in Europe, but their business and clients are found all over the world.A part of ÅF-Engineerings business is programming different automation systems to clients. Another part is support in both telephone and personal visits.Because the number of clients is high and the flora of different automation systems is big the consequence is that the employees must have access to many licenses with programming tools.

En sammanfattning av uppsatsen på maximalt 8000 tecken..

En sammanfattning av uppsatsen på maximalt 8000 tecken..

Bakgrund: Information har länge varit en viktig resurs för företagen och Business Intelligence har gjort det möjligt för dem att analysera stora mängder data. En annan resurs som företagen värdesätter är tid och på senare år har tekniken möjliggjort att BI-systemen inte bara kan hantera stor mängder data utan även göra det på kort tid, eller i realtid.Frågeställning: Vad räknas in i begreppet realtids BI?Kan realtids BI användas för att skapa tidsbaserade konkurrensfördelar?Syfte: Kartlägga begreppet Realtids BI samt identifiera möjliga användningsområden för denna inom den tidsbaserade konkurrensteorin.Metod: Vi har använt oss av en kvalitativ metod där vi intervjuat konsulter och leverantörer inom Business Intelligence.Resultat och slutsatser: Studien visar att det inte finns någon klar definition av realtids BI, men två huvudspår har identifierats. (1) Realtidsanalys med innebörden att data finns tillgänglig för analys när användaren så kräver, samt (2) att realtidsdata uppdateras i nära realtid, vilket kan variera från några sekunder upp till ett par timmar.Dessa två spår inom realtids BI finner användningsområde inom olika områden av den tidsbaserade konkurrensteorin. Realtidsanalys kan användas för att uppnå den externa tidsprestationen i det att företaget snabbare kan identifiera rådande marknadstrender och har då möjligheten att snabbare uppdatera sitt produktutbud.

The purpose of this thesis is to investigate industrial branding, which as a relatively new concept, both for practioners as well as academia, comprises a less explored application of the brand concept. The theoretical background of the study consists of marketing theory concerning the brand concept, and theory concerning industrial marketing. The empirical foundation consists of case studies of four industrial companies, based on interviews with representatives from the companies. All four companies have engaged in activities which they themselves see as industrial branding. Initially, the study sets out to determine the occurence of industrial branding, according to this study?s definition, and continues to tentatively explore the implications of branding in an industrial context.

The work presented here aims to give the owners ofChâteau du Grand Val, Roland and Marie Nilssond?Aubigné an integrated creative forest management planin which their goals with the property is heeded, andwhere the plan is so clear that they can follow it withoutmuch difficulty.This work has come about through the normal processesof forest management plans, landscape architecturalproposals as well as through field trips, field andliterature studies, and our combined experience fromour studies. The study visits, both on location in Brittany,France, but also in other places, as for instance Högestad,has provided the background information that formedthe basis of our analysis and the proposal that is derived thereof. Some suggestions, which we consider importantto the overall impression of the property, is provided amore focused and detailed solution, while other parts,which are important but can either benefit from havingdynamics in the design process or will be adapted toadjacent sites, are developed using a more generalapproach. In some cases several possible developmentprinciples are presented.The proposal presents a detailed plan for themanagement of the forest from the experience, wildlifeand forestry economic standpoint.

Problemställning: Enligt D'Aveni befinner sig 80 % av branscherna inom USA:s tillverkningsindustri i hyperkonkurrens. Vi ser ingen tendens att hyperkonkurrensens drivkrafter skulle ha mattas av sedan D'Aveni myntade begreppet hyperkonkurrens 1994. Detta till trots finner vi lite forskning inom området i Sverige. Därför vill vi ta reda på om hyperkonkurrensen kan ses i Sverige och hur företagen som är utsatta för den agerar ur ett strategiskt perspektiv. Syfte: Vi vill undersöka hur företag som befinner sig i hyperkonkurrens agerar ur ett strategiskt perspektiv, och söka förklaringar till deras agerande. Metod: Vi har studerat tre olika teorier för konkurrens, monopolistisk-, resursbaserad- och hyperkonkurrens och olika syn på strategier som används inom nämnda konkurrenssituationer. Den empiriska undersökningen har bestått av tre intervjuer med personal på Wilden, Cascades Djupafors och Tarkett.

The purpose of this study has been to create a communication plan to use at the launch of an independent fashion store and give a current storeowner an overall picture concerning which communication aspects to use during his ongoing business. To fulfill our purpose we have targeted one important question, which is:   Which communication fields are the most important to use, when you are about to launch an independent fashion store.  For this study we have used a qualitative approach in which we have conducted eleven personal interviews with people who has a strong understanding in communication regarding to this type of business. Most of our respondents are currently working actively with communication because they are active in retailing.The remaining respondent has a strong experience in the field of communication. In the final chapter we present our conclusions of the study. We have found the main factors in a communication plan, which is most important for a storeowner. Which are the most important communication parts for the owner to focus on before he launches the store? The basic need of knowledge in social mediaDevelop a unique concept to differentiate yourselfUnderstand the nature of networks and relationshipsThe relevance of store layout and sensory marketing which is an important tool when you need renewal and develop your concept.