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482 Uppsatser om Costumer loyalty club - Sida 13 av 33

LHC - Strävan efter att öka den totala kundupplevelsen

In today's society there are a lot of offers towards consumers, where they actively have to choose the most appealing offer. In order for an offer to be attractive it must add value in line with the customers demand. Also, it requires that the offer provides a sufficient level of attraction so that the customer selects the particular product/service over another. Furthermore, each offer must exceed the expectations of the visitors to an event, so they feel that the event is something "extraordinary". We have chosen to study how LHC (Linkoping Hockey Club) works with marketing in order to improve the overall customer experience.

Butiksdemonstrationens mentala och beteendemässiga påverkan: - Ett fältexperiment som undersöker butiksdemonstrationens möjligheter att påverka konsumenten i butiksmiljön

The knowledge development regarding in-store marketing has shown that influencing a consumer in a store setting is a powerful tool to change the consumer?s buying patterns. However, the store as a marketing channel lacks, in many ways, conducted academic research and according to marketing theory investments into in-store marketing tend to be taken without advanced marketing consideration. As a consequence, we have chosen to generate new insights into the field of in-store marketing by studying in-store demonstrations both from a behavioral and a mental dimension. Furthermore, we have also chosen to study how different consumers with different degree of loyalty and buying patterns are influenced by an in-store demonstration.This study aimed to obtain a better understanding of in-store demonstrations through breaking down the demonstration into its core elements and from these elements construct different types of demonstrations.

Vad händer när relationen med kunden går från face-to-face till face-to-screen? : - En studie om hur Sveriges storbanker arbetar för att skapa lojala kunder via digitala kanaler

ABSTRACTInternet use in Sweden is among the highest in Europe. The increased availability and use of the Internet has changed people's behavior patterns. This, in turn, has made many companies choose to offer their products and services online. This means that there is less personal contact and that customer relations can be described as having gone from face-to-face to face-to-screen. Swedish banks have come a long way in terms of adapting its operations to customers? demand in a global environment that is digitizing at a rapid pace.

Offside Malmö FF - Serviceproblematiken vid evenemang med flera aktörer

Abstrakt A footballs club of Malmö FF´s size and ambition on field must show the same level of ambition off field. With a hundred of thousands visitors every year to their home games, all the involved actors must work together and communicate efficiently to be able to offer the costumers a good football experience. This essey investigates closer those problems that can accour with many actors involved and why. This is done by talking to the biggest actors involved and listening to their side of the story and trying to criticize this view with the help of some expert writers on the subject..

Från student till anställd. En studie av mötet mellan nyutexaminerade och företag

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

Lojalitet ? Är det möjligt att bibehålla vid en outsourcing?

Titel Lojalitet ? Är det möjligt att bibehålla vid en outsourcing? Författare Joacim Carlsson och Fredrik Thanche Handledare Marie Aurell Institution Managementhögskolan vid Blekinge tekniska högskola Kurs Kandidatuppsats i företagsekonomi, 10p Syfte Vi avser i vår uppsats att undersöka vad som påverkar lojaliteten vid en outsourcingprocess. Utifrån hur företagets agerande påverkar personalen avser vi också att ge förslag på vad man ska tänka på som outsourcande företag och hur man kan arbeta med att bibehålla lojalitet vid en outsourcing. Metod Undersökningen har ett kvalitativt upplägg. Vi har undersökt två företag som outsourcat någon del av företaget för två till tre år sedan.

Att övervinna konventionellt tänkande ? en studie av erfarenhetsåterföring och kommunikation mellan kalkylavdelningoch produktion i ett entreprenadföretag

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

Design och implementation av en webbsida med tillhörande administrationssystem

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

Horisontell skjuvkapacitet mellan plattbärlag och pågjutning i pelardäck. FE-simuleringar i 3-D och jämförelse mellan beräkningsmetoder

This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business.

Lojalitet ? Är det möjligt att bibehålla vid en outsourcing?

Titel Lojalitet ? Är det möjligt att bibehålla vid en outsourcing? Författare Joacim Carlsson och Fredrik Thanche Handledare Marie Aurell Institution Managementhögskolan vid Blekinge tekniska högskola Kurs Kandidatuppsats i företagsekonomi, 10p Syfte Vi avser i vår uppsats att undersöka vad som påverkar lojaliteten vid en outsourcingprocess. Utifrån hur företagets agerande påverkar personalen avser vi också att ge förslag på vad man ska tänka på som outsourcande företag och hur man kan arbeta med att bibehålla lojalitet vid en outsourcing. Metod Undersökningen har ett kvalitativt upplägg. Vi har undersökt två företag som outsourcat någon del av företaget för två till tre år sedan.

Clemens en August - A Network Perspective

The purpose of the paper is to explore of what importance network relations are to the small fashion company Clemens en August. Clemens en August is a new German fashion label, which has the goal to become established in the high-end segment. The company uses an innovative sales strategy, directly distributing its products to the end costumer. The theories used will serve as a tool to analyze Clemens en August 's strategy from a network perspective. As the Bachelors thesis nr: 12464 ?Clemens en August ? A Network Perspective?, authors; Malin Elmlid, Biancastella De Angelis and Carsten Juldorf, date of approval 2006-01-11, contains delicate data about the studied company we have decided to classify it as secret.

Cause-related marketing - Välgörande för varumärket? : En studie i hur konsumenter uppfattar CRM i en kritiserad bransch

Background: Increasing globalization has changed the business environment and also resulted in increased awareness of the consumers and demand for higher standards of social responsibility. The companies brand strategies has gain in importance in order to strengthen their brands. A part of a company's CSR, CRM, cause-related marketing, which is a relatively new marketing strategy and created when companies choose to partner with charities and market it. Garment/clothing industry has as many others come to be shaped by the effects of globalization, but has also endured heavy criticism over the years. This criticism is largely because of the outside world's reaction to the exploitation of developing countries.

Vattendraget på Kåbo golfbana : en kartläggning som ett steg i golfklubbens miljöarbete

This degree project studied surface waters on Kåbo Golf Course in Uppsala, Sweden, with the aim of determining the status of the water and how it is affected by the activities of the golf club, and to obtain suggestions of measures to create better conditions for the water environment on and around the golf course. The project forms part of the environmental protection work of Kåbo Golf Club, which is working towards achieving environmental certification from the Swedish Golf Association (SGF). The study is based on literature studies and quantitative and qualitative field studies of water on the golf course, with the focus on environmental factors identified as being important for the golf industry and on strategic environmental goals developed by SGF. The number of open water bodies in the Swedish landscape has substantially declined during the past 200 years, so it is important to save those that remain. This study showed that the surface water at Kåbo Golf Course is an important element in the surroundings since the area contains few wetlands, which can be a habitat for large numbers of species. The stream and ponds on Kåbo Golf Course also have the important function of serving as water hazards in the game and adding difficulty and variety to the course. Since Kåbo Golf Club wants its surface waters to look aesthetically appealing, extensive algal growth and drying up of ponds during parts of the year are regarded as problems.

Fortplantning och fortplantningsproblem hos tikar av svensk och finsk lapphund : en jämförande studie

The Swedish Lapphund is one of our eleven Swedish domestic breeds of dogs and one of Sweden?s oldest dogbreeds. The Finnish Lapphund?s origin and physical conformation is similar to that of the Swedish Lapphund. One aim of this study was to examine whether the average litter size differs between these two closely related breeds, and if so, try to find causes for this.

"Vi är LHC"- En studie av identitetsarbetet i Linköpings Hockey Club, 1976-2003

Syftet med uppsatsen är att undersöka hur identitetsarbetet ser ut och har sett ut i Linköpings Hockey Club. Hur har man arbetet för att stärka sin identitet? Mer konkret skulle frågan kunna utformas: Hur har LHC arbetat med klubbkänslan och hur har det arbetet sett ut och förändrats mellan 1976-2003. Tanken är att denna undersökning också ska kunna hjälpa lärare att förstå hur elevers identitet skapas, både i och utanför skolan. Analysen genomförs med hjälp av tre teman; amatörism professionalism, vi dem och fostran förebilder.

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