Att övervinna konventionellt tänkande ? en studie av erfarenhetsåterföring och kommunikation mellan kalkylavdelningoch produktion i ett entreprenadföretag
This report describes how the process has evolved during the creation of a new web page forthe company Scandinavian Travel Agent DMC. The design methods that have been used aredescribed and also how parts of the webpage have been created by using the design methodresults. Our reflections around design and functionality are explained and how usability hasbeen our main focus during the master thesis. We also describe how it has been to work withan external costumer and how the tasks constantly have changed and been added as theprocess has continued.The background to this work is that AB Scandinavian Travel Agent DMC need to improve theircurrent web page. This to give the clients better needed information about destinations, butalso to stand out in the competitive travel business. The result is a functioning web page andadministration system that has a focus on usability and also reflects the personalized servicesthat the company provides.