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5570 Uppsatser om Consumer experience - Sida 51 av 372
Virtuella skrivbord i kommunal verksamhet
Today it?s common that companies and organizations are facing several challenges and problems when it comes to making their IT-environment more efficient. Some of these are the management of user?s computers and file security. Comput-er users are often tied to their personal computer due to personal programs and files.
Kritiska framgångsfaktorer vid utvecklingen av en e-handelsplats: en fallstudie med fokus på skivbutiker
Syftet med denna uppsats har varit att undersöka vilka faktorer på en e-handelsplats ett företag eller en organisation bör beakta, för att dessa ska kunna nå framgång med sin verksamhet. Vi har inom ramen av en fallstudie genomfört en empirisk undersökning på två ledande svenska e-handelsföretag, som utifrån ett antal utvalda kriterier kan betecknas som framgångsrika. Vi har därefter ställt det insamlade materialet mot den teori som förespråkar vilka faktorer som är kritiska för ett företags framgång och överlevnad. Resultatet av vår studie visar att det finns ett antal kritiska faktorer som bör beaktas på en e-handelsplats. Studien påvisar även att det finns flertalet faktorer som har en underordnad betydelse för en e-handelsplats framgång..
Intervjustudie med kvinnor som skattat sin förlossningsupplevelse negativt vid återbesök på sjukhus 3-4 dagar efter förlossningen
Att föda barn är för många kvinnor en av de största händelserna i livet. Ett flertal faktorerpåverkar kvinnans upplevelse såsom smärta, kontroll och stöd. Att få kontinuerligt stöd underförlossningen påverkar både förlossningsupplevelsen och förlossningsutfallet i positivriktning. Det finns flera studier om förlossningsupplevelser men få som enbart fokuserar pånegativa upplevelser av förlossningen. Studier som beskriver vad kvinnor med en negativförlossningsupplevelse upplever skulle vara viktigt för att få en mer positiv upplevelse saknashelt.
E-commerce via smartphone - implications of consumer perceptions and habits
Uppsatsens syfte a?r dels att identifiera konsumenternas e-handelspreferenser men a?ven att ta reda pa? eventuella skillnader ga?llande anva?ndarpreferenser via smartphone respektive persondator. Uppsatsen identifierar e-handel som ett fenomen som blir allt starkare och som a?r pa? va?g att konkurrera ut den traditionella detaljhandeln.
Fo?r att kunna svara pa? va?r problemformulering tar vi hja?lp av olika metoder. Utifra?n va?ra underso?kningar tillsammans med va?ra utvalda metoder har vi kommit fram till att konsumenterna hellre sitter vid en persondator vid konsumtion av en vara.
Hur betydelsefull är CRM data? : En studie om användandet av CRM-system inom livsmedelskedjorna ICA och Coop
During the last few decades a new kind of business operation have developed and this hasforced organisations to adapt themselves to a new competitive environment characterized byincreased customer demands as well as a larger amount of competitors. Therefore companieshave had a shift in their strategies from focusing on sales numbers to focusing on thecustomer. To build lasting customer relationships, in order to create customer loyalty, havebecome an important part of the organisational strategy and the collection of consumer datais essential in achieving this loyalty. Customer relationship management systems assistorganisations in managing information about individual customers as well as managing allaspects of customer contact, with the purpose of increasing customer loyalty towards thecompany. The collection of consumer data also enables for companies to design personalizedoffers to individual customers in the form of direct marketing.
Att presentera en produkt som inte existerar : En rapport om designprocessen av en presentationswebbplats för PROSK8?s nya produktkoncept
Denna rapport beskriver processen av skapandet av en webbaserad säljpresentation av en av företaget PROSK8?s planerade produkter. Målet med presentationen är att skapa nyfikenhet och förtroende genom visuell design och ska fungera som ett verktyg och stöd för företagets presentatörer vid möten med investerare. Centralt för denna process är upplevelsedesign, varför utgångspunkten för arbetsflödet bygger på Jesse James Garretts modell av ?The elements of user experience?.
Alternativ till tvångsåtgärder : erfarenheter och reflektioner av sjuksköterskor inom psykiatrisk slutenvård
BackgroundThe lifeworld describes the experience of being a humanbeing, how we experience life and how we live our lifes. When a disease, such as depression occurs, the whole lifeworld can be filled with suffering. Depression is an affective disease, which means it involves the emotions. The patient gets dejected and the emotional devotion abates. Broken sleep, anxiety, pain, concentrations difficulties, fatigue and reduced appetite is some of the symptoms.
Landsbygdens miljökvaliteter - från folkmun till planering :
Abstract
Considering the social dimension of sustainable development this thesis focuses on the
qualities of life and how the environmental qualities that the inhabitants value can be
incorporated in the physical planning of the municipality. The thesis deals with the problems
that occur when the physical planning, whit its focus on the environmental aspects, also
needs to consider peoples opinions, that springs from the individual experience of the
place.
The municipality of Mark, where this thesis takes its place, is characterised by the
countryside landscape. Mark is situated in the western part of Sweden close to Göteborg,
Borås and Varberg. The commuting is extensive and the demand for dwellings in the
municipality is increasing. Those who strive to live in the municipality have a conception
of what life on the countryside means and of which environmental qualities they want to
assimilate.
Särskild undervisningsgrupp : En undersökning om upplevelser och tankar kring en särskild undervisningsgrupp
The purpose with this essay is to explore how pupils in a special group of education experience how it feels to be part of this kind of group. Further I want to examine a special educationalist view of this kind of groups. To perform this essay I choose to interview four pupils and one special educationalist. Through the interviews I want to discover the pupils and the special educationalists thoughts and experience. The result has been compared with earlier research and the essay has its basis in different theories.
Ambulanssjuksköterskans upplevelser av vilka faktorer som påverkar omhändertagandet av anhöriga vid plötsligt dödsfall i hemmet
Background:There are approximately 45 000 people in the ages over 65 years dies outside the health facilities of the hospitals in Sweden in every year. Previous research has shown lacking knowledge in taking care of the next of kin during and after a sudden death. However, conducted research has emphasized that ambulance nurses often are the next of kin?s first contact with the health care system during sudden death at home. Research has also shown that the mourning of the next of kin is affected by the ambulance nurses? way of announcing the next of kin when someone close dies.
Chefers upplevelser av eget och framtida ledarskap
The aim was to examinehow managers, based on similar education and policy background, perceive their leadership today, and how it according to them, maybe developed in the future. The sample consisted of younger and older managers within the same organization, with diverse experience in managementand leadership roles. Data were collected by two focus groups interviews and analyzed bya thematic analysis. The results indicated that managers, regardless of age and experience, have similar views on their management role and are in general positive regardingtheir leadership, despite stressand time pressure related issues. They have also suggested similar changes for future management and leadership roles.
Nutritionens och smärtans påverkan på välbefinnandet vid Reumatoid Artrit
Rheumatoid arthritis (RA) is an autoimmune disease, which affects mostly women. RA is also a chronic disease and the treatment is focused on moderating the immunological process. RA-patients experience daily pain which affect their prosperity. The aim of this literature study is to illuminate some factors that influence the well-being of patients with RA. The factors that have been studied are pain, nutrition and need of knowledge about nutrition.
Den informella kommunikationens betydelse för de anställdas välbefinnande på Tetra Pak Packaging Material AB på Tetra Pak i Lund
Work is an important part of the lives of humans, fulfilling several functions; it establishes possibilities to interaction and to feeling as belonging to a context, it gives structure to time and space, creates common goals and it leads to a general well-being in individuals. For the well-being of employees it is essential with recuperation in a pleasant environment where you under relaxing and informal forms have a chance to interact with colleagues. The aim of this study was to investigate to which extent the employees of Tetra Pak Packaging Material AB at Tetra Pak in Lund experience that the informal communication during the coffee-break contributes to their well-being. The aim was also to distinguish if this potential well-being effects how the employees experience how work in general makes them feel. The hypothesis of the study is that the coffee-break effects the well-being in a positive way, and that it has a positive effect on how work in general makes the employees feel.
Känsla kontra information i fotokommunikation
Photography has a big role in information sharing today. Especially in the hotel
industry where it is the closest thing a customer can get to the product that
is being
sold. This study intends to find out how you can make use of rhetorical models
and
techniques of photography to enhance the communication skills of photos of hotel
rooms. The main focus was to understand the difference between informative and
emotional photographs and what consumers themselves focus on when choosing a
hotel, and also how to use the collected information to create a larger buying
interest
through hotel photography. Using previous research work and quantitative data
collection method, we have concluded that the informational and emotional
photography methods have obvious differences but also many similarities, and are
most effective used together and that the hotel consumer is more aware of the
images
influence then we assumed..
Biblioteksanvändares möte med exponerad litteratur: En enkätundersökning av användares upplevelse av exponering.
The purpose of this thesis is to examine library users experience encountering exposed literature. Shops and stores expose the products they most of all want to sell, a kind of marketing strategy that influences our inclination to buy. By conducting a quantitative study, at two minor public libraries, and using theories from the marketing area this thesis intended to investigate the subject further. Eighty library visitors, between age 10 and XX filled out a questionnaire asking how the users experience or register exposed literature and what makes users borrow or not borrow exposed literature. The respondents find exposed literature helpful in directing them to new interesting suggestions of books they otherwise wouldn?t have borrowed.