Detta kandidatarbetet är utfört på ett bolag som verkar i telekommunikationsbranschen. Operatörerna på kundtjänst arbetar med att ta emot samtal från Telekombolagets kunder, hjälpa dem med att lösa problem och ge tips och råd. En viktig del av arbetet är att operatörerna gör en analys av kunden för att kunna ge bästa möjliga råd. Rapporten behandlar hur en del av ett textbaserat program kan omarbetas till en grafisk applikation. Etnografiska metoder, i form av observationsstudier och intervjuer, och designtekniker, i form av mockup- och prototypmöten, har använts tillsammans med användarna av programmet.

The purpose of Älvdalens besparingsskog is to develop the district and most of all the forestry in Älvdalen. It's owned by about 2 300 private forest owners who's landed properties are located in Älvdalen. Every year the besparingsskogen gives out a lot of its profit in form different types of subsidies for agriculture and forestry. The owners can apply for subsidies for several of the costs that occur in forestry. During the period 2000-2003 the owners are offered forest management plans and pcSKOG-gård at no cost for their private forest properties. The purpose of this master's thesis was to find out if the activity in the forestry changed when the forest owners got new forest management plans and the computer program pcSKOG-gård.

This master thesis aims to describe and examine Haninge cultural centre, inaugurated in 2002. We study the centre from an organization theory point of view, with focus on the buildings physical appearance. The question we want to answer is to what extent, and if, Haninge cultural centre fulfills the underlying vision, formulated by the municipality of Haninge. Is the centre the symbol of a new era of Haninge and a vivid democracy as it was meant to be? Is there a congruency between the image the building creates and the vision that was formulated by the municipality? We also seek out to see how the cultural centre relates to an older tradition of cultural centres.

AbstractWhen the Swedish Centre Party, Centerpartiet, just before Christmas 2012 released a draft for new program of ideas a powerful "winter storm" broke out. Ideas that Centerpartiet would abolish compulsory schooling and the right to inheritance and allow polygamy are just a few of the things that cause alarm.It's not the first time during the last years the Centre Party is associated with neo-liberal elements in their party?s ideology. In 2007 Erik Ullenhag criticized Centerpartiet for their new neo-liberalism was a danger to the alliance.The aim of this study is to investigate whether it is possible to see a change in Centerpartiets ideology and how deep it is. From an idea analytical approach based on ideal types, created for social liberalism, neoliberalism and ecohumanism, the party programs from 2001 and 2013 are studied.

Den tekniska utvecklingen driver fram allt mer avancerade datorsystem. Samtidigt ställs allt större krav på stabilitet och flexibilitet i de operativsystem som ska användas på dessa system. De senaste årtiondena har micro kernel arkitekturen varit föremål för intensiv forskning och det finns idag ett flertal operativsystem på marknaden som använder denna arkitektur. Traditionella monolitiska operativsystem är relativt resurskrävande system som ofta anklagats för att sakna struktur. Micro kernel baserade system är en lösning på detta problem där man bantat ner kernel till så lite som ett tiotal kilobyte och flyttar ut tjänster som normalt ligger i kernel till user space. Solaris och Linux bygger på en utveckling av monolitisk kernel där man byggt operativsystemet i ett antal sinsemellan beroende lager vilket bidrar till ökad struktur i systemet. Flexibilitet uppnås i dessa system genom att man lägger till funktionalitet för att under exekvering länka in ny kod i kernel. Windows NT och Mac OS X är baserade på micro kernel arkitektur.

I mitten av 1990-talet närmare bestämt 1996 gjordes en film kallad Diary of a Camper. Filmen handlade om en person som satt och lurpassade på sina fiender i ett datorspel. Det som var speciellt med denna film var inte handlingen eller något fantastiskt kameraarbete. Nej det som var speciellt var det faktum att filmen spelades in i ett datorspel. Denna film anses vara startskottet för machinimakulturen som idag omfattar flera tusen utövare världen över.Det var personerna bakom Diary of a camper som myntade uttrycket machinima som är en sammanslagning av de engelska orden ?machine? och ?animation? alltså maskin och animation.

Purpose: The main purpose of our study is to explain how the disability management in the municipality of Karlskrona can design its balanced scorecard from a theoretical basis. The mission of the balanced scorecard is to improve the management control system. To achieve the main purpose we have to study the problems that exist with the current control system, which then becomes our second purpose.Method: Our study has a qualitative approach. The design of the study is a case study in which one case has been looked at. The empirical data is collected through interviews and documents. We have gathered our theory through scientific articles and literature.Results: The goals set by the board are unclear and hard to define.

Today many children and youths are allocated to ?The Swedish Authority of Child and Youth Psychiatry (BUP) for the sake of being investigated by means of a neuropsychiatric inquire and many of which are assigned the diagnosis ADHD. During recent years ?The Swedish National Board of Health and Welfare? has declared, in it?s annual account of the current psychiatric state of Swedish Children and Youths, that the healthcare provided for those with neuropsychiatric diagnoses ? such as Asperger syndrome and ADHD, has increased.ADHD is short for Attention deficit hyperactivity disorder, which implies neuropsychiatric impediments i.e. hyper activity, inadvertence and an inability to control impulses.The aim of the Study is to describe and analyze how youth, in the age range of sixteen to eighteen years of age, diagnosed with ADHD define themselves, their daily life, their social state, their next to kin relationships and, finally, their concept of their future.The Study is qualitative.

This report of 10 credits is a C ? level essay in informatics.The report presents the result of our investigation. The purpose is to answer our problem statements:?How does computer-based graphical pedagogical tools work compared to traditional teaching aids? What is the users view upon the content? Is the information too hard or too easy? Does the structure work better than the traditional website design??Infact is a system that has as its primary goal to present information in a pedagogical way to let users of all ages and sexes learn from the contents. The information shown on the web page www.forskning.se is about Swedish and international research and the sites primary target users are high school students.In our investigation we asked a total of sixteen students divided into three groups a number of questions where after we started a discussion that we hoped would yield some answers about Infact and the homepage in general.Our main conclusion is that Infact is a good tool to use side by side with the textbooks and the traditional teaching aids.

The aim of this study was to determine the prevalence of antibodies against the intracellular protozoan Encephalitozoon cuniculi in healthy pet rabbits. Encephalitozoonosis is an important differential diagnosis to ascending infection with Pasteurella multocida in the ears since a common symptom is vestibular syndrome. Samples were collected from healthy rabbits that were brought to an animal clinic in Stockholm for some kind of prophylactic procedure. The samples were analysed by an India-ink Immunoreaction test / Carbon Immunoassay. Of 106 rabbits 7 (6.6%) were seropositve.

E-business innebär att företag använder Internetteknologier eller nätverksteknologier för att skapa större affärsnytta i deras affärsprocesser. För att kunna genomföra automatiserade affärsprocesser krävs att de olika system som används är interoperabla, d v s kan kommunicera och fungera ihop på ett effektivt sätt. Målet med Web Services är att skapa hög interoperabilitet, vilket gör denna teknik lämplig för e-business. Företag kan specialicera sig på att skapa specifika Web Services. Dessa Web Services kan sedan vara byggstenar åt andra företags tjänster. Det krävs då att Web Services kan integreras på ett bra sätt så att de verkligen bildar en affärsprocess. Därför är även frågor kring hur integration mellan Web Services ska gå till, viktigt ur ett e-bussiness perspektiv. Det vi kommit fram till är att det går att minimera integrationsproblemen genom att anvä nda de mest standardiserade protokollen och följa vissa riktlinjer vid skapandet av Web Services.

AbstractIn urban societies people spend more and more time indoors, which put great demands on the indoor environment. If the ventilation is to manage the removal of unwanted substances in the indoor air, a good mixing of the air is required. The question arises that, whether the buoyancy forces will counteract a good mixing of the indoor air or not?This report aims to clear up the difficulties whether you need to consider the buoyancy forces or not, when adjusting a ventilation unit. For studying the indoor mixing of the air a two dimensional model is constructed in COMSOL Multiphysics.

Syftet var att undersöka och granska hur skolan möter eleverna ur pedagogernas perspektiv. Arbetet ger en överblick över tidigare forskning om att möta alla elever. Vår utgångspunkt var det relationella perspektivet där pedagogens undervisning ska anpassas efter elevens förutsättningar. Den specialpedagogiska verksamheten bör ses i interaktion med övrig pedagogisk verksamhet. All personal på skolan måste ha stöd av rektor för att kunna möta alla elever så att eleverna kan utvecklas efter sina egna individuella förutsättningar.

This Master?s Thesis deals with a special problem that may be of importance when planning a frequency hopping mobile communication network. In normal cases the Frequency Assignment Problem is solved, in order to plan the use of frequencies in a network. The special case discussed in this thesis occurs when the network operator requires that the frequencies must be arranged into groups. In this case the Frequency Assignment Problem must be solved with respect to the groups, i.e.

The main purpose of this Masters thesis is to examine how Braille users needs are satisfied by The Library of Talking Books and Braille TPB. The other issues are: How do some of the library workers at TPB experience that the needs of Braille users are satisfied? Is it possible to make the service better in the future for Braille users and in that case, how? The study is based upon interviews with five persons, who have defective vision and read Braille. I have also interviewed two employees at TPB who have defective vision. To build up a complete background presentation of the subject I have chosen a book about hermeneutic interpretation to understand how historic facts influence the function of the subject today and in the future.