Title: The internal attractiveness of the sales position within ABB SwedenProblem: What is the cause of the low internal applicants for the sales position at ABB?Purpose: To identify why there are so few internal applicants for the sales position at ABB.Method: In order to achieve the purpose of the study, a survey was conducted amongst the employees of ABB. The target groups were sales managers, sellers and other employees. The result from the survey where then analyzed based on the theory chapter. Conclusion: A GAP-analysis showed a difference in the attitude towards the sales position at ABB.

Syftet med denna kvalitativa studie var att undersöka chefers upplevelse av den egna psykosociala arbetsmiljön, särskilt frågan om den arbetsrelaterade stressen. Åtta linjechefer, fyra kvinnor och fyra män, intervjuades och besvarade frågor kring den egna upplevda arbetsrelaterade stressen utifrån följande områden; (1) Faktorer som bidrar till arbetsrelaterad stress; (2) Hur stress yttras samt; (3) Faktorer som kan minska arbetsrelaterad stress. Resultaten visade att samtliga chefer hade upplevt en negativ arbetsrelaterad stress som ledde till konsekvenser för både arbetsliv och privatliv. Mot bakgrund av detta är slutsatsen att organisationen i fråga bör se över chefers arbetsrelaterade stress inom den psykosociala arbetsmiljön för att på så vis förbättra förutsättningar för ett långsiktigt och hållbart ledarskap..

Background: Breast cancer is one of the most common cancer diseases among women worldwide. Breast cancer brings fear into many womens? life. It is a threat against life, but also to the psychological health, self-esteem and the female identity. Aim: The aim of this literature review was to describe newly breast cancer patient?s perception of information provided by healthcare personnel.

The purpose of this study was to examine the relation between self-determination theory and its three basic needs: competence, autonomy and relatedness, and commitment to change in an organizational change. Another purpose was to examine if the quality of the communication and the effects on the organization and way to work can predict commitment to change. Considering that organizational changes is very common today there is an interest to ease and improve the change process. The survey contained the scales Commitment to change scale and Basic need satisfaction at work scale and the participants were 39 office-workers who recently had gone through an organizational change. The result indicated that it?s possible to predict commitment to change from self-determination theory, communication and effects on organization and way to work.

Det är väl känt att sjuksköterskor ofta har en hög nivå av arbetsrelaterad stress. Syftet meddenna studie var att hitta orsaker till stress hos sjuksköterskor och hur detta påverkaromvårdnaden av patienter. Studien genomfördes som en litteraturstudie vilken omfattade 12artiklar med varierande metoder och upplägg utförda i Europa och Nordamerika. Orsaker tillstress identifierades och tematiserades i två teman; Hur påverkas patienten ochomvårdnaden samt Hur påverkas sjuksköterskan. Följande huvudsakliga resultat hittades:Hög bemanningsnivå visade samband med hög omvårdnadskvalitet, hög arbetstillfredsställelseoch låg stress.

Många drabbas av social ångest. Vikt och kroppsuppfattning relaterar till social ångest men sambandet behöver tydliggöras. Syftet med studien var att se hur mycket av variationen i social ångest över tid som kan förklaras av vikt-, och kroppsrelaterade mått, samt undersöka könsskillnader. Studien var longitudinell och baserades på en enkätundersökning vid två insamlingstillfällen med ett års mellanrum (N=361). Resultatet visade att upplevd övervikt, felaktigt upplevd övervikt, kön och kroppsnöjdhet tillsammans förklarade 7 % av variationen i social ångest över tid.

Studenter har fått höra att arbeta inom sjukvården med omvårdande arbete kan vara väldigt påfrestande för den egna hälsan. Detta arbetes syfte har då varit att undersöka vilka komplikationer till omvårdnad i form av psykisk ohälsa ? specifikt vad gällande Secondary Traumatic Stress, Compassion Fatigue och Vicarious Traumatization ? som kan drabba sjuksköterskan, samt att undersöka vad som utgör risk- och skyddsfaktorer. Metoden som användes var en litteraturgranskning och man fann att genom en litteratursökning material, för att ett givande resultat som svarade mot syftet skulle uppnås så gjordes en kompletterande sökning där fokus låg på kvalitativa artiklar. Resultaten analyserades och teman framstod, resultaten presenterades under dessa teman.

AbstractDuring recent years the climate in recruiting new personnel has hardened as a result of high levels of employment and increasing competition in labour market. In order to resolve this problem, organisations have to adapt new strategies to attract and meet the demands of potential employees who have the required competence to meet job requirements.The aim of this study has been to examine a well functioning work place in order to elucidate explicit examples of what employees consider positive, and what can be ascertained as positive deviations. Narratives emanating from the unit manager and personnel illustrate their views on the positive influences found in their working place. Another ambition is to increase awareness and understanding about the factors that promote satisfaction in the workplace and positive deviation; and to utilise this knowledge.Traditional research on organisations has frequently focused on problems. The theoretical point of departure of this study is based on Positive Organizational Scholarship, abbreviated as POS.

?Bara du har hälsan är allting bra.? Stämmer detta? Hälsa har länge betraktats som avsaknad av ohälsa, men inkluderar i dag begreppet livskvalitet. Nöjdhet med livet består av många komponenter, tre som nämns ofta är ekonomi, sysselsättning och det sociala livet. Denna studie ämnar utröna hur sambanden ser ut mellan hälsa och nöjdhetsområdena ekonomi, sysselsättning samt det sociala livet. En enkätstudie utfördes på 98 studenter som skattade sin hälsa och nöjdhet.

The study aims to understand the underlying factor why McDonald's customers return despiteprevious failure customer experiences. Why do customers come back to the company thatcontributes to the former dissatisfaction? McDonald's attempt to maintain unceasingpurposeful emergence fail at the local level, where the customer contact occurs. McDonald'sofferings and customers' bounded rationality results in that customers are satisfied with an"ok" experience, which adds to their low expectations of McDonalds. This makes clear thatMcDonald's does not have to make an effort through constant adaptation at the local level toachieve a "great" level of satisfaction.

The scope of this master´s thesis is the issue of usability in relation to interface design,in particular the interface of a university library´s online public accessed catalogue, orOPAC. Since the OPAC can be seen as the library´s ?shop window? to the world, it isof great importance that the interface to the OPAC can be used by patrons witheffectiveness, efficiency and satisfaction.The master´s thesis is based on a qualitative study performed at Karolinska InstitutetsUniversity library, and contains both a usability evaluation and an interview study. Twointerfaces were evaluated: a standard web interface provided by the system supplier, andan interface developed in-house by Karolinska Institutet´s systems department. The twointerfaces are both connected to the same online library catalogue, thus making possiblea comparative study..

Background: During the last decades patient satisfaction has become an important measurement of quality in psychiatric care. However the patients are seldom asked to evaluate the treatments.Objectives: The aim is to determine which factors the outpatients regard as beneficial in their psychiatric treatment. The purpose is explorative. During the study another purpose developed; to present research on the importance of the relationship between the caretaker and the caregiver for the outcome.Method: 30 persons were interviewed about what they found helpful in psychiatric treatment. The interviews were open using Grounded Theory as methodological input.Result: The most prominent topic was the quality of the relationship between the caregiver and the caretaker.

This essay is about how newly graduated teachers experience their first year in teaching. The main focus is linked to the theory about the pedagogy triangle of Bermuda. It involves two dimensions with six main aspects. The first dimension is the psychosocial-, including, ambition, demands and the possibility to achieve ambition and demands. The second dimension is the didactic-, including the what-, why- and how-qustions. The results of the study shows that teachers experience their first year in teaching different, depending primarly of the ascpets of the psychosocial dimension.

This thesis examines if commercial-of-the-shelf (COTS) systems meet the needs in different types of organizations. This was investigated through a case study of a COTS system. The system is built for contact centers and used in different types of organizations. Contextual inquiries with users from six different organizations were held together with interviews with stakeholders of the system. This gave an understanding for how the system is used and the needs to be met in the different organizations were recognized.

Our paper is targeting mainly students, but also all other people interested in social work with children. The purpose of our study was to investigate how the social workers experience and handle their work with children, who have been exposed to sexual abuse, and what kind of support and guidance the social workers are offered, in order to handle their working situation. We chose to perform a qualitative study, by the use of interviews, since we found it to be the most appropriate way to gather the information. Our conclusion is that the work with these issues is emotionally burdensome and requires a great commitment, however it is essential for the social workers to maintain a certain distance to their work, in order not to influence their personal lives. It is through experience and knowledge that the social workers learn how to handle their working situation.