This report explains how different communication tools can be used in a company?s intranet. It gives a short description of the different parts in an intranet and their field of application, and what communication means. It?s only the communication tools that the company uses that we are illuminating in this report.

The market communication in organisations is vital to manage the competition. Studies have shown the importance of market communication in both private and public organisations.Since the past decade market communication has been acknowledged as an instrument to provide the organisations target group with valid information.This thesis is a study about the differences in market communication between private and public organisations. To manage this we asked ourselves the question:?- What distinguish the market communication in a private respective a public organisation??We have done qualitative interviews to get the best result for our study. We have interviewed both types of organisations and our respondents have leading strategic position in their organisations.Our research highlights important differences between private and public organisations in matter of tactics in market communication.In conclusion the result shows a great difference in how an organization is managing their communicative strategies all depending on if it is a private owned company or a public organisation..

BakgrundDynamate Industrial Services (DIS) är en organisation som levererar tjänster till produktions- och tillverkningsindustrin. De arbetar inte uttalat med innovation men intresset och vetskapen om dess relevans för organisationens överlevnad i dagens ekonomiska samhälle ligger till grund för det här examensprojektet.ProblemformuleringUtmaningen är att identifiera och visa kopplingar till teorier om innovation och vilka konkurrensfördelar de ger. På så vis kan DIS uttalat utveckla innovationsarbetet och stå sig bättre på marknaden.SyfteHuvudsyftet med examensprojektet är att tydliggöra de interna processerna på DIS som potentiellt faller inom ramen för innovation och eventuellt ge förbättringsförslag kopplade till innovation. Syftet kopplat till lärandemålen är också att få kunskap och förståelse för innovativa processer och hur dessa tar sig uttryck i arbetslivet.MetodDet empiriska materialet i examensprojektet inhämtades genom en kreativ övning samt fem semistrukturerade intervjuer. Den empiriska informationen har därefter vägts mot den teori som selekterats och är av relevans för denna typ av studie.

Title: The customer?s contribution to the innovation-process ? a study of using customers to discover latent needs. Level: Final assignment for Bachelor Degree in Business Administration Author: Robert Klein Supervisor: Agneta Sundström Date: 2014-06 Aim: The purpose of this study is to gain enhanced understanding of what knowledge costumers contribute with in an innovation-process lead by a producer of goods, and how that knowledge is used to fulfill latent needs. The area of research has formerly described which results customer-involvement lead to, but have been scarce in describing how results are produced. Method: From a qualitative onset, a case-study collecting data through observations and interviews capturing customer knowledge contributions, and producer use of fetched knowledge has been conducted. Data has been analyzed using a grounded theory approach. Results have been processed in several steps in which material has been categorized and enriched continuously. Result & Conclusions: Customer-knowledge is broken down into market-knowledge, everyday-knowledge, and specialist-knowledge, which all are significant to a producer of goods.

Purpose/aim: To investigate individual experiences of how a new communication technology, e-mail, influences a) the structure of the internal communication ? does it for example make networking any easier? ? and b) the form of the persons everyday language.Material/method: A theoretical framework gathered through a literature study and empirical data gathered through interviews with two persons.Main results: Differences and similarities exist between the experiences studied in this paper. The most unexpected result is that the system of e-mail does not seem to be able to create new channels of communication. If anything, it reinforces the structure that already exist. An aspect of decisive importance is the original rules and norms concerning internal communication within the organization..

Innovationsproduktiviteten har blivit allt viktigare i vårt samhälle och ses som en förutsättning för att skapa framgångsrika organisationer. Innovationer springer ur människors kreativitet och initiativförmåga och innebär att omsätta kunskap, kompetens och idéer till praktisk nytta.  Det förefaller som om innovation endast blomstrar under rätt organisatoriska omständigheter. Kärnan i den innovativa organisationen är en kultur som agerar vägvisande med en tro på människan. Nyckeln till innovation blir således organisationers förmåga att förhålla sig till förändring i en ofta kaotisk miljö med människan i centrum. Som ett led i detta arbete behöver organisationer kontinuerligt ta temperaturen för att tydliggöra både den nuvarande och den önskade kulturen.

Introduction In order to foster innovation of medical devices within the healthcare sector, a collaboration project, PUSH, has been initiated including the hospitals managed by the Stockholm County Council. The collaboration aims to capture ideas from employees and turn them into so called ?high-practice? products as well as facilitate the possibilities for medical device companies to try out their products in the settings of healthcare. Collaborations for innovation, comparable to the PUSH project, can be found in both Swedish and foreign regions, but some of them fail to survive due to obstacles affecting the progress of each collaboration. Avoiding the same destiny will be a challenge to the PUSH project.Purpose The purpose is to search for factors affecting organizational collaboration concerning innovation systems for medical device development.

Denna uppsats syftar till identifiera och förklara sambandet mellan belöning, inre motivation, yttre motivation och arbetstillfredsställelse med teamprestationer vid produktinnovation. För att kunna uppnå vårt syfte har vi utfört en surveyundersökning genom telefonenkäter med 69 företag. Vi fann ett positivt samband mellan teamarbete och teamprestationer vid skapande av innovationer. Vi fann också att belöningar ökar chansen för en individ i ett team att bli arbetstillfredsställd vilket leder till en framgångsrik innovationsprocess. Om företag ska lyckas skapa framgångsrika innovationer måste de ge innovatörer incitament i form av belöningar vilket ger upphov till arbetstillfredsställelse och en mer framgångsrik innovationsprocess..

The purpose of this study is to investigate two Handelsbanken offices and how they work in similar ways when dealing with internal communication. The goal is to answer if and in what way the managers` and the employes perceive their internal communication at the two bank officies. By a comparation between the two decentralisized officies the aim is also to study what differences and/or similarities that exists in internal communications?Are managers and employees satisfied with the communication that flows in the organization? I find it interesting to investigate in wheather there exist a similarity in the internal communication between the managers and the employees since it is a decentralized organization.I have made five semi-structured interviews with two managers at two different Handelsbanken offices. Additionally two interviews with two employes at one of the offices and also one interview at the other Handelsbanken office.By the study I have found that all respondents have a positive impression according the internal communication.

AbstractPurpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company.Material/Method: The empirical material was gathered through qualitative interviews and theory application.Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company?s plans, strategies and targets is not handled in the right way. Neither is the respond.

The purpose of this thesis was to examine what the communication between bank and customer looks like. We have more specifically studied how the bank communicates with the customer when communicating different offers, how the customer wants the communication to take place, what communication problem looks like and how the customer wants the bank to design their offers. Our target group was bank customers with academic degree, with one to seven years of working experience. This study was conducted trough interviews with bank customers and representatives at the bank. On the basis of our studies we found that the communication between bank and customer works fairly well.

Samhället är föränderligt och påverkas av globala faktorer. Arbetslivet tvingas till kontinuerlig utveckling och anpassning till rådande omställningar. Företag och organisationer måste ständigt förnyas och utvecklas för fortsatt existens. Två begrepp som används i samband med utveckling och förnyelse i organisationer är kreativitet och innovation. Syftet med den här undersökningen var att beskriva och analysera vilka övergripande faktorer som ledare uppfattar påverka kreativitet och innovation i organisationen.

Changes are occurring in most organizations today and due to the fact that changes often are harder to implement than they seem, it often takes much longer time to implement them than the management have planned. During an organizational change theorist claim that communication between managers and employees is one of the most important things to consider. Therefore, in this essay, our aim is to closer investigate which needs of information and communication co-workers have during a planned organizational change. To collect data, we interviewed five co-workers and one manager who works in an organization which has gone through a major change. Our theoretical framework comprises former research of organizational communication, employee?s needs of communication, change communication and theories of uncertainty during organizational change.

Within process or manufacturing industries, the production of goods and services or the products themselves may have negative side effects such as pollution. An important task for environmental policy is to control and limit these pollutions, for example via regulatory measures. Although, the efficiency of such measures vary greatly between different industries and an increasingly important task for environmental policy is then to encourage companies to engage in environmentally motivated innovation. Governments can utilize other measures than regulation to indirectly decrease pollution. This thesis aims to analyze such activities and how it affects the innovativeness of wastewater treatment, refrigeration and automobile manufacturing industries.

The bulk of the research within the field of media and communication is concentrated at theforefront of development, studies focus on modern companies and modern communication.However, many people work in the industry, where the conditions for communication are partly different. The aim of this study is to explore the possibilities for internal communication that the employees have at the base industrial company of Billerud Gruvön, Sweden. How important do they feel that communication is? Can the internal communication within Gruvön be described as modern, where dialogue between the staff is possible, or as orders from the top down to the bottom of the hierarchal structure?These are our research questions:Which channels are used for communication within Gruvön, and how are they used?How important do the employees deem the internal communication to be?Can the communication within a hierarchal industrial company such as Gruvön be described as modern, where dialogue is at the center, or does the communication consist basically on orders from the top down to the bottom of the chain?Our research is based on the following theories: Communication, Organizational communication, Internal communication and Organizational culture. We have looked to earlier research such as the doctorates of Simonsson (2002) and Johansson (2003) to further our understanding.The methods used are interviews with operators, middle management and the informationofficer at Gruvön.