Medarbetares behov av kommunikation
Ett medarbetarperspektiv på kommunikation vid en organisationsförändring
Organizational changeCo-workerChange communicationUncertaintyOrganisationsförändringarMedarbetareFörändringskommunikationOsäkerhet
Changes are occurring in most organizations today and due to the fact that changes often are harder to implement than they seem, it often takes much longer time to implement them than the management have planned. During an organizational change theorist claim that communication between managers and employees is one of the most important things to consider. Therefore, in this essay, our aim is to closer investigate which needs of information and communication co-workers have during a planned organizational change. To collect data, we interviewed five co-workers and one manager who works in an organization which has gone through a major change. Our theoretical framework comprises former research of organizational communication, employee?s needs of communication, change communication and theories of uncertainty during organizational change. In this essay, we conclude that co-workers have various needs of information and communication depending on in which phase of the change process the organization is situated in. What also emerged in this essay is that the individual co-worker has a need for more specific information of how the change will affect him or her.