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1087 Uppsatser om Client satisfaction - Sida 31 av 73

Motorik, fysisk aktivitet och koncentrationsförmåga i förskoleklass : En kvalitativ intervjustudie med verksamma pedagoger

Studier har visat att frivilligt barnlösa individer stereotypt har betraktats vara olyckliga och otillfredsställda, något som inte har fått vetenskapligt stöd. Syftet med den här tvärsnittsstudien var att undersöka om det föreligger några skillnader i livskvalitet och livstillfredsställelse mellan frivilligt barnlösa personer och föräldrar i den svenska populationen. Forskningsfrågan undersöktes med en enkät som bestod av självskattningsskalorna QOLI (Quality Of Life Inventory) och SWLS (Satisfaction With Life Scale). 130 deltagare genomförde studien varav 54 är frivilligt barnlösa individer och 76 är föräldrar. Studien visade att det inte finns några signifikanta skillnader mellan grupperna med avseende på livskvalitet och livstillfredsställelse.

Karriärmöjligheter inom Arbetsförmedlingen : En kvalitativ studie om hur de anställda upplever sina karriärmöjligheter

This qualitative study aims to examine what career opportunities the Swedish employment service Arbetsförmedlingen can provide, as well as how the employees perceive their career development opportunities. Furthermore, we have touched on what it is that makes employees feel satisfied with their job and workplace, and also stay in the organization. The study was conducted on one of Arbetsförmedlingen?s offices in northern Sweden and the informants consisted of six employment agents, an executive assistant and a head of division. The result of the study has been analyzed using theories within the field of career development.

Flexibel arbetsplats : Är upplevd arbetsmotivation beroende av resandets omfattning?

Syftet med studien var att undersöka om anställdas arbetsmotivation var beroende av hur många timmar de reste i tjänsten under en vanlig arbetsvecka. Studien genomfördes med hjälp av två grupper anställda inom det statliga bolaget Vattenfall. Mätinstrumentet som användes i studien var Basic Need Satisfaction at work scale som mäter arbetsmotivation i tre grundläggande faktorer; autonomi, kompetens och samhörighet. Totalt deltog 123 respondenter i undersökningen. Resultatet visade att det i kompetens och samhörighet förekom signifikanta skillnader mellan de två grupperna, där de som reser mycket skattade upplevelsen av kompetens och samhörighet högre än i gruppen som reser lite.

Digitala Verktyg i Byggbranschen: Utforska Behov och Utnyttja M?jligheter

The aim of this research was to gain a comprehensive understanding of how daily activities impact the organizational culture within the Swedish Police enforcement agency, Polismyndigheten. The study specifically explored the influence of the purported culture of silence on organizational culture. Employing a case study approach, data were collected with a qualitative method from a total of 15 individuals, including students and officials affiliated with Polismyndigheten. The findings were categorized into five distinct groups, revealing a noticeable gap between employees and management. Additionally, the study identified generational disparities and a lack of a clear set of core values.

Team, motivation, belöning, arbetstillfredsställelse

Denna uppsats syftar till identifiera och förklara sambandet mellan belöning, inre motivation, yttre motivation och arbetstillfredsställelse med teamprestationer vid produktinnovation. För att kunna uppnå vårt syfte har vi utfört en surveyundersökning genom telefonenkäter med 69 företag. Vi fann ett positivt samband mellan teamarbete och teamprestationer vid skapande av innovationer. Vi fann också att belöningar ökar chansen för en individ i ett team att bli arbetstillfredsställd vilket leder till en framgångsrik innovationsprocess. Om företag ska lyckas skapa framgångsrika innovationer måste de ge innovatörer incitament i form av belöningar vilket ger upphov till arbetstillfredsställelse och en mer framgångsrik innovationsprocess..

Flytta till ett eget hem : lindrigt intellektuellt funktionshindrades syn på sitt boende

Young adults with mild intellectual disability and their thoughts about the own home was investigated and is described in this thesis. A qualitative research method was used, and the respondents thoughts about where and how to live were gathered through interviews. The investigation is based on the theoretical concept of normality, identity and quality of life since these aspects are important components of the individual's positive experiences of their homelife. People with disabilities has rights goverened by law, but in this thesis the individuals subjective experiences, feelings and wishes are described. The importance of the individual2019s rights to make their own decisions, feeling of pericipation and personal security was found to be important factors for a satisfying living environment.

"Här finns ingen tid att förlora" : professionellas tankar kring gravida missbrukare

The purpose of this paper has been to examine the ways in which professionals describe their work with pregnant drug-addicts. The paper raises the following questions;· How does the deviant behavior, that using drugs during pregnancy can be described as, affect the professionals in their work with pregnant drug-addicts?· How do the professionals experience their own role, and the roles of other professionals?· In what ways do they work in order to reach a favorable result with these clients?The paper is based on qualitative material, gathered through 14 interviews with professionals. By using theories of deviant behavior and attachment-theory between a child and its mother, our intention was to analyze the empirical results.From our interviews we have learned that the professionals consider some factors as more important than others for a favourable result in their work with pregnant drug-addicts. Such factors are for example the significance of a cooperation between different authorities and ethical awareness in meeting with the client..

Att bli och att fortsätta vara familjehem : en kvalitativ studie med familjehemsföräldrar

The aim of this study is to describe and understand the reasons to why people choose to become foster parents. By using the theory of action we wanted to investigate their intentions rather than their motives. The questions we wanted to answer where: How do the foster parents describe their reasons for becoming a foster home? What reasons do they give fore keeping on being foster parents? How do they comprehend their task and the fulfilling of it? The study was performed by utilizing qualitative interviews with five foster parents, four women and one man. In the analysis we used the theory of action as a theoretical perspective.

Hästunderstödd terapi : En kvalitativ studie om professionellas syn på Hästunderstödd terapi

Historically, the horse has in many ways been important to human beings. Today, Equine Assisted Therapy is a form of treatment in which the horse is used as a tool from the treatment of the client. Supported Equine therapy has a therapeutic purpose and may vary depending on the patient's needs and the professionals work competence. Various studies show that animals have a positive impact on people. The aim of our study was to explore how Equine Assisted Therapy is used within the practical fields of social work in Sweden.

Lyssna på mig! : En kvalitativ studie om brukarinflytande för vuxna missbrukare

The aim of our study is to deepen our understanding of how both social workers and clients describe how user influence within substance abuse care for adults can work. What difficul-ties do they describe meeting, with regards to possibilities to influence the care? To achieve our purpose we had a qualitative approach for this study. It?s based on open thematic inter-views with 3 clients who have substance abuse problems, and with 3 social workers, working at Social Services in Stockholm.

SAS arbete för att bli Europas punktligaste flygbolag : -en fallstudie utifrån ett kvalitetsperspektiv

In 2010, SAS received the "On time performance service" award by Flightstats. This award was an affirmation of long-term work, both in projects and as an ongoing process, which the company sought to systematically improve punctuality on its flights. The extent to which SAS followed the values and the underlying theories of the cornerstone model for total quality management was the main issue in this essay. Whether there are conditions for the company to get even further by working in other ways was also investigated. In addition, the importance of punctuality in relation to customer satisfaction was discussed.

Interna attraktiviteten hos säljtjänsten inom ABB Sverige

Title: The internal attractiveness of the sales position within ABB SwedenProblem: What is the cause of the low internal applicants for the sales position at ABB?Purpose: To identify why there are so few internal applicants for the sales position at ABB.Method: In order to achieve the purpose of the study, a survey was conducted amongst the employees of ABB. The target groups were sales managers, sellers and other employees. The result from the survey where then analyzed based on the theory chapter. Conclusion: A GAP-analysis showed a difference in the attitude towards the sales position at ABB.

?När man gick därifrån så kände man det här äklaranamma!? : fyra föräldrars upplevelser av Råd- och Stödsamtal

The aim of this study was to increase our knowledge about how the ?Conversational-contact with the social services? is experienced by the parents who attend it. The research was based on a qualitative method consisting of four individual interviews.Main issues of the study:? The parents experience of the content of the meetings with the social workers? Do the parents experience that the conversational-contact has contributed to some changes in their lives?Results indicated that all parents were positiv to the conversational-contact. Afterwards they felt more secure and stable both as persons and in their role as parents.

Chefers upplevelser av den egna arbetsrelaterade stressen

Syftet med denna kvalitativa studie var att undersöka chefers upplevelse av den egna psykosociala arbetsmiljön, särskilt frågan om den arbetsrelaterade stressen. Åtta linjechefer, fyra kvinnor och fyra män, intervjuades och besvarade frågor kring den egna upplevda arbetsrelaterade stressen utifrån följande områden; (1) Faktorer som bidrar till arbetsrelaterad stress; (2) Hur stress yttras samt; (3) Faktorer som kan minska arbetsrelaterad stress. Resultaten visade att samtliga chefer hade upplevt en negativ arbetsrelaterad stress som ledde till konsekvenser för både arbetsliv och privatliv. Mot bakgrund av detta är slutsatsen att organisationen i fråga bör se över chefers arbetsrelaterade stress inom den psykosociala arbetsmiljön för att på så vis förbättra förutsättningar för ett långsiktigt och hållbart ledarskap..

Att besegra de inre demonerna : en artikelserie om depressionsbehandling

Background: Breast cancer is one of the most common cancer diseases among women worldwide. Breast cancer brings fear into many womens? life. It is a threat against life, but also to the psychological health, self-esteem and the female identity. Aim: The aim of this literature review was to describe newly breast cancer patient?s perception of information provided by healthcare personnel.

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