The overall purpose of this essay was to provide a better understanding of the importance of discretion for social workers in direct social services. To answer the purpose three questions were formulated: (1) How do social workers define and describe their discretion and their ability to independently accomplish their work? (2) How do social workers experience that workplace organization, policies and economic conditions interact with their discretion and (3) How do social workers experience that the interaction with the client can affect how they use their discretion in the individual case? The method used was qualitative interviews. The theoretical framework was Michael Lipskys (1980) Street-level bureaucracy and the four themes organization, professional role, skills and interaction.The results showed that the respondents, although they did not consider themselves to be affected by the economy still adapted to budget restrictions when they said that they were cost conscious in their work. This adjustment to budget framework could possibly be what made them not feel limited in their work.

This study illustrates the views of working socialpedagogues when it comes to socialpedagogical and social work within compulsary schools. The focus of the study is on how social problems can be prevented and get noticed among children and youths in compulsary school, and what possibilities of development there are in preventive social work. The socialpedagogue?s capability for supporting this development, together with people that are important in the children?s and youths?s lifes, opens up new possibilities in the future for the social work in schools. The main concepts in the study is treatment and attitude, interaction and cooperation with different people inside and outside the school as well as individual- and grouporientated work.

The aim with this study is to illustrate the underlying causes of students? difficulties in Mathematics from a teacher perspective. The approach that has been used through this study is qualitative, method wise interviews were used. The selection for the study consists of five teachers with many years? experience in the subject of Mathematics.

Syftet med denna studie är att undersöka vilken innebörd begreppet ?kulturkompetens? ges i litteraturen samt utifrån detta problematisera dess applicering på praktiken. Begreppet ?kulturkompetens? saknar en enhetlig definition, något som initierat skrivandet av denna uppsats. Studien bygger på en litteraturstudie i form av en kvalitativ textanalys.

Syftet med denna undersökning är att se hur lekmannaövervakare och klienter uppfattar relationerna sinsemellan ur ett sociologiskt perspektiv. Även hur dessa parter uppfattar relationen när det gäller kontakten och tilliten.Vi har utgått från en kvalitativ intervjumetod där vi har intervjuat sammanlagt åtta personer varav fyra lekmannaövervakare och fyra klienter.I arbetet har vi utgått ifrån fyra teorier, intrycksstyrning, stigmatisering, stämplingsteori av Erving Goffman samt den abstrakta tilliten av Anthony Giddens.Resultatet visar att lekmannaövervakarna och klienterna har en viss tillit till varandra men visar samtidigt att det finns gränser på hur nära man som lekmannaövervakare vill komma sin klient och tvärtom. Vi har också kommit fram till att både klienter och lekmannaövervakare har en vetskap om hur man gör för att bygga upp ett förtroende hos varandra, men att alla bygger detta på olika sätt.I analysen kommer du att få läsa om hur vi kopplat vårt resultat till de fyra olika teorierna för att sedan kunna ge en förklaring ur ett sociologiskt perspektiv.Nyckelord: Frivård, relationer, tillit, klient och lekmannaövervakare.

This paper aims to demonstrate how the imperial attitude of the British Empire not onlycirculated within the British Isles, but also to and within the colonies, namely Australiain this case. It also shows how the discourse in an australian newspaper, The SydneyMorning Herald, might affect the people reading it and how thoughts about "the other"is reproduced in the media. The years 1947-1950 has been chosen because those werethe years of the Dominion of India, when India first became independent from theBritish Empire, to the formation of the Republic of India in 1950.All this is done by using postcolonial theory and discourse analytic method hand inhand to de-veil the structures of Empire within the media..

SAMMANFATTNINGBakgrund:Närstående till patienter på intensivvårds avdelningar är ofta drabbade av kris och sorg. Patienten befinner sig i ett livshotande tillstånd och miljön är mycket främmande för de närstående. En väl fungerande kommunikation sjuksköterska och närstående emellan är viktig för att hjälpa de närstående bemästra den svåra situation de befinner sig i. Omvårdnadsforskning visar vikten av att de närstående finns nära patienten, men i en livshotande situation kan de närstående bli anmodade att lämna rummet.Metod:För att belysa närståendes och sjuksköterskors uppfattningar och erfarenheter gällande närståendes närvaro vid HLR på en intensivvårdsavdelning utfördes en forskningsöversikt. Sökning gjordes i databaserna Cinahl och Pubmed, med hjälp av sökorden cardiopulmonary resuscitation, resuscitation, witnessed resuscitation, nurse, nurse perspective, experience, attitude, perception, family, family presence, relative perception, och intensive care.

The purpose of this study is to get an idea of how active teachers in various stages are defining and working with values in their activities, and to highlight the similarities and differences in the way that they are working on this in the various stages. Qualitative interviews with teachers in preschool, primary education and recreational centres are the basis of the results.The study provides an overview of previous research in the area, and has a theoretical basis in Vygotskys sociocultural theory. The results show that respondents believe that the definition of values lays in relational values, which show us how to behave against fellow human beings. The way to work with value education proves to be different among educators, and we can divide them into different camps based on their attitude to value education. These attitudes are shown to be of importance for how the value education is designed..

 There is a lack of research in the field of quality improvement efforts based on profound knowledge in social services. The current situation is therefore a significant knowledge gap in terms of studies of this type of systematic quality work and how it is applied in practice. This study therefore intends to describe Pilbackens quality work and further examine if the profound knowledge is consistent with quality work in microsystems by an analysis of Pilbackens work. The present study has been performed by a qualitative method and the material is collected through semi-structured interviews. In order to analyze the study?s result have profound knowledge and the model microsystems been used.

It has become increasingly important for businesses today to create a strong customer loyalty tie between their brand and their customers. In most markets today a lot of companies fight for market share and loyal customers. The increased uses of Internet and Internet commerce have made it possible for companies to create relationships with their customers through their websites. The Internet has also opened up new ways for customers to quickly and easily price compare products on price comparison websites. This means that customers have become more price conscious which has lead firms to fall into a price war with the competitors. The purpose of this paper is to examine brand loyalty in the consumer electronics market and go into detail on how web shop role affects the creation of loyalty to companies that are either a shop or do not have an online store. To examine this, a survey was made online and an interview was made with the President on Salesoogle Niklas Rasmusson. The questions and the interview of the questionnaire focused on confidence in online commerce and physical stores.

AbstractSocial welfare workers employed in the same county base their assessments on the same laws, routines and guidelines, yet it seems that they sometimes come to different decisions. It's the discretion that enables the social workers to make individualized decisions adapted to each clients unique situation.The purpose of this paper is to examine social welfare workers reflections on discretion and what influences their discretion in the professional role.Six qualitative interviews were conducted with social welfare workers in three communitys i the middle of Sweden.The main result shows that it is primarily four factors that affect the social welfare workers discretion in the professional role :External factors such as other organizations change of regulations and cooperation with other organizations.Organizational factors such as routines, rules and guidelines .Professional factors such as the opportunity to use experience and professionalknowledge to determine which measure works in different situations.Individual factors like the workers ability for initiative and the clients individualcircumstances. Social welfare workers feel that they have a relatively wide discretion in their profession. They believe they have the ability to make individual evaluations of each client, however they also believe that their discretion often is limited by lack of time.Key words: social welfare workers, clients, discretion, assessments. .

The purpose of this Masters-thesis is to examine the impact of identity politics on (a) Turkey's foreign policy towards Europe and the EU, and (b) Europe's/EU's political attitude towards Turkey, and what implications this may have on a possibly future Turkish membership in the EU. It is a more interpreting thesis than it is an explaining one. The examination shows that Turkey has considered Europe as a political model, while Europe has used the muslime Turkey as a threat to determine its own identity. The negotiations between EU and Turkey this autumn will have great impact on the identity of both sites. If the EU accepted Turkey as a member, the union could gain a chance to spread democracy to the islamic world and thereby earn global respect.

This bachelor thesis aims to analyse the effects of changes in management control systems following acquisitions, and deduce whether or not these effects are in line with the acquiring firm's objectives of the acquisition. Through a case study of technician consultant firm Energo, acquired in 2010 by ÅF, the study assumes the perspective of the acquired firm. Data has been collected through in-depth interviews at Energo and ÅF and complemented by internal documents to enrich and validate specific facts and statements. Data was then arranged and analysed through Otley and Fierriera's (2009) framework Performance Management Systems to understand how management control systems were constituted before the acquisition, what changes were made following the acquisition, how this process was accomplished and how it was experienced, in order to come to conclusions about the effects of these changes. The study concludes that the changes in Energo's management control system following the integration with ÅF, had significant effects on the outcome of the acquisition, primarily as it led to a high rate of Energo's employees resigning.

Dealing with threats and violence at the workplace is a reality for many social workers, where a majority of them have to face client oriented incidents at least once during their career. Incidents are most commonly expressed as threats and harassments, but can also take place in the form of physical violence. Looking at the problem from a supervisor perspective, it will affect and possibly damage the specific exposed employee, the workplace as a whole and the clients. Supervisors are the ones responsible for developing workplace enviroments that are satisfyingly safe, for which guidelines can be found in law as well as in an emerging research area. Reasons as to why some people tend to become violent is as complex as reasons as to why some people seem to be more vulnerable or exposed than others. That is why means of preventing threats and violence can not be explained in one single way, but the answer must be sought on several levels.

Choosing a new plastic material for a container includes several different steps. In this case,the Finnish company Hackman needed a new type of packaging material for theircutlery- and kitchentool series »Hackman tools«. The project was carried out in cooperationwith the design agency Ytterborn & Fuentes, which has Hackman as a client.Several different demands were put on the material in order to fulfill as many of the clientswishes as possible. The most urgent problem with the existing container was the difficultysfor the customer to clearly see the contents in the container. Because of this problemthe customer tried to open the container in the shop.