Kvalitetsarbete med värdeskapande i fokus
En kvalitativ studie av socialpsykiatriska boendet Pilbacken
Client perspectiveSystematic Quality workProfound knowledgeMicrosystemManagementSocial workSocial services.BrukarperspektivSystematiskt kvalitetsarbeteFörbättringskunskapMikrosystemLedningssystemSocialt arbeteSocialtjänst
There is a lack of research in the field of quality improvement efforts based on profound knowledge in social services. The current situation is therefore a significant knowledge gap in terms of studies of this type of systematic quality work and how it is applied in practice. This study therefore intends to describe Pilbackens quality work and further examine if the profound knowledge is consistent with quality work in microsystems by an analysis of Pilbackens work. The present study has been performed by a qualitative method and the material is collected through semi-structured interviews. In order to analyze the study?s result have profound knowledge and the model microsystems been used. The results show that Pilbackens in quality improvement efforts have made numerous changes in its organization. They have via a clear purpose and objective of working with quality in microsystems achieved a number of perceived and documented results. The analysis of Pilbackens quality work shows a compliance with profound knowledge and the ability incorporate microsystems in practice.