Det finns ju utrymme för tolkningar
En kvalitativ studie om handlingsutrymme i socialjoursverksamhet
Street-level bureaucracyDiscretionAutonomyDirect social serviceOrganizationHandlingsutrymmeSocialjourSocialjoursverksamhetOrganisationStreet-Level Bureaucracy
The overall purpose of this essay was to provide a better understanding of the importance of discretion for social workers in direct social services. To answer the purpose three questions were formulated: (1) How do social workers define and describe their discretion and their ability to independently accomplish their work? (2) How do social workers experience that workplace organization, policies and economic conditions interact with their discretion and (3) How do social workers experience that the interaction with the client can affect how they use their discretion in the individual case? The method used was qualitative interviews. The theoretical framework was Michael Lipskys (1980) Street-level bureaucracy and the four themes organization, professional role, skills and interaction.The results showed that the respondents, although they did not consider themselves to be affected by the economy still adapted to budget restrictions when they said that they were cost conscious in their work. This adjustment to budget framework could possibly be what made them not feel limited in their work. The organization around the direct social work varied, in spite of this showed the result a broad consensus in the experiences of discretion in direct social work.