Uppsatser om service sector

207 uppsatser · sida 5 av 14

Ergonomisk arbetsmiljö för kundtjänstpersonal

Masteruppsats · KTH

… work injuries. Large multinational companies around the world offer a customer service where they serve customers who have experienced a problem with that company’s products or services. The employees working for the customer services usually have very monotonous work routines …

Hotellverksamheter på Makarska rivieran

en undersökning av dess kvalitet, servicenivå och tillgänglighet

Kandidatuppsats · Södertörns högskola

… Riviera on the basis of tourist business perspective, and examine its quality, service and accessibility. Method: In this study we used a qualitative approach. The survey was conducted through structured interviews and a non-participant observation. Result and conclusions …

Affärsmodeller inom IP-telefoni

D-uppsats · Handelshögskolan i Stockholm

… telecommunication business. IP telephony was a hot topic when voice over IP services started to become available to consumers in the 1990s. The new technology changed the rules of the game and many new actors entered the market.The purpose of this study is to describe, study …

Challenges and Opportunities in Swedish Apiculture

Masteruppsats · SLU

… with 63 % (Statistiska Centralbyrån & Jordbruksverket, 2011). Pollination service is now considered as endangered (Klein et al., 2007). The aim of this study is to describe the perceived challenging factors concerning the beekeepers and the possible development of apiculture in …

Logistik i byggbranschen

För förba?ttrad arbetsmiljo? och effektivitet

Examensarbete, grundnivå · Uppsala universitet

… The result shows that companies would benefit from using smart logistic services like just in time deliveries and third party logistics. Services like this should be used even if the circumstances of the project don’t require it, as they are conducive to a better working …

Den fackliga framgångens pris

Magisteruppsats · Lunds universitet

The EU Services Directive has caused an intense debate across Europe. Its purpose is to remove obstacles to trade and to open up the public sector to increased competition. The Swedish labour movement has been deeply involved in the policy process, and union leaders have …

Omvänd momsredovisning - Ur företagens perspektiv

Kandidatuppsats · Högskolan i Gävle

… a consider-able amount of delimiting problems as regards both businesses and services. The aim of this essay is to study the rules as well as direct the light upon various consequen-tial delimiting problems. Furthermore, we will investigate what the effects are on the …

Kommunala avskrivningar

Kandidatuppsats · Högskolan i Halmstad

… problem. Within the organisation they cooperate when it comes to emergency services and sewage treatment works. Our analysis indicates a relationship between the dependent variables and some independent variables. This result should be taken with caution since we can not prove …

Inblick i hur jugoslavisk kultur påverkar media i tiden

Två fallstudier som visar hur emtionella, kulturella och kunskapsmässiga perpektiv på mångfald, med bakgrund från forna Jugolsavien, präglar media i Sverige.

Magisteruppsats · Högskolan i Kalmar

… commercial channel VIASAT Sport and Emir Osmanbegovic from the Swedish Public Service, TV4. Another interesting aspect is to declare how the benefit of different cultures are treated and recieved today, at the media-market in Sweden.

Hello Skandia

Om kulturen på intranätet

C-uppsats · Handelshögskolan i Stockholm

… question: How is corporate culture communicated via an intranet in a Swedish service-sector company? We perform a qualitative case study and find that communication on intranets is still characterized by a traditional top down approach. Further, we find that intranets can be …

Hur kan arbetsscheman föra kunskapen vidare?

Kandidatuppsats · KTH

… knowledge by work schedules. The HRM employee we interviewed worked in Reitan Servicehandel Sverige AB which includes 7-Eleven, Pressbyrån and Shell. This study focused on the 7-Eleven, Pressbyrån and Shell stores. The routines implemented in the work schedule contribute to …