207 uppsatser · sida 4 av 14
… market of pedagogic consulting and how the customers look upon these kinds of services and what the consultants think about the market. The following five questions were investigated: What is the situation of the market of pedagogic consulting? - What needs and what demands are …
Although Lean has received an increased amount of attention in the service context, research still has not established how successfully Lean manages to increase service productivity; since service productivity consists of both efficiency and quality. Research regarding …
folkbibliotekens beredskap inför 2010.
… political resolution regarding accessibility. The concept underpinning library services for disabled people must be that of equality of access. The subject of this master's thesis is therefore to examine how the public libraries apply the instructions for accessibility from the …
utvärdering av Norrbottens läns landstings chefsutbildning ur ett NPM-perspektiv
… is that NLL can secure the future pension losses. A continuous work with in-service training is crucial if NLL should be able to follow the fast changes in the society. The purpose of this study is to do an evaluation of NLL´s education for managers and also to find out if the …
För små och medelstora företag
Outsourcing has grown more so than any other sector of IT services. According to a research by the analytic company Gartner soon four of ten jobs in the IT sector will be outsourced. For a nation like Sweden that means about 40,000 jobs going abroad. Business managers look to …
Hur funkar det?
… code about the proposed board members. The Materials- and Telecommunication Service sectors presents the facts in the most extent (100%). 88% of the companies presents the process for deciding on remunerations to members of the executive management, though only 33% of the …
Socialtjänstens arbete med privata aktörer
This essay deals with the social services cooperation with the private sector relating to foster care. The aim was to examine whether and what the causes may be that the social service transfer tasks of authority to private actors. Furthermore, we have examined and discussed if …
En studie av mobiloperatörer.
… of its infrastructural features but also in regards to the homogenous core service. Our findings in the empirical data with support to our theoretical frame of reference, is the current highly important organizational related value of constant high result quality …
… forestry businesses have of banks. The study aims at examining which aspects, service and product attributes that owners of agricultural and forestry businesses value the most in a bank relationship and why. This study has used a qualitative methodological approach, with the …
… energy requirements for that. Both sectors consider more requirements on the service that the contractor shall perform than on the contractor. The study also shows that efforts to make sure that the requirements are fulfilled are a critical point where there are major flaws …
… rebranded bank ”Jyske Bank”, seek to research deeper within the field of service sector rebranding. The internal communication used in connection to the rebranding, will be analyzed in order to investigate what initiatives Jyske Bank’s organizational leaders launched to …
en kvalitativ studie av implementeringen av en evidensbaserad behandlingsmetod inom socialtjänsten på en ort i södra Sverige
… (FFT), being an evidence based treatment, in an organization providing social services in the public sector, in Sweden. We used a qualitative research design and conducted interviews with persons involved in the implementation of FFT in the social services in a town in the south …
a case study of Länsförsäkringar
… The intention is to investigate if Länsförsäkringar’s view on customer service corresponds with the customer’s view and whether there are any signs of strategic drift. The empirical data was collected in form of a case study. This was achieved by studying Länsförsäkringar’s …
En studie om förutsättningar för medicinsk turism i Sverige
International trade in services has increased over the past 30 years as a result of progress in information and communication technology, increased focus on services from the manufacturing sector and the establishment of trade associations. The international market for …
… The thesis aims to identify thebarriers to implementation of IT services within the public sector and providessuggestions on how these barriers can be overcome.In order to for fill the study aim we conducted a case study based on interviews withprofessionals representing the …
