Uppsatser om service sector

207 uppsatser · sida 7 av 14

I medborgarnas tjänst?:En studie om avregleringens effekter på ansvarsfördelningen mellan offentliga och privata aktörer inom tre samhällsviktiga serviceområden i samband med orkanen Gudrun

Kandidatuppsats · Lunds universitet

… between private and public bodies, primarily within three important service areas, can be visualised in light of the fact that they have experienced different forms of readjustment. We have chosen to study this by looking at the restoration work taking place after the hurricane …

Tjänstegarantier

en fallstudie inom tandvården

Kandidatuppsats · Luleå

… guarantees and how they motivate their guarantee obligations. We found that service guarantees? shaping and application should be simple and obvious. The guarantees should also be reasonable in relation to the situation. Furthermore we found that the purpose with service …

Kunden i centrum

att nyttja potentialen i den interna förmedlingen av kunder

Examensarbete · SLU

… with offices located all over Sweden. The corporation offers a wide range of services and a lot of the customers are small businesses active within the green sector. An analysis of the corporation made in 2006 showed that one of LRF Konsults weaknesses is that many customers are …

Lojalitetsskapande hos anställda på fristående hotell

Kandidatuppsats · Södertörns högskola

… mix, it is also required a bigger focus on the personnel. Trained and service aimed employees are service companies' intangible assets and they become more important. Globalisation and internationalisation has however contributed to that the labor market has become more open …

Kundcentrerade miljöåtgärder - En studie av Pan Nordic Logistics kunders krav på miljövänliga transporter

Customer centered environmental measures - A study of Pan Nordic Logistics customers demand for environment-friendly transport

Kandidatuppsats · Högskolan i Jönköping

Traditional product features such as price, quality and supply service have been extended and nowadays includes environmental aspects as well. It raises new and increasing demands on haulier companies. The transport sector is responsible for a large part of the pollutants …

Slaget vid Sekigahara 1600

En historiografisk undersökning

Kandidatuppsats · Stockholms universitet

… as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? …

Marknadsföringen biblioteket

En fallstudie av Broby bibliotek

Masteruppsats · Uppsala universitet

… as it's presented by Philip Kotler. Because the library can be seen as a service oriented organization Christian Gronroos theory of marketing in the service industry also has been used. A case study of the public library in Broby was made to illustrate how the public libraries? …

Framgångsfaktorer i e-handelssektorn

Kandidatuppsats · Linnéuniversitetet

… field of interest. Furthermore the purpose is to analyze how relationships, service and value in the e-commerce sector and how they are connected to each other. Method: The research has a qualitative approach in order to interpret and create a greater understanding of the …

GAP i efterfrågan

En undersökning om efterfrågan på miljövänliga transporter

Kandidatuppsats · Södertörns högskola

… (2012) identifies a set of gaps between supply and demand of green logistics services. This paper aims to address what it is that affects the demand for these alternative solutions and what could be done to increase the usage of them, thereby decreasing this gap …

Oskäliga villkor för utvidgade nybilsgarantiers giltighet

I konsumenternas eller konkurrenternas intresse?

Magisteruppsats · Linköpings universitet

… new car warranty. However, some manufacturers demand that the car has to be serviced by an authorised repairer for the validity of an extended warranty. In the thesis I analyse whether such a contractual term is incompatible with today’s legislation and I argue for when such a …

EC Legal Regulation of the Insurance Market; Challenges of Integration

Magisteruppsats · Lunds universitet

… EU legal framework for the insurance industry embraces the Treaty freedoms of services, establishment and capital, the EC Directives and the ECJ case-law. The present thesis identifies numerous factors that hinder the Community insurance market integration and offers possible …

Får bemanningsanställda plats på lagret?

Magisteruppsats · Göteborgs universitet · 2011

… about the factors that affect how staffing employees integrate into the service purchasing companies as well as deepening the understanding of the opportunities these companies have to increase integration in a cost effective manner. The study approaches the problem, by looking …