Uppsatser om service quality

460 uppsatser · sida 16 av 31

Prototyping of a mobile, Augmented Reality assisted maintenance tool

Masteruppsats · Linköpings universitet

… a prototype for an augmented reality application that isaimed to support service technician when performing service and maintenance of machines andengines. The prototype will be used for investigating what technical limitations there is and toestablish basic usability for the …

Samverkan och stöd för närstående till personer med schizofreni

Magisteruppsats · Uppsala universitet

… schizophrenia have experienced collaboration andsupport from mental health services, and what requests they might have for the futureregarding the design of collaboration and support. Method: Qualitative approach. Interviewbased study with qualitative content analysis as a …

Referensarbete i Sverige och Tyskland ? en jämförelse

Magisteruppsats · Högskolan i Borås · 2014

… relatively early. But only little has been done over time to develop this service. Germany has only recently been orientating itself away from a collection-oriented to a service-oriented library. Reference work was therefore established relatively late in German libraries …

Industriforskning och informationssökning

en användarstudie av en grupp forskare vid ABB Corporate Research

D-uppsats · Högskolan i Borås

… seldom search the information in databases on their own but apply for the service to the professionals in information retrieval within the company. The conclusions are that the ability to value information is crucial. The choice of source of information depends on the situation …

Marknadsundersökning av John Deere slåtterkross 730/735 :

Examensarbete · SLU

… kind of moco. The strength for this moco are god quality and the dealers god service support. The most important weakness about this moco are that the machine came out late on the market, compared to other mocos on the market. I think it´s important the have in mind that the …

Tjänstekvalitetens betydelse för turistföretag

Kandidatuppsats · Luleå

… employed at another camp site. The questions were based on customer needs, service quality and dissatisfaction. The study gave us some useful aspects. The respondents told us that it was very important to the tourist providers to listen to the customer´s specific needs and to …

Svenska livsmedel - varför?

restaurangers, grossisters och offentlig upphandlares inställning till livsmedel från Sverige

Examensarbete · SLU

… really appreciate from primary producers are high quality, high level of service with frequent deliveries, convenience and competitive prices on the products. To be able to put on high price values on raw food the guest must feel a immediate association with these values in for …

Borta bra men hemma billigast?

En studie av vad som påverkar socialsekreterares val av insatser i Karlskrona och Karlshamns kommun

Kandidatuppsats · Lunds universitet

… factors concerning social workers in two different municipality social services, Karlskrona and Karlshamn, working with cases of youth drug abuse. We wanted to see what affects social workers in their choices of assessments of youth drug abusers. We wanted to find out whether …

Intern marknadsföring inom hotellbranschen

en fallstudie av två hotell

Kandidatuppsats · Luleå

… employee turnover rates, increased employee job satisfaction and high quality services. The study also showed that the hotel industry is working with internal marketing by recruiting and educating employees, establishing a good communication in the company, improving the work …

Miljökonsekvenser av dagvattendamm i Skebäck, Örebro

en fallstudie hur miljöpåverkan av en dagvattendamm intill ett Natura 2000-område kan bedömas

Examensarbete · SLU

… effects occurs mainly depends on how the project is carried out and how the service of the pond is managed. The negative impacts can be minimal if measures are drawn. An important measure for project success and preventing damage is to obtain a management plan that regulates …

Kontrollmodell för kvalitetssäkring av professionella tjänster

Magisteruppsats · Uppsala universitet

För ett serviceföretag är det väsentligt att kunna leverera tjänstekvalitet för att tillfredsställa kunden. Tjänsternas immateriella produktkaraktär gör det emellertid svårt för serviceleverantören i allmänhet och professionella tjänsteleverantörer i synnerhet att säkerställa …

Val av fastighetsmäklare

En jämförelse småstad/storstad

Kandidatuppsats · Högskolan i Gävle

… that the essay is based on is largely derived from communications within the service industry. We describe the nature of the services offered, interactive and external communications, quality and customer satisfaction. The conclusion demonstrates that it is the estate agent’s …

Design av fönsterinfästning i väggar med tjock värmeisolering

För god funktion med avseende på fukt, värmeisolering och estetik

Examensarbete, grundnivå · KTH

… to be more safety and faster the need of DFSS arise as a product, process and service development concept in the organisations. Design for Six Sigma aims to improve and structure the development process of an organisation and consider the application of the innovation problem …