460 uppsatser · sida 15 av 31
vilka faktorer spelar roll vid beslut om gravskötsel?
… be that make the person responsible for the grave sign up for grave gardening services by the church or to maintain the grave by him- or herself. There has been almost no research done within this subject. This study has been made by a qualitative research method and interviews …
The public service within health and care has changed remarkably during the last 30 years. It has been inspired by management ideas from profit-making businesses. Those thoughts are an umbrella term called Nex public management. In what way has New public management influenced …
En jämförelse av skola och omsorg mellan Sverige och Virginia (USA).
… undvika att göra jämförelser. Ämnet för uppsatsen landade i en jämförelse av serviceerbjudanden med skola och omsorg som tillämpningsområde. Syftet med uppsatsen är att med marknadsföring och service management som teoretisk bas beskriva och analysera serviceerbjudandet gentemot …
? En fallstudie hos den Nya Zeeländska mediebyrån Carat
… oss ett gap som behöver fyllas, speciellt när vi forskar kring ämnet lean på servicemarknaden, där det finns mindre gjord forskning än på produktionsmarknaden.Problemformuleringen blir därför: Hur kan lean påverka den interna varumärkesutvecklingen i serviceföretag?Metoden vi …
<em>Betydelsen av leverantörens corporate image vid köp av kunskapsintensiva </em><em>IT-konsulttjänster.</em>
… Critical conditions to become an attractive supplier of knowledge based IT-services in the B2B market are many. Besides the fact of supplying a service of high quality one must as a supplier communicate values which are understandable and desirable for a new buyer. Buying a …
En kvalitativ studie av socialtjänstens arbete med långtidsarbetslösa i två kommuner/stadsdelar
… but involves a wide range of issues. Along with other actors, the social services are obliged to support the long term unemployed to find a job. The aim of this study was to describe and analyze the work done by social workers towards the long term unemployed, 25-49 years old …
… får ett bra erbjudande från en konkurrerande bank. Kunderna värdesätter en hög servicenivå och anser att det är mycket viktigt att kunna ha förtroende samt känna tillit till sin bank.
… an area of occupation but also an area of business. In a business the customer service is its identity and brand and more importantly what makes the client choose and recommend the clinic to other potential customers. The licensed veterinary nurse is habitually the one who first …
… if it has influenced the ability of the landscape to produce ecosystem services related to nutrient removal. These services will continue to be produced as long as the system is stable and resilient, but when landuse changes and manure from horses increases it will lead to …
Fast fashion och kundbemötande ” Vad är viktigt i kundbemötandet för Gina Tricot”
… av de omdiskuterade attributen. Där modebutiker bör satsa på att förbättra sin servicekvalitet genom att ge en högre nivå i sitt kundbemötande för att öka kundlojaliteten och konkurrenskraften. Enligt en mystery shopper undersökning av Nylund (2012) visade det sig att många …
En studie om webbaserade resemagasin
… to examine online travel magazines as an information source and as a virtual service scape. The traditional travel magazines are facing a change due to the technological development and the web has become an important platform for both customers and companies. The virtual …
-En kvalitativ undersökning om samverkan mellan skola och socialtjänst
… was to enhance the understanding of the interaction between schools and social services. The study would also contribute to better understanding of what is considered work and burst in the interaction between the two, and examine the underlying factors for this. The study's …
En kvalitativ studie om hur TV-programmen Gokväll, Mitt i naturen och Plus använder sociala medier
… own application. The programs appear on the channel SVT which is partof public service in Sweden. With that come guidelines, which the programs need to follow.One of them is that they have to use at least three social media channels to avoid favoring ofone special brand or …
Lustfull relation eller obalanserad soppa?
… how it takes shape in the relationship between first-line managers in human service organizations. Shared leadership is seen as a complement to the traditional one-man leadership and briefly means that two managers share the role that usually is held by a single leader. The …
En studie om förutsättningar för medicinsk turism i Sverige
International trade in services has increased over the past 30 years as a result of progress in information and communication technology, increased focus on services from the manufacturing sector and the establishment of trade associations. The international market for …
