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Sambandet mellan arbetstillfredsställelse, syskonplacering och spänningssökande
ABSTRACT The aim of this study was to examine the relationship between job satisfaction, birth order and sensation seeking. The sample consisted of 179 jobholders in four different organizations in southern Sweden, with an average age of 44 years (SD = 12,12). A questionnaire …
Kund- och partnererfarenheter gällande Microsofts CRM-system - Microsoft Dynamics CRM
What is customer satisfaction and when does it occur? Microsoft’s customers and partners state that product quality is the strongest driver for customer satisfaction. To be able to increase customer satisfaction Microsoft must know how their partners and customers define product …
The purpose of this study was to examine the relationship between job satisfaction and leadership style as well as participants' perceived leadership style and job satisfaction. Sixty-two participants answered a questionnaire containing 56 questions regarding perceived …
en jämförelse mellan bolags- och entreprenörslag
… aim of this thesis was to investigate the factors that create stress and job satisfaction as a forest machine operator. The study was performed as a comparison between forest companies own harvesting teams and entrepreneur teams to investigate if there are any differences in …
En jämförelse mellan kvinnliga och manliga industriarbetare på två avdelningar
… present quantitative study was to examine gender differences in perceived job satisfaction in two departments, with different work patterns, in a Swedish manufacturing industry. The questionnaire contained 30 statements and five background questions. The questionnaire was …
och dess inverkan på <br /> kundnöjdheten
… at a highly competitive market where it is important to achieve high customer satisfaction if they want to attract customers and stay competitive. Some studies suggest that the gap between customer expectations and perception within the five quality dimensions influences the …
… explain the role of fear arousal when combined with the concept of customer satisfaction and retention in one marketing strategy. The major theories applied are the concept of fear appeals and the concept of customer satisfaction & customer retention. We chose to conduct our …
en fallstudie på Handelsbanken och Skandinaviska Enskilda Banken i Skellefteå
The purpose of this thesis was to study local bank offices work with customer satisfaction. A case study concerning two local bank offices was made, the cases were based on interviews with the managers at the bank offices. The research questions that we wanted this thesis to …
En marknadsundersökning av bankens företagskunders attityder
… Pia Lindell Key Words: relationship marketing, finance industry, customer satisfaction, customer loyalty Purpose: The purpose of this essay is to try to identify those factors that lead to customer satisfaction and customer loyalty among the corporate customers to Bergslagens …
… för att utveckla utbrändhet. 21,9 % låg under referensvärdet för Compassion Satisfaction, vilket innebär att man ej känner sig tillfredställd med sin arbetssituation. Risken för Compassion Fatigue och utbrändhet var lika för de båda grupperna, men värdet på Compassion …
… mer förståelse för detta fenomen. The aim of this study was to measure the job satisfaction of managers in Swedish elderly care, and examine whether there were any differences between managers in the private and public sectors. A nationwide online survey (N=104) was executed …
… mer förståelse för detta fenomen. The aim of this study was to measure the job satisfaction of managers in Swedish elderly care, and examine whether there were any differences between managers in the private and public sectors. A nationwide online survey (N=104) was executed …
Sambandet mellan personlighet, yrkesval och arbetstrivsel
… investigated the relation between Extraversion and Conscientiousness with job satisfaction and job selection in the two occupational groups of telemarketing and administration. The study also set out to explore the relation between social desirability as assessed with an …
… as a supportive environment. The purpose of this study was to describe job satisfaction among employees and to analyse a possible connection between job satisfaction and employees experiences of SOC. The approach in this study was quantitative and the method used was a …
… The aim of this study was to investigate and compare long-term health and job satisfaction as measures for work-related health. The material and method used was a quantitative cross-sectional study with a structured questionnaire. The data collection was done within a municipal …
