909 uppsatser · sida 4 av 60
En kvantitativ studie av hur tatueringar på butiksbiträden påverkar kundnöjdhet
… is to evaluate whether or not tattoos have an impact on perceived customer satisfaction. We constructed an experiment where a service worker's physical appearance was manipulated. Our result indicates no significant impact of tattoos on customer satisfaction. However, the thesis …
En utredning om åtgärder på en industrifastighet
… the energy loss. A good working environment is essential for customer satisfaction when indus-trial buildings are used as offices. The investigation was carried out through a literature review, oral sources and interviews with tenants. In order to improve the condition of the …
… frågor om Röda Korset samt 26 påståenden från mätinstrumentet volunteer satisfaction index. Resultatet från studien visade att variablerna, feedback från frivilligledaren, Röda Korsets utbildningar och volontärers trauman relaterade starkast till arbetstillfredsställelse …
Betydelsen av Kultur utifrån Nationalitet, Lingvistik samt Organisation i Multinationella Team
… to say something about how this type of team´s efficiency; when it comes to satisfaction and performance; was affected by national and linguistic heterogeneity within the team. While analyzing differences between the teams? efficiency when it comes to satisfaction and …
… input. More specifically, the study focuses on how perceived justice, customer satisfaction and loyalty are affected depending on the customer's input and received treatment. An experimental study with 263 respondents showed that the perceived justice and loyalty intentions …
-Karaktärsstyrkors samband med psykologiskt välbefinnande, arbetstillfredsställelse, harmonisk- respektive tvångsmässig passion och stress
… the relationship between character strength and psychological well-being, job satisfaction, harmonious- and obsessive passion and stress. The results showed that wisdom, kindness, social intelligence, curiosity, hope, creativity, spirituality and love was positively correlated …
… using the theoretical concepts of empathy, compassion fatigue and compassion satisfaction. Nine qualitative interviews with health care professionals were conducted and the material was analyse dusing thematic analysis. Results were deductively found in thematerial, using the …
En vidareutvecklad modell baserad på modellerna American Customer Satisfaction Index (ACSI) och SERVQUAL
… är vedertagen för mätning av servicekvalitet och modellen American Customer Satisfaction Index (ACSI) är vedertagen för mätning av NKI. Detta har legat till grund för arbetets problemformulering och syfte. Syftet med arbetet är att skapa en vidareutvecklad modell för mätning av …
… as a supportive environment. The purpose of this study was to describe job satisfaction among employees and to analyse a possible connection between job satisfaction and employees experiences of SOC. The approach in this study was quantitative and the method used was a …
Servera R&S AB is Sweden’s largest wholesale company within the restaurant and food service industry. Servera R&S AB is the daughter company to Axel Johnson AB, which in turn is a part of the Axel Johnson Group with Antonia Ax:son Johnson as the owner. Servera is a nation wide …
samtalets betingelser för handledning under verksamhetsförlagd del av lärarutbildning
This article elucidates the professional dialogue between student teacher and supervisor and it´s conditions as a supervising method in professional academic education. The aim of the study is to discuss how students articulate the conditions of the professional dialogue and the …
… visited several times in Härnösand, mainly to discuss the generated concepts with the supervisor and perform tests on the prototype. The supervisor has been involved and contributed important suggestions and comments. At the beginning we generated a number of different concepts …
en specificering och jämförelse av tillgängliga mätsystem
… (MSGC12) which was a unit in the Innovation and Design Engineering program within the Faculty of Technology and Science at Karlstad University. The client was Crem International AB, a company located in Åmotfors that develops the design, manufactures and markets coffee machines …
… (MSGC12) which was a unit in the Innovation and Design Engineering program within the Faculty of Technology and Science at Karlstad University. The client was Crem International AB, a company located in Åmotfors that develops the design, manufactures and markets coffee machines …
… (MSGC12) which was a unit in the Innovation and Design Engineering program within the Faculty of Technology and Science at Karlstad University. The client was Crem International AB, a company located in Åmotfors that develops the design, manufactures and markets coffee machines …
