761 uppsatser · sida 34 av 51
… who are supposed to follow these. Safety comes first, tracking of components, Service Bulletins which are recommendations from the manufactures and Airworthiness Directives which are demands from the authorities, these need to be updated at all time and everything that is done …
… Insourcing av stödtjänster bidrar till att ett företag återfår kontrollen av servicerelationer, kompetens och kostnader. Genom denna kontroll stärks kärnverksamheten.
… Maria Löhr Handledare: Jörgen Eksell och Veronica Åberg Nyckelord: Kvalitet, servicekvalitet, kvalitetsarbete, O´Learys, mystery dining, mystery shopping, utbildning. Problem: Kvalitet i ett serviceföretag går endast att mäta i vissa avseenden. Problematiken uppstår eftersom …
Idag används empowerment av olika serviceföretag för att förbättra gästens upplevda servicekvalitet och för att skapa ökat engagemang och självförtroende hos de anställda. Det sägs finnas ett gap i den upplevda servicekvaliteten mellan olika aktörer i ett servicemöte, det vill …
en fältstudie
… assistance of the Swedish Board of Agriculture and the Swedish Animal Health Service. 36 beef producers were visited. 16 herds were producing young bulls, 11 herds were producing barley beef calves, one herd was producing bullocks, three herds were producing both young bulls and …
… in Umeå during the autumn of 2008 and winter of 2009. SWECO Systems is a service provider effective in the areas of electricity, controlling and heating and sanitation. The demand for this thesis arose when SWECO Systems identified that the way their customers make business had …
En undersökning som fokuserar på de lokala relationerna i en globaliserad värld
… We have used a theoretical frame of reference based on relationship marketing, service marketing, brand management and market communication. We compared the literature with the collected empirical data to come up with our own conclusions about local relationship marketing. The …
Dess för- och nackdelar
… management perspective the self scanning system has contributed with a higher service but to a high cost. Furthermore has the self scanning system reduced the work load for the personnel but increased the stress factor. The customers on the other hand have experienced the self …
… manufacturing of radar and sensor systems they also provide different types of service concepts. The business unit has 50 years of experience within the area of developing radar systems and is considered to be one of the market leaders. When applying an assemble-to-order …
? intervjustudie med sjuksköterskor i ambulans
The prehospital management of patients with acute myocardial infarction (AMI)now includes 12-lead electrocardiogram transmission directly from the ambulance to hospital.If the ECG shows ST-elevated myocardial infarction the patient should be transported directlyto a hospital …
… part of an initial step of a collaboration between Skansen and Kenyan Wildlife Service (KWS) and constitutes of an inventory of the Nairobi Animal Orphanage run by KWS. Animal Orphanage takes care of orphaned and injured animals arriving from throughout Kenya. The project …
livsmedelskagstiftning och livsmedelskontroll ur verksamhetsutövarens perspektiv : en kvalitativ studie genomförd i kommunala skolkök
… part of an initial step of a collaboration between Skansen and Kenyan Wildlife Service (KWS) and constitutes of an inventory of the Nairobi Animal Orphanage run by KWS. Animal Orphanage takes care of orphaned and injured animals arriving from throughout Kenya. The project …
focusing on Congo Grey African parrot, cheetah and rehabilitation
… part of an initial step of a collaboration between Skansen and Kenyan Wildlife Service (KWS) and constitutes of an inventory of the Nairobi Animal Orphanage run by KWS. Animal Orphanage takes care of orphaned and injured animals arriving from throughout Kenya. The project …
Intern kontroll handlar om att ha verksamhetens riskområden under kontroll. Brister i intern kontroll kan leda till ett ineffektivt arbete och riskera att utsätta verksamheten och därmed dess aktieägare för risk. När Svensk Kod för Bolagsstyrning (Koden) infördes i juli 2005 var …
Intern kommunikation av varumärket inom hotellsektorn
… much of the hotels. This creates a possible tension since those delivering the service often are staff with limited brand awareness while at the same time the hotels are dependent of a constant brand delivery to create a sustainable brand image. The study has been made through a …
