Uppsatser om it service management

761 uppsatser · sida 18 av 51

Business Intelligence i SharePoint

Kandidatuppsats · KTH

… database, spreadsheets, Outlook etc.) but also SharePoint development and services like support, documentation etcetera. We have investigated the functionality in SharePoint and MS SQL Server and have also evaluated which possibilities these platforms offer in terms of creating …

FN:s Barnkonvention och flyktingbarn

Hur implementeras FN:s Barnkonvention i förhållande till ensamkommande flyktingbarn?

Kandidatuppsats · Södertörns högskola

… non-profit level by using three actors. The actors are the Swedish immigration service, Stockholm social service and the NGO Save the Children. The study is a qualitative case study that uses interviews with representatives from the three actors. The study examines how the …

Patologiskt samlande -en funktionsnedsättning

<em>En kvalitativ intervjuundersökning om professionella aktörers erfarenheter av arbete och hjälp i förhållande till patologiska samlare. </em><em></em>

Högskoleuppsats · Stockholms universitet

… that nine professionals, three from each field of psychiatry, social service, and housing have from working with people with hoarding disorder, and their view on help. The main difficulty when working with hoarding disorder is described as lack of insight and understanding of …

Lagerstyrning vid Frigoscandia Freezer AB

Masteruppsats · Lunds universitet

… L group and it consists of stock items because it offers the customers good service at a cheap price for the company. For every group there are suggestions of how they can be controlled and followed up. When categorising the items we presumed that the A group was the most …

Marketing tools in grocery retailing, do they affect store loyalty?

Magisteruppsats · Lunds universitet

… have not helped enhancing loyalty between 2004 and 2007. Between these years, service quality has the most affect on loyalty. Self-scanning as an effective marketing tool could be questioned, the relation in this study is not supported

Teknologibaserad självbetjäning - En lojalitetsskapande funktion?

Magisteruppsats · Lunds universitet

… ur ett beteende och attitydperspektiv samt TBSB-faktorers påverkan på servicekvalitet och kundtillfredsställelse. Utifrån dessa två teoridelar har vi sedan härlett en sambandsmodell vilket utgör grunden för en rad testbara hypoteser som vi sedan utgår ifrån när vi gör analysen …

Marknadsföring av licensierade e-tidskrifter på akademiska bibliotek

D-uppsats · Högskolan i Borås

… resources. The literature also discusses management of electronic library services. The survey shows that web-sites, information desks and education are mostly used to inform the users about e-journals. These are very important marketing channels for the Libraries. Libraries …

Den initiala fasens betydelse vid organisatoriska förändringsprocesser

Magisteruppsats · Lunds universitet

… undersöka och analysera initialfasens betydelse i en förändringsprocess i ett serviceföretag, med fallföretaget Serviceshop som exempel. Vår ambition är att nå ökad förståelse för faktorer som är avgörande för en lyckad initialfas i en förändringsprocess. Uppsatsen visar att …

Teknologibaserad Självservice - Ta gräddfilen i butiken?!

Kandidatuppsats · Lunds universitet

… system och metoder fram. Detta är en genomgående trend inom både handel och serviceindustrin i allmänhet. För att förbättra såväl produktivitet som kvalitet involveras kunderna i allt större utsträckning i serviceprocessen till exempel genom olika former av självbetjäning …

Adaptive QoS Management in Dynamically Reconfigurable Real-Time Databases

Examensarbete, grundnivå · Linköpings universitet

During the last years the need for real-time database services has increased due to the growing number of data-intensive applications needing to enforce real-time constraints. The COMponent-based Embedded real-Time database (COMET) is a real-time database developed to meet these …

EC Legal Regulation of the Insurance Market; Challenges of Integration

Magisteruppsats · Lunds universitet

… EU legal framework for the insurance industry embraces the Treaty freedoms of services, establishment and capital, the EC Directives and the ECJ case-law. The present thesis identifies numerous factors that hinder the Community insurance market integration and offers possible …

FOREIGN DIRECT INVESTMENT OF SWEDISH FIRMS TO THE CHINESE MARKET

Magisteruppsats · Lunds universitet

… from different sectors such as technology, manufactory production, consumer, service industries and so on, had started their investments in China. China has become the first choice for global manufacturing due to the huge market, continuous economic growth, stable political …