Vägen till rätt information. - En studie av informationsbehov hos personer som arbetar med information i olika verksamheter
The purpose of this Master thesis is to examine theinformation use and information seeking behaviour amongpersons who actively work with information. For this study,interviews have been conducted with a group of six personswho work with information in information intensiveorganizations. The aim is to answer the following questions:What kind of information is connected to the respondents?work tasks? What is the purpose of their search forinformation? Which information sources do they use and whatkind of information sources do they demand? The theoreticalframework consists mainly of Wilsons information needs andinformation seeking model.The results of this study show that none of the respondentshad any strategic model for their work with information. Theinformation that the respondents were searching for is ofdifferent content and depends on the organization in which therespondent operates. There were six different purposes of theinformation search: to stay up to date, to prepare for work, todevelop work, to plan work, to make decisions and performwork tasks. The sources of information used by therespondents were the following: library, books, databases,Internet, contact/network and different types of newspapers.The information sources that were most frequently used werecontact/network, newspapers and Internet. Finally, therespondents had a demand for the following additionalinformation sources: an extra person who could help with thework related to information, different kind of information portals and information which has been filtered and prepackaged.