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Twittra, gilla, mäta - En studie av åtta företags arbete med sociala medier


This thesis investigates and analyses the social media strategy of eight companies. How the companies measure and evaluate their activity and investments in social media channels in general, and Facebook in particular is studied through qualitative interviews. The findings are then compared and analysed. Findings indicate that companies' social media presences to a large extent are dependent on individual employees with high levels of interest for the area and that companies that have integrated social media into their others operations see more value from their efforts.

Författare

Hanna Metsis

Lärosäte och institution

Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

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Detta är en C-uppsats.

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