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Trafikinformation via SMS


Abstract The technology has made it possible for you as a train traveller to be available in other places than stations and on the train. You now have the possibility to communicate by the phone or through the Internet to get information about the train you want to take. Development in mobile technology gives us new possibilities to communication. We want to find out whatever SMS would be a suitable approach to inform passengers about delays. The problem formulation is ?If the technology is available to inform the passengers about delays in an more effective way than today, then why not use it? The ?Kustpilen? that operates in Blekinge and Skåne is the case for our study. To obtain a broad perspective of the problem we will be in contact with travellers as well as with the organisations, which will be involved in a feasible SMS-service. To start with, we will gather information from different literatures to provide the reader an insight in the subject and try to obtain an image of how the technology of SMS is suited within the area of traffic information. The communication with the organisations will go through interviews. This way we are able to form a better understanding about existing problems for present system to take an SMS-service in use. The result demonstrates the travellers to be very positive to SMS. What concerns the travellers mostly is that the operators, which supply the service will not manage to provide the information on time. Regarding the organisations, there is a need for changes within the system at Banverket, which communicates the information about the traffic, for a well working SMS-service to be able to take in usage. Banverket is alone to have information about the train positioning, which makes Banverket an important part of the system.

Författare

Andreas Johansson Niklas Arvidsson

Lärosäte och institution

Blekinge Tekniska Högskola/Inst. för programvaruteknik och datavetenskap

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