Sökväg för systrars befrielse. Informationsbehov och informationsanvändning på kvinnojouren Terrafem.
This thesis focuses on information seeking and use by volunteers and employees in women?s organisations helping women who have been subject to violence. These organisations for example provide help and support, legal assistance and temporary shelter. Semi-structured interviews were carried out with five women working in Terrafem, which is a women?s organisation directed towards women with a non-Swedish background. The aim of the study is to create an understanding for the specific information needs that the women working in Terrafem experience and the situations in which these needs are created. The focus has been on needs created in the contact with women seeking support in Terrafem, but also the general need for of keeping up with for example new research in the area of violence against women. My conclusions were that the informants found it important to keep up with areas like new research, feminism and conflicts in the world. They need information mostly in contact with the authorities and regarding questions about asylum seeking and other law related questions. They use mostly oral sources and Internet, but also newspapers, magazines, databases, libraries and their own collections of facts in folders. Lots of information pass between the women orally, between those who have been a long time in the organisation to those who are new, and also between women with special skills.