NetSök

Internet has made information more easy to get, but also more difficult to retrieve. There is a need for information retrieval systems that assure accurate, reliable and up to date information. Quite a number of both commercial and non commercial search services has been developed on the Internet. We have made a qualitative study of one for-pay product in particular, NetS k, produced by BTJ (Bibliotekstj nst), Lund. It is a database that contains collected, evaluated and classified links, and is especially developed to suit public librarians in Sweden. The main purpose of our investigation was to investigate the need and use of such a reference tool and in what ways it was especially suitable for the reference desk work situation. Therefore, we have made a qualitative questionnaire survey in ten public libraries and interviewed thirteen librarians. The analysis shows that public librarians in general suffer for a lack of time to investigate Internet. They prefer bookmarks, link collections and subject-based databases. They see NetS k as a high qualitative made database, though as of yet too small and too expensive, compared with practically equal, but free information on the Internet. In the future it might be a necessity to use for-pay search tools, but at the moment they seem to manage the Internet without them.

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