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Kunskapshantering inom växande IT-bolag. En kvalitativ fallstudie på ett mindre IT-bolag


This paper intends to examine the knowledge challenges in small IT companies which is going through rapid growth. The movement of information and knowledge is a social and very complex process. The challenge for technology is the social as information and knowledge requires. To believe blindly that technology will solve the problem is what many people think. In order to understand how technology can support information and knowledge management one needs to understand what information and knowledge is. By ignoring this, technology might not be used and the company will be left out on excessive investments.This is a qualitative case study of five interviews in a small IT consulting firm. Our empirical results show that there are many knowledge-related challenges for a growing IT company. The underlying challenge we found in our study was that our studied company does not realize how important it is with knowledge management. This is because the company choose to focus more on other activities instead of their internal needs. We want to address smaller IT companies going through growth to safeguard its own organization and think long term. We also believe IT can be used as a tool for knowledge management, provided that it is considered the importance of knowledge management, its culture and information and knowledge management.This report is written in Swedish.Keywords: Knowledge management, content management, intranet.

Författare

Patrik Evertsson Jonas Lundin-Selander

Lärosäte och institution

IT-universitetet i Göteborg/Tillämpad informationsteknologi

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