Kompetenshanteringssystem i användning En beskrivande studie om hur ett kompetenshanteringssystem används i medarbetarsamtal inom en vård och omsorgsorganisation
In recent years, Information Technology (IT) has gained more importance in workinglife. More and more organisations has shown an interest about how technology can beused to manage the competence of the employees, and how IT can contribute to thedevelopment of the organisation. In order to achieve this, there is a need for suitabletools to support this process. Even though the implementation of competencemanagement systems (CMS) is a highly up to date question for many organisations,there is a lack of scientific reserach concering this area. This study will contribute tothe research area by examining how CMS is used by employees in daily working life.The manager and the employees in a healthcare organisation in Sweden were observedduring appraisals in order to observe how they used the CMS to evaluate competence.The appraisals were considered a suitable place for studing CMS in use within anorganisation.By using theoretical perspecitves such as the Sociomateriality and Situated Learning,the study can contribute to the knowledge of the entanglement between technologyand working practice. These theories can provide us with interpretive explanationsabout how the employees of an organisation use the technology. The result of thisstudy shows that the appraisals are conducted based on the competence managementsystem.The manager and the employees of the studied organisation did few changes tothe materialality of the CMS, which implies that they did not adjust the system to suitthe work practice, rather they have adjusted the work practice to be in line with the materiality of the system.