-Jag kan detta, vad kan du?
Ledares och medarbetares uppfattning om kunskaps- och informationsöverföring i ett produktionsföretag
KnowledgeInformationKnowledge managementKnowledge sharingKnowledge transferOrganizational cultureMotivationKunskapInformationKunskapsöverföringOrganisationskulturMotivation
Introduction: More and more companies have realized that keeping and using the knowledge in their companies is getting more important to get or keep a competitive advantage. The companies? organizational culture and knowledge management are essential to create knowledge transfer. Also that the employees and the leaders of the company knows how knowledge- and information transfer arknkoe done best for them. That is why we chose our purpose to be:The aim is to understand the differences between managers and employees perception about knowledge- and information transfer in a manufacturing company. Methodology: A qualitative method with an abductive approach has been used in this thesis. We had our focus on one specific company so we chose to do a case study with semi-structured interviews and observations. We did five interviews where two was with leaders and three with employees. In addition to this we did two observations.Theory: The different theories for this study are mainly about information, knowledge, knowledge transfer, organizational culture and motivation.Analysis: The analysis is about managers and employees perception about information, knowledge, knowledge transfer, how they get motivated and how the culture of the company affects this. The empirical material is analyzed with the previous theories to get a conclusion.Conclusion: The perception of information- and knowledge transfer differs between managers and employees mostly when it comes to working-process and motivation to knowledge transfer. With more standardization the employees get more stressed and less motivated. They believe that this leads to their knowledge to be less important and that the knowledge is transferred less. The employees believes that motivation to knowledge transfer should be prioritized but the managers believe that the motivation should be a part of the job.Reflection and further research: For further research it would be interesting to investigate how ?newer? employees at the company see the subject of knowledge- and information transfer to get another perspective. Also how companies can work with lean-production but still make the employees to feel good about their assignments.