In 2005 a public housing company in Uppsala, Sweden introduced the service quarter host. The focus on comfort (life quality in American programmes) is similar to the non-tolerance programmes. The idea of non-tolerance derived from the theory of Broken windows. The purpose is to examine how the service works according to the theories of Broken windows and social control. The aim is also to examine if the manifest and the latent functions are the same in different areas.

Avdelningen Nuklearmedicin på Gävle sjukhus har problem med att deras befintliga ?Radiofarmakaregister? inte fungerar på Windows 7, som de håller på att uppgradera till. Därför har Gävle sjukhus utlyst ett examensarbete med syftet att lösa problemet med att programmet inte fungerar på Windows 7. Det här projektet gick ut på att utveckla ett nytt program från grunden med de krav sjukhuset ställde. Det nya programmet utvecklades i programmeringsspråket Java.

The purpose of this master thesis is to understand how busy moms experience their grocery shopping trips and the in-store environment. In gaining this knowledge, we aim at being able to suggest ways to improve the grocery shopping experience of busy moms; and present insights that can help food retailers in targeting this consumer group in-store. Methodology: We use an iterative approach, and work with photo elicitation interviews. We let our respondents capture their experiences in photographs, which then aid in recalling their memories in follow up interviews. Theoretical perspective: We base our theoretical perspective on environmental psychology where we use the original M-R model, and include personal and situational variables suggested by Bäckström and Johansson (2006); where the latter variable includes the views by Turley and Milliman (2000).

I dagens samhälle är det ofta viktigt att kunna använda datorer och internet för att göra olika vardagssysslor såsom hålla kontakten med släkt och vänner, kontakta myndigheter, utföra bankärenden och boka resor. Fortfarande finns det dock många som saknar kunskaperna att använda en dator, en grupp som är överrepresenterade bland dessa är pensionärerna.Det finns många olika operativsystem och vissa lämpar sig antagligen bättre än andra om man är över 65 år och saknar tidigare datorkunskaper. I denna rapport undersöks huruvida det klassiska skrivbordsgränssnittet i Windows är bättre eller sämre än det nya gränssnittet Modern UI som återfinns i Windows 8 och Windows RT. I studien ingick fem par pensionärer i åldrarna 71-87 som utvärderades med hjälp av samupptäckarmetoden.Resultatet av studien visar att inget av de två undersökta systemen är optimalt för denna kategori av användare men att många av de nyheter som introducerades i Modern UI såsom levande paneler underlättade testpersonernas interaktion med datorn..

Rapporten undersöker om det är möjligt att använda Clonezilla för distribuerad installation av Windows Vista som alternativ till Symantec Ghost. Ett ytterligare krav är att installationen ska vara automatiserad och inte kräva något extra arbete efter installationens slut. Dessutom ska datorerna vara redo att användas i en Windows-domän efter en färdig installation.Programmet Clonezilla är av typen open source och är fritt att använda medan Symantec Ghost är en kommersiell produkt som kräver flertalet licenser beroende på antalet datorer. Clonezilla körs i Linux och saknar grafiskt gränssnitt, Symantec däremot har ett eget gränssnitt för att överskådligt hantera datorer och distribuera operativsystem i välkänd Windows-miljö. Båda lösningarna testas under flera praktiska experiment i labbmiljö.

Warning-labels as a mean of communicating social responsibility in the store. Previous studies have shown conflicting results regarding the effectiveness of warnings-labels as a way of communicating health hazards to customers and making them more conscious about the risks and changing their behavioural intentions. The focus of this study is to shed some light on how the customers react to warning-labels with different levels of fear in the store atmosphere. The results of this study tells us that liking of the retailer and its image as being socially responsible is not enhanced by the usage of a warning-label. If the retailer decides to use a warning-label, in spite of this fact, the recommendation is to use a high level of fear if the purpose is to make the category seem more risky and make the customers want to change their behaviour.

Syftet med denna rapport är att påvisa vilka förändringar som kan ske när man byter version av ett operativsystem. Vi vill visa vilka förbättringar samt vilka problem som förändringarna kan medföra i en ny version. För att en ny version av vilken produkt eller programvara som helst ska ges ut bör användbarheten ha förbättrats. I denna rapport har vi undersökt vilka förändringar som skett mellan Windows 2000 Professional och Windows XP Professional, som är Microsofts två senaste versioner av deras operativsystem. Vi har utfört denna undersökning från ett användbarhetsperspektiv, där vi fastställer om dessa förändringar har ökat eller minskat användbarheten.

Background: Nespresso is a part of the Nestlé group and was founded in 1986, in the liaison of the revolutionary new method of brewing coffee. The idea was that everyone should be able to brew themselves a cup of espresso that would taste as if a professional barista had done it. Nespresso has now turned in to a new coffee culture. From the beginning Nespresso only sold their products via their club, Nespresso Club, but in year 2000 they opened their first store in Paris. The first store in Sweden opened year 2006 in Stockholm, followed by one in Malmö year 2012.

Purpose/Aim: The purpose of this thesis is to define and analyse how Swedish record companies work with digital musical content distributors. A more narrow aim is to show how the record companies and with the digital musical content distributors iTunes Music Store and Spotify create incentives for consumer?s to use legal digital music channels through the Internet. To further circle the core of the problem following questions have been asked: How does the record companies provide iTunes Music Store and Spotify with digital content and what is done by the record companies to retain control over the material? How do the record companies view digital musical sales and what incentives are given to consumers to buy music digitally? Finally, What position of power do iTunes Music Store and Spotify have on the digital content arena?Material/Method: The data collected for this thesis is retrieved through personal interviews with representatives from three of the four major record companies Universal Music, Warner Music and EMI and their Swedish branches.Main results: The consumer?s access to digital content through iTunes Music Store and Spotify is of the utmost importance and is a prerequisite.

This study examines if there are any behavioural differences in-store between consumers who choose a healthy product and consumers who choose a regular product. 540 observations were conducted were different variables were studied. Tthe results indicate that there are some variables that show a significant difference in behaviour at the point of choice between consumer who choose healthy products and those who choose regular products..

Context: Congruent ambient scents are not used extensively in marketing and there is only some research in this area within the Swedish retail. Moreover, there are not many studies that show how ambient scents influence customer behavior in a Swedish clothing store.Purpose: Examine and analyze which of the ambient scent vanilla and white orchid that suite and can provide a signature fragrance to the clothing store Kompaniet in Kalmar. The purpose of this study is therefore to compare how these scents affect the customers? behavior in the servicescape.Method: A deductive research strategy with an experimental design. The experiment was performed in Kompaniet in Kalmar.Theory: Our theoretical framework consists of sensory marketing, male and female shopping behavior, the sense of smell and ambient scent in the servicescape atmospherics.Results: Here we present a presentation of Kompaniets servicescape.

Retail marketing is a field with many different enbranchements. Some of these can be considered relatively well explored, while the lack of knowledge concerning others is almost total. For example, the existing knowledge regardng the possible impact that non-musical sound can have on the customer can be considered non-existent. With this in mind, the intention with the thesis was to closer investigate how non-musical sound can influence the customer's decision process and attitude in and to a grocery store. The authors started out with theories on associative networks and automatic processing.

The report analyses if some common problems can be avoided by using modern technology. As a reference system ?Fartygsrapporteringssystemet? is used. It is an n-tier web application built with modern technology at time, 2003-2004. The aim is to examine whether ASP.Net MVC, Windows Communication Foundation, Workflow Foundation and SQL Server 2005 Service Broker can be used to create an n-tier web application which also communicate with other systems and facilitate automated testing.

The purpose of this thesis is to investigate whether placement, using a special display, of ecological products, will have an effect on consumer buying behaviour and thereby sales of these products. When talking about sales we refer to the amount of ecological products that are being bought, habitual and unplanned, as a response due to the placement of the products in-store. To further elucidate the purpose, the thesis will focus on if the placement of the products itself will have an impact on the customers? attitude towards buying ecological products. A deductive approach was applied where we did a quantitative study using triangulation to receive data to reveal if the placement of ecological products had any effect on the sales of these products.

The aim of this paper is to define the perceived consumer values that physical record stores create in order to compete with other distribution technologies. A qualitative method has been used, based on interviews with managers of three records stores in Stockholm. Interviews with their customers have been conducted also. The content has been analyzed with passable theories and the two sources have been compared when adequate.The conclusion of the study is that the physical record stores create many different consumer values, and that many of these are hard to transfer to other distribution technologies. One of the most important values for the consumer is that the personnel have a broad knowledge about music.