America finds itself divided in the midst of strict abortion laws and a contentious presidential election. This era of polarization, raises the question of whether such a great division has permeated through to the U.S Supreme Court. This paper uses two dominant theories of legitimacy; traditional and ideological, respectively, to analyze and compare this issue. The theories are compared empirically by investigating the level of public trust across opposing political affiliations. Unlike most previous research, the results suggest that variation in trust aligns with the ideological distance to the Court between democratic and republican voters. Trust is also found to be dependent on whether the electorate agrees with the decisions of the court or not.

This study concerns paratransit service in a relatively small municipality in Sweden. The aim of this study is to describe the user's experience of paratransit service. The question formulation is mainly built around the user's experience of paratransit service and their view on what impact paratransit service has on their lives. The empirical data consists of ten interviews with ten different paratransit service users with ages ranging from 25-95 years. The data has mainly been analyzed through concepts of independence, empowerment and trust. The result of this study shows that paratransit service in many ways can be described as a crucial part of the users' lives.

The purpose of this study was to examine how commitment to a cause on a local basis had developed in four smaller groups during one decade. In 1996 I interviewed representatives in Åsele, Borrby, Hasslarp and Tving about their commitment and citizen initiative. Now, ten years later, I followed it up by interviewing them again. I wanted to know if the groups/associations still existed, if they had achieved their goals as they where pronounced ten years ago and how a strong commitment on a local basis can develop during ten years. Which phenomena decide whether the group develop or phase out? I use the term citizen commitment instead of citizen initiative to stress the fact that it is no longer an initiative but an on-going commitment.

In this paper I have conducted an analysis to critically examine survey questionnaire forms used in political research to measure trust and distrust. During the first step of the analysis I aimed to identify how the concepts where used in the forms. The second step involved examining if it was possible to relate the questions and items to five theoretical assumptions based on theories of trust (and distrust). The third step was to examine the quality of the forms, in relation to survey and questionnaire designs.The results of the analysis showed that the institutes that conduct the studies tended to use similar questions to measure trust. Some of the forms that where analyzed had very many questions, which could lead to exhaustion for those participating in studies.

    The purpose of this essay is to examine trust, or lack of trust, in the social services. Previous research considering this topic is limited, which, in our point of view, implies the need of further studies. A quantative method was used, consisting of an online questionnaire containing statements about the social services. The statements were designed using a five level Likert-scale which required the respondent to rate their level of agreement. The questionnaire was published on five webcommunities directed to parents.

The purpose of this study was to understand school counselors´ and teachers´ perspectives on the prevention of bullying in relation to social capital. The study was based on a qualitative process with semi-structured interviews from three teachers and three school counselors from three different schools. The main question was to find out teachers and school counselors perspectives of bullying in relation to social capital. The analysis was based on a theory that focuses on social capital, where trust and confidence as well as universal and selective interventions are important. Today, bullying is considered a serious and significant problem in school.

The aim of present study is to evaluate the work of the employees within the Addict Care field, how they experience their struggle as well as the significance of the interaction between the client and the employees. It takes a great deal of effort when facing individuals with alcohol ?and drug related problems. The focus should be on the occupational and individual qualifications, while there is legislation, regulations and ethical guidelines to be followed. Intending to comprehend these issues better several interviews were made with six employees within The Administration for the Social Services and The Addict Unit in Växjö area.

This thesis treats how accountancy companies works to maintain customer relations. This is getting more important in the accounting business because there are several inner and outer factors available that may affect customer relations in this business area. The main question with the thesis is: How works accountancy companies with keeping customers?The purpose with the research was to investigate and identify which inner and outer factors that may be important from a company perspective to keep customers. Another purpose was to investigate if there existed any differences between the companies in how they are handling different factors like for example a law change and how it could affect customer relations.

Försvarsmaktens nya personalförsörjningssystem har medfört utmaningar och aktualiserat frågor kring de nya personalkategorierna. Utifrån att personalkategorin specialistofficer i framtiden ska utgöra kontinuiteten inom förbanden är syftet med studien att undersöka specialistofficerens relation till arbetsgivaren Försvarsmakten. Arbetets ansats är att ge en ökad förståelse för specialistofficerens relationship commitment, dvs. engagemanget för själva relationen till Försvarsmakten.Studiens teoretiska ram bygger på Meyer och Allens konceptuella trekomponentsmodell om organizational commitment. Studien genomförs som en attitydundersökning i form av en enkät, med framförallt slutna påståenden men även två öppna frågeställningar där resultatanalysen innehåller både en kvantitativ och en kvalitativ del.Resultatet visar att specialistofficeren tillmäter den känslomässiga komponenten störst betydelse för relationen vilket bekräftar tidigare forskning avseende kännetecken förprofessionsyrken.

Denna uppsats handlar om de val som görs vid bevarande av historiska trädgårdar inom National Trust, en av Englands största förvaltare av historiska trädgårdar, samt hur dessa val påverkar den historia som berättas på platsen. De tre frågeställningar som behandlas i uppsatsen är: (1) Hur beslutar National Trust vilken historia som ska berättas på platsen? (2) Vilka riktlinjer och bevarandeprinciper ligger till grund för dessa beslut? och (3) Hur har National Trust omsatt riktlinjerna vid restaureringarna av National Trusts trädgård på Standen? Syftet är att synliggöra valen, på vilka grunder de fattas och genom att ställa detta i relation till hur den slutliga utformningen blivit få en bild av hur National Trust väljer att berätta en plats historia. I den första delen görs en genomgång av trädgårdsbevarandets historia inom National Trust, teoretiska begrepp samt riktlinjer och strategier som är aktuella i dagsläget. I den andra delen görs en fallstudie av en anläggning där det för närvarande pågår ett restaureringsprojekt, Standen. I den tredje delen diskuteras de tre frågeställningar mot bakgrund av litteratur, dokument, intervjuer och platsbesök. Genom att analysera hur förändringar har genomförts på Standen jämförs hur riktlinjerna och principerna implementerats och hur detta påverkar den berättelse som presenteras för besökaren. Slutsatsen från uppsatsen är att National Trust har genomfört ett omfattande förändrings-­ och moderniseringsarbete under 2000-talet som lett till att de lokala anläggningarna fått ett betydande inflytande över hur en plats betydelse uttrycks. National Trusts riktlinjer utgår från internationellt erkända dokument såsom Florensdeklarationer och Burra charter men de också utvecklat egna strategier för att öka det lokala engagemanget och tillgängligheten som framgångsrikt implementerats på Standen. Besluten om vilken historia som ska berättas har fattats i nära samarbete med centrala organ inom National Trust, medan besluten om hur den berättas i stor utsträckning sker lokalt..

Approximately 400 people in Sweden die each year by lung cancer caused by radon gas. Authorities have in recent years invested big resources and organized campaigns to encourage people to take action against high occurrence of radon in residences. With low frequency of applications for radon allowances as the main measure, a lot interprets on a very low commitment. The purpose of this thesis is to investigate the reasons for the low commitment among people. The study is based on a questionnaire survey sent to 444 house owners in Uppsala.

The economical and judicial cooperation that EU constitutes results in that there is an increasing amount of international disputes arising. These international disputes in turn result in questions concerning private international law. The principle of mutual trust is not only an important principle in the entire judicial cooperation but especially important in the area of private international law. The principle means that the member states have to trust each other and the different legal systems. The aim of the principle is to ensure a well functioning internal market that is permeated by free circulation and freedom of establishment.

Nature conservation issues are often complex and difficult to handle. Different actors andinterests are involved and it is generally agreed that constructive interaction is a crucialpart of dealing with these issues. According the theory which forms the basis of this thesis,conflict is defined as social interaction during which the actors trust in the interaction isdecreasing. Signs of conflict and diminished trust in the interaction are that these actorsmake attempts to change the situation and some of these attempts can lead to increasedconflict.The aim of this thesis is to describe the social interaction that takes place when peoplemove from conflict to dialogue. A qualitative case study of a nature conservation issue inÖstra Vätterbranterna, an area east of Lake Vättern, is presented.

Course:Business Administration, Master Thesis, Second Level, 30 Credits.Authors:Sara Frännlid and Helena RamstedtTutor:Jim AndersénTitle:Internet, relationships and loyalty ? Best praCtice foR the bankMarketPurpose:The study aims to explain how banks use electronic customer relationship management, eCRM, to create loyal customers. A figure will be created, which will enlighten the factors a bank should focus on when enhancing customer loyalty through the internet. Through interviews with two successful banks is it possible to study how a bank can successfully create loyal customers.Methodology:A qualitative method in terms of semi-structured interviews is used. The empirical results were then analyzed with the theory in order to contribute with a new figure.Theoreticalperspective:The theory describes how a bank can create a loyal customer over the Internet.

Leaders in modern working life are confronted with frequent use of temporary groups. The purpose of this study was to examine possible reasons for swift trust towards leaders in temporary groups. The target group of the study was school employees. An opinion poll was carried out in the occupational group (n = 35) which made it possible to make statistical comparisons. The result showed that the following aspects were important for the development of swift trust in leaders: personal attributes, image related attributes, competence and experience, leadership and also social competence.