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1931 Uppsatser om Telephone advisory services - Sida 40 av 129
Bara, bara vara "vänner" : En explorativ studie av den professionella socialarbetarens användande av sociala medier inom socialtjänsten
The aim of this study was to enlighten social workers experiences of social networks direct influence in Swedish social services, and in which ways those influences are manifested. Some of the issues that are being explored in this study are: The separation of the private sphere and professional duties; boundaries and dual relationships that occurs inside social networks; the use of social networks as a control-instrument in authority exercise towards clients; and social networks arising impact on social work. The empirical material was collected with nine qualitative interviews with social workers stationed at different social service departments in a Swedish municipality. Also one qualitative e-survey was sent out to, and answered by four social workers with a managerial position in the same municipality.The results reveal that several informants have experienced different problematic situations involving clients within the social networks. This study shows that the informants are very restrictive with what information (text and pictures) they publish on their facebook-profiles, because of their position of authority and the awareness of the possibility of always being watched.
Från top down till bottom up : - Att förklara och utvärdera psykosocialt arbete inom hälso- och sjukvården
Today, activities funded with public funds needs to present relevant and reliable information which shows the results obtained. Requirements increase in welfare activities to be run based on scientific, empirical knowledge. This applies particularly to social work. The social work is, however, poorly researched in areas such as knowledge of interventions in the content, context and effects. One way to evidence-base social work can be to conduct regular and qualified assessments.
Faderskap i ett nytt land. En kvalitativ studie om förändrade förutsättningar för faderskap.
This thesis focuses on immigrant fathers and the specific situation they face arriving in Sweden. The purpose of this study is to examine various systemic obstacles and eventual possibilities these fathers may encounter in the new country and how they affect their fatherhood. The paper is based on four interviews, with three men and one woman, who work with immigrant fathers partly in parenting educational programs. The informants? professional background varies.
The Emerging Pricing Capability
The purpose of this thesis is to try to understand, with the help of existing theories and empirical findings, the parameters which are of importance in the development of the pricing capability. We have used a qualitative and abductive methodology approach. The empirical findings have been collected via semi-structured interviews which we have conducted via personal and telephone interviews. Seeing pricing as a capability within the company our theoretical framework mainly consists of the resource-based view and an article explaining and given proof how pricing can be seen as a capability. We also describe the most used pricing strategy today within business-to-business companies, the cost plus strategy.
En internationell jämförelse av miljölagstiftning avseende växtnäringsläckage med ursprung i jordbruket
SAMMANFATTNINGÖvergödning har de senaste åren blivit en stor och omdebatterad fråga i många EU- länder.Även om problemen har minskat en del är detta inte tillräckligt, vi ser fortfarande fiskdöd,syrefria bottnar och giftiga algblomningar. Hur långt ska vi gå för att kunna övervinnaövergödningsproblemen? Genom olika sorters lagstiftning, ekonomiska styrmedel ochrådgivning har vi nått en bit på vägen, men fortfarande krävs det mycket arbete innan vi haruppnått målet. Jordbruket har pekats ut som en av de största källorna till övergödning pågrund av överskottet av kväve och fosfor som varje år urlakas ur våra jordbruksmarker.Inom EU finns sedan 1991 en gemensam lagstiftning; Nitratdirektivet. Syftet med direktivetär att minska nitratföroreningar och andra föroreningar från jordbruket, då dessa påverkarsåväl yt- och grundvatten som kust- och havsvatten.
En organisationscentrerad metod för att automatisera en affärsprocess : Med hjälp av interoperabilitet, modellering och designmönster
Med hjälp av design science och delar ur en traditionell systemutvecklingsmetodik så har vi tagit fram ett designförslag åt en organisation med vad som kan anses som traditionella problem med interoperabilitet. Vi har därefter härlett en organisationscentrerad metod för att automatisera en affärsprocess ur den erfarenhet vi fått genom att ta fram designförslaget..
Från SMS och telefoni till mobil datauppkoppling : En kvalitativ intervjustudie om hur teleoperatörers verksamhet förändras då mobiltelefonens roll förändras
Det huvudsakliga syftet med denna C-uppsats är att undersöka hur teleoperatörer anpassar sin verksamhet för att bemöta den förändrade användningen av mobiltelefonen. Studien har undersökt hur operatörerna hanterar kunder som vill använda mobila tjänster istället för fasta. Mobiltelefonen används idag av teleoperatörens kunder för mer än bara samtal och textmeddelanden. För att besvara frågeformulering har intervjuer med fem teleoperatörer som tillsammans äger mer än 97 % av den svenska telemarknaden. Intervjuerna visar att teleoperatörer är mycket medvetna om de förändringar som har ägt rum och att de försöker vinna tid för att anpassa sin verksamhet, produkter och tjänster för den nya användningen av mobiltelefonen.
Informell internkommunikation på en statlig myndighet ? En fallstudie vid Swedac
This thesis is a case study of the informal internal communication at a Swedish government agency called Swedac. The purpose of the study was to investigate how the employees perceive and use the informal internal communication, what communication media they utilize for it and how the informal internal communication correlates to certain aspects of the organizational structure. In order to achieve this, six qualitative interviews was carried out with employees in the organization. Since informal internal communication is not a well-defined concept I explained my view of the concept in the thesis. The results show that the informal internal communication is very important and fairly widespread at Swedac.
V?ldet vuxenv?rlden inte n?r - En studie om socialsekreterares syn p? och arbete med v?ld i ungas parrelationer
This study examines how social workers in child and youth units within Social Services perceive and experience working with violence in young people's intimate relationships. The study aims to highlight whether there is a need for a domestic violence team within the child and youth units. Violence in young people?s close relationships is a growing societal issue, with limited establishment within the research field. While research on the frequency of such violence has increased, studies focusing on tailored support measures have lagged behind.
?En dag är aldrig en annan lik? : En studie om Arbetsforum Sydost i Rågsved
This paper is a case study of a local labour market project. The aim of the study is to investigate the staff?s way of working with unemployed people, receiving social assistance, in order to reduce the payment of social assistance in four adjacent city districts of Stockholm. Other objectives of the study are to investigate which criteria the staff uses when selecting participants for the project, in which way the participants? background affects the measures taken by the staff and how the staff experiences working as part of a project.
Kaffe men inte kaka -Revisorns oberoende vid fristående rådgivning och speciellt vid apportupprag till revisionsklienter
ABSTRACT Title: Coffee but not cake- auditors independence by other services than auditing and especially capital contribution to clients Seminar date: eight of June 2007Course: FEK591 Master thesis in Business Administration, 10 Swedish credits (15 ECTS)Authors: Maja Dragicevic and Negra Savic Advisor/s: Anne Loft och Pernilla BrobergKey words: Auditor, independence, consolation, capital contribution, counselling Purpose: The aim of this study was to determine the auditors? opinions wether there are threats concerning their independence by other services and especially capital contribution. What services can an auditor perform besides accounting services so that it does not disturb and threat the auditors? independence?Methodology: To achieve the purpose of the thesis a qualitative study was implemented. We carried out a number of interviews with auditors from different auditing firms.
En STARK specialtidskrift : Arbetet med att ta fram en grafisk mall till en specialtidskrift från STARK Magasin, samt en diskussion om hur båda tidskrifterna kan göras om till e-format
The goal with this project was to develop a graphic template for a new magazine about running, STARK Löpning. Besides the looks of the graphic elements, sections in the magazine would be developed. Finally, a discussion is made about how the magazine can be remade into an electronic format.Content analyses has been made regarding magazines with both a main and a specific orientation, to review the graphic relationship between them. A content analysis regarding a competing magazine about running was also made.An unstructured interview was done with Art Director Petrus Iggström, to find out his way of working when he creates new graphic templates for magazines.The discussion concerning the electronic format was done based on previous research in the subject.The graphic relationship between main and specific magazines turned out to not be significant, they had few similarities. It was often showed that elements regarding the magazine s?identity had been changed, for example text fonts.
Risk förknippad med outsourcing inom fastighetsförvaltning
This study?s purpose is to identify and analyse the risk associated with outsourcing of services within real estate management. Completing this study I have used the method induction with qualitative personal interviews. A number of risks are identified, however, the advantages of outsourcing generally dominate over disadvantages. The companies studied are generally able to handle the risks associated with outsourcing..
Stadsparken i Trelleborg - en resa i historien
This thesis was performed as assignment from Fazer Food Services. The aim was to survey which food additives that were present in the products in the quotation list of one of their suppliers to the Education and Nursing segment. The aim also was to perform a theoretical analysis of these food additives and to make recommendations which food additives are acceptable and which should be excluded from the products in the future. The recommendations are not published in this report, for more information Fazer Food Services can be contacted. Food additives which have already been approved are regarded as safe according to the safety evaluation methods available at the time of approval.
Ansökan om körkortstillstånd via Internet
Länsstyrelsen i Stockholms län hade en projektidé som gick ut på att det skulle skapas en Internetbaserad ansökan för körkortstillstånd med behörighet B, inklusive hälsodeklaration. Även en optiker skulle kunna fylla i ett synundersökningsformulär via webben. Dessa skulle sedan knytas ihop för behandling av den Länsstyrelse där den sökande bor. Alla personer som skall använda tjänsten måste inneha ett personligt medborgarcertifikat som används för elektronisk signering av ansökan. Optikern behöver ett företagscertifikat för att identifiera sig.