Abstract Author: Annika Sjögren ArvidsonTitle: The reflective leadership role in social service organizations Supervisor: Anders GiertzAssessor: Jan Petersson  I have studied the leadership role of unit managers in social service organizations and their relationship to the concept of reflective approach. I started from a curiosity about how and if unit managers within social services use the concept reflective approach in their leadership role, and how their organizations look upon this and what the consequences are. If in the long term, this affects the individual receiving assistance. All the interviewed persons come from different places, services and organizations. The study is qualitative, with a number of interviews conducted with unit managers.

This thesis is about how the front-staff in two service companies experience empowerment. Competition for business in today's society is becoming increasingly fierce, which means that they must find a way to differentiate themselves from competitors. Service has become a way to compete. Front-staff competence and ability to offer a good service is a crucial factor when the company's success is being measured.Empowerment in business is used as a tool to create motivation and satisfaction of individuals at work. Companies using empowerment can create the freedom and opportunities for employees to act at their own intelligence and discretion.

Leadership in organizations plays a crucial role in promoting employee motivation. Different leadership styles have been shown to affect motivation in various ways. The purpose of this report is to establish a deeper understanding of the relationship between different leadership styles and motivation according to Self-Determination Theory. The report also aims to highlight potential similarities and differences in the perceptions of leaders and employees in various industries, regarding motivation as defined by Self-Determination Theory. Based on a case study, it includes interviews with eight leaders and eight employees.

By interviewing 10 people in leadership positions from various companies and      countries, this thesis had as main objective to find out how the view the of what environment promotes the intrapreneur to make the organizations more competitive and successful. By transcribing and interpreting the interviews, we have found the keywords that could answer our research question. Our method has been based on a qualitative approach with an inductive direction. The leadership has been shown to have a significant role in terms of company culture and the intrapreneurs ability to contribute to the development of the organizations. The culture is essential.

I enighet med teknikutvecklingen förändras även förutsättningarna för kostnadseffektiva IT-miljöer. Systemarkitekturen för mjukvarusystem förändras i samband med detta och verksamhetens systemdesign måste följa denna utveckling för att vara konkurrenskraftig på IT-marknaden. Implementeringar av Service Oriented Architecture, förkortat SOA, har i många fall visat sig vara lönsamma investeringar till en modernare arkitektur. Denna rapport förklarar på vilka sätt SOA kan vara kostnadseffektivt för verksamheter, samt identifierar kritiska framgångsfaktorer som är avgörande vid systemskiften till SOA. I kombination av en teoretisk litteraturstudie, analys av publicerade företagsfall och empirisk undersökning visar sig SOA-baserade lösningar vara kostnadseffektiva genom sänkta kostnader, tidsbesparingar och snabbare produktutveckling. Studien identifierar huvudsakligen fem kritiska framgångsfaktorer som är direkt kopplade till hur pass kostnadseffektiv en implementering av SOA kan komma att bli..

The purpose of this study is to investigate the perceptions of leadership and gender issues circulat- ing in Womentor leadership development programme, and to have a discussion around what conse- quences they may have on participants' careers. To answer the question I have used a qualitative approach in the form of 10 interviews and non-participant observations. The theories in this study are based on gender and leadership issues.The problem which forms the basis of this study is the underrepresentation of women at senior posi- tions. A basic assumption in this study is that notions of gender and leadership affect the individual's ability to act. The circulating concepts identified in Womentor are: The leader who wants to be a manager, The leader who gets things done, The communicative leader, Change leader, The motiva- tional leader and The leader as a role model.

AimThe purpose was to make researches into and illustrate how the leadership looks like at sporting event, concerning human communication.The following issues have been treated: What is characteristic for leadership during a sporting event? What does communication look like within the managerial? What kind of problems appears or can appear on account of defective communication at sporting event.MethodThe method being used is qualitative, based on interviews with three group leaders and one project leaders, all working for a summertime sporting event. As a form of basis a search for existing literature and articles on this subject were accomplished. The selection was made after having consulted a person of proportionately high station, active at the invested sporting event.ResultsAs a result of the essay, I have brought out, that leadership is different from group leaders and project leaders. Their difference in assignment demands different leadership, and that explains the occasion.

Aim and questionsThe aim of our study was to increase knowledge about successful school managers' views on teachers' mental health and their own work regarding this subject.In what ways do the school manager work preventive with measures on teachers' mental health? How does leadership affects teachers' mental health? What factors create mental health among teachers? MethodIn order to answer the questions, we have chosen to use semi-structured interviews. To get in touch with schools that have been successful with their work with the teacher's mental health, we have made a targeted step wise sample where we contacted the primary managers of six randomly selected municipalities in Stockholms län. In total six school managers have been interviewed. The empiric data were thematized and analyzed based on the demand-control-support model. ResultsAll the interviewed school managers agreed to that the concept of mental health is about feeling good, about balance in life and to feel safe.

Recently I discovered that preschool education has evolved from integration of various subject contents and working methods. The purpose of my study is to investigate preschool teachers' attitudes and ways of working with a theme-oriented approach. I also want to examine their opinions regarding the integration of subject content in terms of mathematics and science subjects (NO) in preschools theme-oriented work approach.My questions for this study are:What is a preschool teacher's attitude and their ways of working to a thematic-oriented approach?What is a preschool teacher's opinions regarding the integration of subject content, especially in mathematics and science subjects (NO) in their pre-schools theme-oriented work approach?I have used myself a qualitative method of investigation to produce materials for my research project. I collected my empirical material for my study from the semi-structured interviews that was done with four preschool teachers in two preschools in Botkyrka municipality.

The subject of this thesis is to ascertain the task of the public library in Swedish society today according to the employer, that is the State and the municipalities, and according to the public library itself. The thesis also tries to establish as to what extent these different actors share the same view of the task. To this purpose I have studied the library law, the target reports of municipal authorities and public libraries, and made interviews with public library representatives during the autumn of 2001. The particular consideration of this paper is whether the task is being described in active, culture making terms or in passive, service functionary terms. Initially, I describe the task according to the library law.

The aim of this thesis is to explore from a cultural diversity perspective, students 'views on teachers' leadership styles in the classroom and what style of management students prefer. The study uses a qualitative methodology to interviewed focus groups of students consisting of a total of twelve students at a secondary school in Botkyrka municipality. The corpus was divided into three different groups. Overall, results showed that students seem to prefer an intercultural situational leadership style. This is based on the students expressed need of wanting to be understood on the basis of their cultural background.

Syftet med denna studie är att undersöka vilka likheter och skillnader i undervisningen som finns mellan en grundsärskoleklass och en grundskoleklass. Undersökningens metod är strukturerade observationer genomförda av två observatörer i en grundskoleklass och i en särskoleklass på samma skola. Olika aspekter av undervisningen observerades, av vilka några kan anses utgöra förutsättningar för en inkluderande undervisning. Dessa är: samarbete mellan pedagoger i undervisningen, ledarskapsmodeller, cooperativt lärande (samarbetsinlärning), dynamisk pedagogik samt samarbete mellan pedagoger i problemlösande undervisning. Resultatet visar på likhet mellan de båda skolformerna beträffande användandet av en organismisk modell med ett demokratiskt ledarskap, där grundsärskolans pedagoger endast använder det aningen mer frekvent än grundskolans pedagoger.

By comparing the experience off interaction in a life world with a drug habit and a life world without a drug habit you might find how they differ. We asked four former drug abusers in four semi structured interviews to describe their experiences off interaction under these two circumstances. The difference between the two life worlds when it comes to interaction is that in the drug abusing life world our informants describe that communicative action has to stand back for a more goal oriented action. In the drug free life world, communicative action on the other hand is experienced as the most important action. The difference is about wether interaction is goal oriented or oriented at understanding.

Som ett verktyg för organisationer att möta en alltmer komplex omvärld och komplexa problem har Ronald A. Heifetz (1994) utvecklat Adaptive Leadership Theory. Syftet med föreliggande studie var att undersöka om Adaptive Leadership Theory kunde användas för att få en förståelse för varför kommunikationsproblem återkommer. Frågeställningen var; Kan det undersökta företagets återkommande kommunikationsproblem förklaras, utifrån Heifetz? (1994) teori, med att medarbetarna har identifierat och hanterat dem felaktigt? Data samlades in genom kvalitativa intervjuer på en svensk arbetsplats och analyserades enligt en induktiv tematisk analys.

My essay is concerned with intercultural leadership and practical knowledge. The essay is about ethical dilemmas and the diversity of issues we face constantly at the preschool. In my story I examine the different views of knowledge and the opportunities to lead people in an intercultural way, and how they relate to each other. I start by looking at the ethical ideas that form the basis for our actions and our view of knowledge. Then, I examine how the practical wisdom guides the ethical dilemmas that arise at the preschool.