I och med Internets utveckling och utbredning har fler och fler företag tagit steget in i e-handelsvärlden samtidigt som fler och fler konsumenter har börjat handla via internet. För att bli framgångsrik inom detta område krävs inte bara att man har en eftertraktad produkt utan också att den service som omgärdar produkten uppfyller de förväntningar kunderna har.I denna rapport kommer vi att undersöka vilka faktorer som påverkar konsumenternas uppfattning om ett e-handelsföretags nivå av servicekvalitet, vilka krav och önskningar en sittande målgrupp har på dessa faktorer samt hur väl ett urval webbaserade butiker uppfyller dessa krav och önskemål.Genom att gå igenom teorier berörande nischmarknader och därefter gå över till att se vad det är som gör att ett företag lyckas med e-handel, kan vi se vilka faktorer som är viktiga att ta hänsyn till. Vi granskar komponenter så som användarvänligheten och komforten i att använda sig av e-handel, kundanpassning, information kring företag och produkter, säkerhetsfrågor och känslan av trygghet vid köp och kommunikationen både mellan konsumenter och kund och företag. Ytterligare kommer vi titta på hur en hemsidas utseende påverkar köpupplevelsen och känslan av trygghet.Därefter blir det en granskning av hur företag idag arbetar med dessa aspekter, där vi tittat både på företag som vänder sig till en sittande målgrupp och de som vänder sig till icke funktionshindrade för att se skillnader och möjligheter för ett företag som arbetar mot sittande. Här ser vi dock att alla företag försöker arbeta utefter de aspekter vi lagt in i teorin, men de uppfyller de krav som ställs olika.

A richer language when painting before speaking? ? What is a rich language and can painting stimulate towards a richer language?In this work I seek to answer two questions. What may a ?richer? language mean and does it become richer when the informants, as a preparation, paint what they are going to talk about in front of the class, than when they do not paint? This I try to do by studying earlyer research about how to measure the richness in languages and by analysing video recordings of speeches when the students in an sfi-class (Swedish for foreigners) painted or did not paint before the speech, and by analysing the richness in their language. The result is my own definition of what rich language is in this context, and a conclusion that painting stimulates the students to use more words and to use specific words that they need to bring the audience their message..

This is a project with the main purpose to create a visual identity and platform for the release of the new started record label Human vs Environment, by finding a form and logotype for the homepage and packaging of the first vinyl ep record by the artist Mr Kaizen. This has also been an exploratory work with the target to get a broader competence in the field of visual communication and increase my understanding of the designs communicative aspects of running a design project with an external partner from concept to finished product..

Social media provides a new position of power to the single individual within PR and marketing campaigns. When a company uses social media as a communication tool in their PR and marketing practice, they have to adapt themselves after the customers' needs and the new communication structure within social media. Communication in social medi is different from traditional media, which is more one-way communicative and visual in its interaction, rather than the digital media that are more two-way communicative av viral through dialogue. If a company creates PR and marketing campaigns within social media without adjusting to the new rules of communication through dialogue, and instead try to apply traditional one-way communication to their social campaigns, they put themselves and their brands in risk of public humiliation and loss of customers; the speed of the viral dialogue over social media can spread bad news fast, and with the newfound power of the single individual, the impliacations can thus be devastating for a company and its brand. If an organization does not respond and take part of the criticism that may be directed at them through the customers' comments, the negative dialogue among clients and the public within social media can quickly create a hazard enviorment for a company and its brand to be seen in. The public within these social media platforms are more independent and continuously conversing with each other on a local an global scale.

This report aims to examine how Brunneby Musteri is to update the brand attention for Brunneby Musteri at retail stores. Brunneby wish to assure their brand will catch the customers? eye in the store and therefore get assistance to discover what to improve. The family business Brunneby Musteri (Brunneby) was founded in 1941 and is located nearby Göta Kanal in the county of Östergötland. Brunneby produce products such as lemonade, jam, jelly, marmelade, cider and vinegar.

The purpose of this study is to examine how a particular niche in tourism can attract international visitors to a certain destination. To do this, the Swedish food culture was used as a tool to find out how it is marketed to attract international visitors to Sweden. International visitors today wants to find destinations with a rich culture, authentications and traditions to get closer to the destinations identity. The study examines how three of the biggest companies, who works with the promotion of Sweden to an international audience, using the Swedish food culture as a marketing tool. We find that the visitor would like to get closer to the Swedish identity, which the Swedish food culture helps with..

Cultural organizations set on capitalizing on artistic ideas are subject to an industry specific economic condition that requires a balance of art and commerce; two opposites reflecting credibility and non-credibility. Hence, commercialization of the cultural industries implies non-credibility in an industry insisting on symbolizing the opposite.This study aims to demonstrate how cultural industries can attract a wide audience, while maintaining credibility. This is done through the perspective of folksiness since its context indicates the existence of credible commercialism.The study demonstrate that credible commercialism is part of folksiness and is possible thanks to the folksiness context that 1) utilizes attributes that balance and disarm "negative attributes" creating an atmosphere of acceptance and 2) meets the consumer's need fulfilment of identity through individualism and belonging, and 3) contains attributes that increases loyalty..

Bakgrund: Rottne industri a?r ett fo?retag som tillverkar skogsmaskiner, na?rmare besta?mt sko?rdare och skotare. En viktig del av fo?retagets strategi i dagsla?get grundar pa? att bedriva en genero?s reservdelsverksamhet ut mot kunder. Reservdelsverksamheten har vuxit och blivit en konkurrensfo?rdel fo?r Rottne industri.

Detta examensarbete är en del i ett utvecklingsarbete som sker för att förenkla arbetet vid prototypframtagning av reglersystem. Inbyggda system blir mer avancerade och komplexa och därmed ökar utvecklarens behov för att enkelt och snabbt komma igång med en första prototyp. Detta genom att testa, verifiera och felsöka direkt på prototypenheten utöver den traditionella kompilator- och debuggmiljön. Detta utvecklingsverktyg kallas On Target Prototyping (OTP).Ett av målen för detta examensarbete har varit att ta fram hårdvara och tillhörande mjukvara till detta utvecklingsverktyg. Kommunikationen mellan OTP plattformen och PC sköts med hjälp av USB och XCP on USB.

This degree project was made in cooperation with AssiDomän Frövi and Charlotte Andersson and the main objectivehas been to create to ice cream pacbges from 250 gsm Frövi Light board. The paekages are intended to be easilyresealable while decreasing in size together with the ice cream. The project also describes the food packaging labelsand symbols currently present in the European common market.Both capsules utilize a separate lid for resealing. One of the paekages (Capsuie A) is indended to be cut along withthe ice cream and thereby decrease in size. The other one (Capsuie B) uses a series of flaps for contracting and expandingwhich enab1es adjusting of the size without cutting the package up.The design for Capsuie A is created both as a series of flavours with a super-hero theme intended for children andwith a colfee flavour for a maturer audience.

Syftet med min forskning var att undersöka den rådande informationsproblematiken som Sepab Fordonsprodukter hade med sina informationsmaterial och den underliggande orsaken till detta. Utifrån min empiri och mina resultat av intervjuerna har jag sedan utvecklat ett nytt förslag på informationsmaterial. Jag har under hela arbetets gång fokuserat på målgruppsanpassning tillsammans med ämnet informationsdesign, vilket enligt mig går hand i hand.Jag har arbetat utifrån kvalitativa metoder med hermeneutiken som inspirationskälla och informationsdesignsmässiga principer för att åstadkomma detta. Mina resultat visade att det fanns ett flertal faktorer i det utgivna informationsmaterialet som var i behov av förbättring. Den slutgiltiga produkten blev ett nytt informationsmaterial till Sepabs nya produkt där jag har tillämpat dessa teorier..

The purpose of this paper is to study Uno von Troil's book Bref rörande en resa til Island MDCCLXXII as part of the transfer of knowledge about Iceland to Sweden and Europe during the late 1700s. On the basis of discussions on travel books and the image of 'the other', 'I will argue that von Troil, using the skills he already had access to, as well as the skills he acquired after his trip, provides a multifaceted picture of Iceland. At the same time, I will examine how von Troil conveys information about Iceland both to a Swedish and a European audience and illustrate his network relationships and career aspirations..

Börsnoterade bolag i spelbranschen med pokerklienter har det senaste året haft kraftigt stigande aktiekurser. Vår uppsats ämnar undersöka om dessa företag är övervärderade på grund av det stora ökade intresset för poker. Vi har genomfört analyser med hjälp av target price och multipelvärdering. Vi har förklarat hur regressioner på dessa bolagen ser ut samt koncentrerat oss ytterligare på vad som driver Unibets aktiekurs. Det resultat vi har kommit fram till är att branschen i sin helhet inte är övervärderad utan snarare korrekt prissatt, med reservation för eventuell undervärdering.

In the spring of 2009 Silva Sweden AB was contacted for a collaboration within the scope of a MasterThesis project. The company had discussed the possibility to develop a device that monitors usermovement during different types of exercise. The objective of this Master Thesis has therefore been todevelop and design a multi training device that records the user?s physical performance during severalactivities. The purpose of the thesis project has been to use scientific methods for product development inorder to design a multi device that supplements Silva?s range of products.The project followed a product development process divided into four phases; Market Analysis, ConceptCreation, Concept Development and Construction.

In this thesis we present the procedures and outcomes of adopting two roles in a study: the role of a researcher and the role of a designer. The subject is crossmedia design. Crossmedia is a growing and changing trend for media producers of today its design is of great importance. The purpose is to create a concept from scratch that stands out from the crowd and engage people with the use of cross media as the approach. We also aim to investigate if a cross media designer can rely on previous research made within this subject or if the scene has changed.In order to test and to fully understand the process of the subject, we designed a crossmedia concept, based upon previous and related research.