We are two students of Horticulture management with marketing profile, now doing an extended course in Business Leadership within horticulture and agriculture. During our 2 years of studies we have used the same company once before, and this project is an expansion of a previous piece of work. We decided, in agreement with the company, to use an inquiry for our study. For this we have contacted 290 of the company's already existing customers. The primary purpose of the survey is to analyze the service offered by the company.

In relation to the development of IT-products it is very important that the software supplier is aware not only of the target group but also the field of application. Usability should characterize the whole IT-design process as, in relation to this context, design includes more than merely those aspects which are visible to and thus can be interpreted by the naked eye. The study examines the specific qualities and properties that substantiate the usability and the demands that a customer rightfully expects from an IT-product. The user and the customer are highlighted in the same context in order to demonstrate that it is through the customer that an IT-product is defined as being useful. Thus, from this perspective, the user and customer can be considered as being the same person.

Uppsala County has ambitious environmental aims for the planned residential area inÖstra Sala backe. In this thesis different energy sources have been evaluated todetermine which system that would be most favorable given currently availableinformation about the project. Planned energy usage has been divided into tap waterheating, space heating and power. Three base case scenarios were made with districtheating, small scale bio fuel and heat pump. Solar power and solar heating were thensimulated and the production from the two could individually be deducted from theenergy need in the base cases, constituting 9 different scenarios.

Integration projects at two libraries: multiculture, meetings and possibilities takes its start in the fact that Sweden is populated with people from many different nations. The libraries have a unique possibility to arrange integration projects as a supplier of culture and information. This case study focuses on two integration projects arranged by two libraries; the library of Jönköping with the project Brobyggarbiblioteken, and the library of Kortedala which was involved in the project Ordbron. My purpose is to find out how these two libraries chose to work with integration, migrants and multiculture. The aim is to examine if the library could function as a passway to the Swedish society, and to find out if the library can facilitate for migrants to maintain contact with their native country.

CSR, Corporate Social Responsibility, has become increasingly important in a globalised world where the responsibilities of companies and governments are somewhat blurry. The textile industry is an industry where long supply chains and raw material production in developing countries are factors adding to the complexity and difficulties of solving ethical issues. Cotton production faces many environmental, social and financial challenges in the value chain. Therefore this case study takes a closer look at five Nordic home textile companies, Ikea, Hemtex, S Group, Moko and Finlayson, and how these companies choose their cotton related CSR tools and communicate their work on this area. These companies are of various sizes and therefore the resources for CSR work are also different, as well as the perceived values for working with CSR.

Det här examensarbetet beskriver konceptet partnering i ett förhållande mellan en beställare och en utförare i byggbranschen. Det är initierat av Banverket och är en del av projektet ?Avtalsformer för drift och underhåll av järnvägar?. Vidare presenteras en modell för partneringprocessen omfattande drift och underhåll av järnvägsanläggningar. Partnering är en samverkansform där parterna arbetar mot gemensamt framtagna mål för att uppnå en hög total kvalitet och kostnadseffektivitet i projektet.

My essey concern the non-profitable organization Ung företagsamhet and their extenal communication with collaborators. I have done three intervjues with three of Ung företagsamhets 24 district in Sweden, and these are Kalmar, Jönköping and Skåne. My qustions conserns their rethoric and strategic communications channales, and the focus lies in their external communications with collaborators. I have also made a secondary data analysis about their media coverage and seen how they consciously works with it.Ung Företagsamhet is a non-profit organization that need good partnerships in order to survive financially. My analysis shows that the three different regions works variously with their external communication.

Syftet med den aktuella studien var att genom en forskningsöversikt beskriva arbetsterapeutiska interventioner vid sexuella aktivitetsproblem. Litteratursökningen genomfördes i databaser och genom manuell sökning. Tio artiklar uppfyllde inklusionskriterierna och analyserades genom en kvalitativ innehållsanalys med ICF (International Classicfication of Functioning, Disability and Health) som analysredskap utifrån kategorierna: aktivitet, delaktighet och omgivningsfaktorer. Resultatet visade på möjliga arbetsterapeutiska interventioner vid sexuella aktivitetsproblem. Interventionerna kan bland annat innebära anpassning av den fysiska omgivningen, förslag på olika hjälpmedel eller alternativa tekniker för att underlätta genomförandet vid sexuella aktiviteter.

In 1996, the Swedish government deregulated the Swedish electricity market. As a consequence of the deregulation, Swedish customers could start to freely choose between different electricity companies. Different enterprises have tried various strategies in order to shape their image to attract new customers; often focusing on an image revolving around price and environmental friendliness.The purpose of this essay has been to analyze customers? relations to the electricity market. In order to analyze customers? relations a quantitative study has been conducted; focusing on customer satisfaction and customer commitment.

In 1996, the Swedish government deregulated the Swedish electricity market. As a consequence of the deregulation, Swedish customers could start to freely choose between different electricity companies. Different enterprises have tried various strategies in order to shape their image to attract new customers; often focusing on an image revolving around price and environmental friendliness.The purpose of this essay has been to analyze customers? relations to the electricity market. In order to analyze customers? relations a quantitative study has been conducted; focusing on customer satisfaction and customer commitment.

Syftet med studien är att öka kunskapen om män som har en impulsiv aggressivitet riktad mot sin partner, och om männens brister i affektmedvetenhet (alexitymi) samt deras förmåga till empati och om de skiljer sig i dessa aspekter från män som söker hjälp för relationsproblem på Manscentrum. 20 män med våldsamt beteende och 20 med relationsproblem fyllde i Aggression Questionnaire-Revised Swedish Version (AQ-RSV), Toronto Alexithymia Scale (TAS-20) och Interpersonal Reactivity Index (IRI). Resultaten visade ett positivt samband mellan aggressivitet och alexitymi i hela populationen och ett negativt samband mellan alexitymi och empati. De våldsamma männen var också aggressivare enligt AQ-RSV än de med relationsproblem, men inga andra skillnader var signifikanta. De män som hade erfarenhet av våld i ursprungsfamiljen hade ett starkare samband när det gäller aggressivitet och alexitymi.

The purpose of the study was to examine if parents' way ofcommunicating with their children changed after participation in ComAlongcommunicationcourse, and if changes remained over time. The studyinvolved 39 parents of 25 children with communicative disabilities. 33 of theparents had participated in ComAlong, the other six had not participated, buthad a partner who had participated in the course. Video recorded parentchildinteraction was analyzed and coded with the instrumentKOMMUNIKATIV. Results showed that parents used a significantly moreresponsive communication style and used significantly more augmentativeand alternative communication after ComAlong.

Bakgrund och problem: Controllerrollen är inte väldefinierad i litteraturen. Controllers har mångaolika arbetsuppgifter, beroende av vilket företag denna arbetar i. Förväntningar från andra personerpåverkar controllerns roll, eftersom förväntningar inte är de samma är controllerrollen splittrad.Controllertiteln har funnits Sverige sedan början av 1970-talet, detta till följd av att företag underdenna tidsepok blev allt mer decentraliserade. Den traditionella rollen för controllers beskrivs ilitteraturen som en Number-cruncher och Bean-counter. Med detta menas att dåtidens controllerarbetade mest med redovisningsuppgifter och transaktioner.

The aim of this qualitative study was to explore which inner conceptions about the abused older women the professional social workers had and how they experienced the enconter of an abused old woman in an intimate partner relation. The theoretical background is social construction by Berger and Luckmann. This theory was uset to analyze the transcribed interviews. This study is based on nine interviews with five professionals in social services, three volunteers from the voluntary sector and one social worker who worked in a community based support group for abused older women. The result of this study shows that older women were often abused, by a relative they were dependent on, in their home.

Arvika Smide is a supplier to the automotive industry with a focus on advanced drop forgings including powertrain and bearings. The great experience and high quality is Arvika Smide?s speciality. Today's competition in the industries puts high demands on the efficiency where each company has a quest for perfection.Arvika Smide has been through the thesis of Karlstad University, called for a situation analysis of aftertreatment whose effectiveness has not been fully desirable. The department includes the production steps blasting, quality control and packaging.The thesis contains the results from the situation analysis and comparisons of the calculations for selected reference period Q4 2009th.