This master thesis concerns the subject of a reference service named Book-a-librarian. The service makes it possible for the library-user to indulge in a subject with the help of a librarian after having made an appointment in advance. The main purpose of this thesis is to study the function of it. The methods used are a mix of literature and empirical studies to be able to comprehend and explain the practical nature of the service as well as placing the service in a theoretical framework. The empirical study is performed by a questionnaire, where librarians working with the service are asked to participate.

Syfte: På dagens fastighetsmäklarbransch finns det olika aktörer och samtliga säljare ställs inför ett val då de ska sälja sin bostad, sälja själv, genom en kontorsmäklare eller genom en Internetmäklare. Mitt syfte med uppsatsen är att öka kunskapen om Internetmäklare och dess förhållande till kontorsmäklare. För att kunna uppnå syftet har jag arbetat utifrån frågeställningen på vilket sätt kontorsmäklarens tjänst skiljer sig från Internetmäklarens tjänst.Metod: För att besvara min frågeställning har jag valt att arbeta utifrån en hermeneutiskt utgångspunkt. Genom att utföra 4 personliga intervjuer samt 30 telefonintervjuer har jag kunnat skapa en bild av hur marknaden ser ut idag. Hur allmänheten ser på situationen har jag kunnat få fram genom att genomföra en enkätundersökning med frågor kring en potentiell bostadsförsäljning.

This paper discusses how librarians are being represented infilm. Is it through stereotypes or with a more modern andrealistic approach? This is something that is examined byreviewing a number of movies based on various stereotypesas previous research has addressed. This work describes whystereotyping of occupational roles are a problem andtherefore examining how well research on the subject isconsistent with films from various years and genres..

Syftet med studien var att undersöka hur biståndshandläggare upplever att förhålla sig till både stadgade lagar och den enskilda individens behov. Biståndshandläggarna kännetecknas som gräsrotsbyråkrater, då de är tjänstemän som befinner sig i daglig interaktion med samhällsmedborgarna. Deras yrkesroll skapades under 1990-talet och det har påvisats i tidigare studier att de har många olika krav och förväntningar riktade gentemot sig. Vi ämnade därmed öka förståelsen för deras upplevelse av sitt yrkesutövande genom att studera deras upplevelse av makt och rollkonflikter. De teoretiska utgångspunkterna var sociologisk rollteori utifrån Aubert, Allardt och Parsons.

Aim: The study aims to investigate the distribution of grades between students in a practical subject and in a theoretical subject.The problem:What is the grade distribution in physical education and mathematics, with respect to gender, socioeconomic background, parental education, ethnicity, and physical activity?Method:To answer the aim of the study a quantitative method was chosen. As the collection method used was questionnaires to 620 students in the 9th grade in Stockholm. Of the 620 questionnaires, 597 questionnaires were used for the static analysis. The method of analysis used cross tables and logistic regression analysis.

Syftet med studien var att utifrån ambulanssjuksköterskors berättelser redogöra för upplevelsen av arbetet med HLR vid ett pre-hospitalt omhändertagande och hur fysiska och psykosociala omständigheter kan påverka deras arbetsmiljö samt att undersöka om det automatiska HLR-systemet LUCAS har påverkat arbetssituationen. En kvalitativ intervjustudie med deskriptiv design har genomförts.Undersökningsgruppen bestod av sex ambulanssjuksköterskor på en ambulansstation i Mellansverige. Intervjuerna genomfördes med semistrukturerade frågor och insamlat material analyserades utifrån en kvalitativ innehållsanalys. Utifrån analysen framkom tre kategorier samt temat ?Att känna stöd på arbetsplatsen trots brister i arbetsmiljön?.

The purpose of this study was investigating the means which rule the social worker?s choice of institution placing youths and how they match the youth?s individual need compared with the type of home. The questions were: Which significance has the characteristics of the youth and their family for the placing? Which significance has the characteristics of the institution? Which significance has the social workers? way of working, investigation, theories, economy etc.? A qualitative way of interviewing has been used. Eight interviews were done; six with social welfare secretaries who place youths and two social workers who work with coun­selling and placement.

Detta examensarbete har utförts vid Lenze AB i Linköping åt kunden Texo Application AB för att utveckla en madrasstestare. Utvecklingen innefattade programmering av PLC med HMI och frekvensomvandlare för att driva systemet. Madrasstestarens är menad att testa madrasser/sängar för att säkerställa att de är godkända för försäljning genom att en press trycker med varierat tryck på madrassen. Slutprodukten blev en CSV-fil som listar moment från noll till 1000 Nm och position på pressen för varannat moment..

ABSTRACTTitle: Senses strategic importance to the customer experience in dressing roomAuthors: Anna Andersson & Alexandra LundqvistTutor: Dr. Bertil Hultén, Associate Professor Linneaus School of Business and Economics Linnaeus UniversitySubject:  Bachelor thesis 15 hp. Business Economics C, Marketing. Linnaeus University, spring 2011Presentation of the question: Is it possible for companies to enhance customers experience in dressing rooms by strategically working with the senses?Purpose: The purpose of this paper is to describe and analyze the senses relevance to the customer experience in the dressing room and create an understanding of the dressing room from a customer and business perspective.

This Master's thesis aims to investigate the reference interview using the discourse analytical method discourse psychology. The reference interview has been studied thoroughly, and its importance has been proven repeatedly within the field of Library and Information Science (LIS). However, it has never been studied from a discourse analytical point of view before.The material for our study was gathered at Malmö public library, and consists of 10 tape-recorded and then transcribed reference interviews. Our study shows that there are several discourses within the reference situation. The dominating discourse, the reference interview discourse, is found within all the reference interviews.

This qualitative study is aimed to explore the leaders? experiences of difficult conversations in their work. We have examined if they take on a different role during the difficult conversations and how communication can affect their leadership during the conversation. We have also examined the importance of the leaders? ability to distance themselves from the sensitive subject and situation, to maintain their role as leaders.

The underlying aim of this paper is to find out how the management and employees in a grocery store on a relatively small community in Sweden is experiencing Technology-Based Self-Service (TBSS), and self-scanning. And how store management and employees experience that the self-scanning ability is received by their respective consumers. Several open individual interviews were conducted with the administrative head of sales and various employees working at different departments at Coop Forum in Skara In offering self-scanning, we believe that the store provides consumers with an opportunity to perform their daily purchases by an easy and flexible approach, which we believe will have a positive impact on the entire store visit. A positive store visit, we believe play a major role in consumers choosing to do their shopping in the store.The issue to be elucidated in this paper is; How do management and employees in a grocery store perceive that self-scanning influence consumers' purchase and the service the shop offers? Why would a supermarket use self-scanning as part of the service they offer to their consumers? The report concludes the similarities and differences experienced by administrative sales manager and employees compared to previous research on the subject.

The aim of this two years master's thesis is to examine whether there are any gender based differences in the waymale and female researchers within library and information science publish and reference to other researchers.This within the Swedish context. Further, the aim is to examine the probability of gender playing a part in choiceof subject, which thereby also would effect the act of referencing. This is achieved through an analysis ofreference lists in the journal Svensk Biblioteksforskning between the years 1989 to 2009. The journal containsboth peer reviewed articles, as well as articles of a more popular scientific kind. As guidance during the study, ahandful of questions were used.

Policy document conversion in practice ? a qualitative study of five upper grade teachers approach to the 2011 policy documents in history.This essay examines five upper grade teachers approach to the new 2011 policy documents in the history school subject, as well as it?s impact on the teachers class room activities. Also, the study examines what factors have influenced this conversion process. Colleagues, the school management and the Swedish Skolverket (the Swedish school management organisation, controlled by the Swedish government) are in this study the main external influences that are studied. The study is carried out with an organisation theoretical approach, witch states that controlling the schools practical activities is hard, taking in to account a great variety of ?problems? that follow a teachers every day work.

On behalf has a questionnaire been conducted with the aim to find out the members opinion regarding the management of the association. The survey showed that association has a strong position locally and that the forest owners generally are satisfied with the management and the competence among the forest super visors. The main opinion is that the association can improve the communication with the forest owners before as well as after the sale of forest products..