Uppsatsens titel: Ledarskap – En studie om ledarskap inom hotellbranschen Universitet/institution: Lunds universitet, Campus Helsingborg, Institutionen för Service Management/Retail, Turism, Hälsa och Hotell & Restaurang Kurs: Kandidatuppsats, VT 2007, SMT 302, 10 poäng Författare: Malmqvist, Britta; Mujcin, Amela; Pedersén, Åsa Handledare: Heide, Mats; Kruzela, Pavla Nyckelbegrepp: Ledarskap, Roller, Ledarskapsstil, Kontext, Kommunikation Problem: Forskningen kring ledarskap är omfattande och många forskare har kommit med förslag på definitioner och teorier men ingen har lyckats fullt ut. De få som existerar är generella och tillämpas oavsett kontext. Detta sker även inom hotellbranschen vilket vi inte anser ger en rättvisande bild av ledarskapet då det är en bransch som till stor del bygger på relationer, är dynamisk samt består av komplexa system. Syfte: Vårt syfte med denna uppsats är att beskriva hur ledarskap uppfattas och kommuniceras av ledare i en serviceverksamhet. Vi vill belysa ämnet för att öka intresset för fortsatt forskning inom området.

The purpose of this thesis is to show what advantages and opportunities social media offer for B2B-companies (business-to-business), and how they can be used for marketing communications.We have studied how companies can use social media, for example evolving the organization, developing products/services, staying up-to-date, building relations, creating customer loyalty and engagement, building the company?s identity and image, and affecting the buying decisions. We have also studied how B2B-companies can choose media channels, set goals, and measure the results.We have carried out interviews, through phone and visits, with four chosen companies that fit our criterias: Swedish B2B-company that is successful in social media.The result of the interviews show that B2B-companies use social media for various purposes, for example networking (to create and build long term relations with other companies) and to improve the company?s image among the end customers. Most of our interviewees reach their end customers (consumers) in first place and customers (companies) in second place, since many B2B-companies do not yet use social media.Half of our respondents mention that social media should not be used for advertising and campaigns (one way communication).

A large part of research about libraries and library buildings in Sweden has been focused on how the building looks not how it functions with the library. The aim with this master?s thesis is to study how a library building is functioning and how its users are experiencing it. This is studied in three libraries, Kungliga tekniska högskolans bibliotek, Sambiblioteket in Härnösand and Vitterhetsakademiens bibliotek. With the questions of how they were planed, what did the libraries want from the new building and which of these demands were realized.

The research of today shows that natural environments are importantfor children's physical and mental development. It alsoshows that children often opt out of the traditional equipmentplaygrounds have to offer. By breaking the boundary betweenthe playground and park, is it possible to create a new spacethat will encourage rather than demand play? Through gatheringinformation and talking to landscape architects, designers,and children, I realized that today's parks already have environmentsand objects that could be used for playing. But whatthey need is something that makes the environment even moreinviting for children to play.

En effektiv och populär grafisk effekt för realtidsgrafik är Screen-Space Ambient Occlusion(SSAO). Teknikens nackdel är brusiga artefakter som kan dämpas med blur filtrering. Detta arbete studerar upplevelsen av defekterna i SSAO med en användarstudie. Arbetet implementerar en renderare som renderar bildrutor från kameraåkningar och ett visningsprogram som används i experimentgenomförandet. Renderade bilder utan och med aktiv blur-filtrering visas för försökspersoner som får beskriva om de ser skillnader mellan bilderna och välja vilken bild de föredrar.

Being able to reflect, evaluate and justify your views is an important part of adult life. Moral education can be a path to develop this knowl-edge; however, it is possible that the moral education gets more obscure when it is not a separate subject. The purpose with this essay is to examine the need of moral education and the presence and the framing of moral education of seven teachers in religion. The purpose is also to analyse where and how the moral education should be included in the curriculum. The survey was conducted through qualitative interviews with a hermeneutic approach.

This work examines how the aesthetics of Japanese actor and playwright Zeami Motokiyo (1346-1443) offers insight into the value of the unseen elements in art, specifically in the art of acting. What acting makes appear is likened to a vessel, which creates an empty space of what doesn?t appear. This non-appearing element is at the same time what gives the vessel its function. N? theater is described as an art of suggesting, giving a background to Zeami?s theories.

In this paper we have studied how young adults read news on the internet. The purpose was to seehow the consumers of news were irritated by the adverts on news sites depending on whichplatform they used, a computer or an portable reading device of the brand Apple iPad. Observationsand surveys were conducted on ten people. The news sites we used for this study were www.SvD.seand www.expressen.se. The result show that a majority experienced that their news consumptionwere irritated by advertising, mostly on Expressen's news site because it wasn't perceived asforeseeable..

Centrala Skellefteå har en rutnätskaraktär och i stadens periferi återfinns en trädstruktur. Denna uppdelning av olika strukturer bidrar till en fragmentering mellan stadens centrum och periferi, Trädgårdsgatan som löper i nord-sydlig riktning har potential att minska denna barriär. För att kunna minska denna barriär måste vi vara medvetna om att Trädgårdsgatan är ett offentligt rum kopplat till staden som helhet. Arbetet har resulterat i ett förslag, där redovisas hur Trädgårdsgatan har potential att utvecklas för att minska den fragmentering som finns i staden. Resultatet fokuserar inte bara på Trädgårdsgatan som ett stadsrum, utan även som stadsrum kopplad till staden som helhet.

This thesis treats Building Information Modeling, BIM, in the production stage. Brieflydescribed BIM is virtual model of a building object where all information about theobject is gathered. All the involved operators in the construction project have access tothe model and can gather or share information about the project. There are several waysto apply BIM in the production stage. This thesis primarily deals with visualization of theobject, preparation and planning, the ability to take amounts from the model andcoordination and clash control.The basic issue was highlighted by Byggdialog AB.

The theme of this thesis is citizen participation in the planning- and design process. It turns to everyone that studies landscape architecture or work as landscape architects and I hope that it can function as a ground for discussions as well as a source for inspiration. Rågsved is a suburb south of Stockholm. Just outside the centre of this suburb, a small industrial area called Snösätra, is located. In a few years time the leaseholds for the small industries will expire and the key question is: What will happen then? This is my general concern and it was the main cause for me to start this particular work. How do you attend to a place that appears like blank sheet of paper? To an empty page that can be filled with an infinite number of different formulations.

Interference in an ecosystem means a disturbance. When harvesting, forest roads have to be build to cope with heavy duty vehicles. Crossing brooks can not always be avoided. In this case bridges or culverts have to be built. There are many different kinds of culverts and depending on what type you choose and how you place the culvert, the watercourse and the water organisms can be harmed in different ways.

The purpose of my study is to investigate the wideness of working with fiction in education during the early years in primary school. I want to see in what way fiction is involved and why the teachers choose to work the way they are with fiction. I also want to see what kind of effects this work could have on the development of the pupils. I've done interviews with four teachers to find out about their opinions when it comes to involve fiction into the education. The teachers are all working with pupils between nine and eleven years old.

The main purpose of this essay is to investigate if Latvia´s pattern of trade has become more similar to the mature market economies, after Latvia´s independence 1991.Today, the intra-industry trade (IIT) dominates the trade of mature market economies. One of the pioneers of intra-industrial trade is Paul Krugman, who was the first to emphasize the importance "of scale and consumers' desire for variety" in explaining the basis for modern commerce. Customers get more variety and usually cheaper goods when the market gets bigger. I mainly use the modern trade theories to explain the trade pattern in Latvia. To measure how Latvia has developed its intra-industry trade, and thereby is approaching the mature market economies´ trade pattern, I use the Grubel-Lloyd index (GL-index).

The purpose with this study was to examine how persons giving care to their spouses with dementia experience their life situation. As information source we used a qualitative study which included halfstructured interview questions. The study took place in three municipalities in the south of Sweden. Three females and two males took part in the study and everyone had experiences of giving care to their spouces with dementia. We used a coping theory and an exchange theory.